Why do I keep coming back? Well... it's not really by choice, haha, but because my doctor sends me…read morehere for some sort of follow up, exam, or to see a specialist of some sort. This location is the brand new Shelbyville Hospital that is still under construction, but has a wing a 2 floors open for business. The old downtown hospital is still in operation too. This new hospital is very nice, clean, well laid out, and as expected for a brand new facility. I have been here a few times for various appointments and like what they have built so far, and once completed this will be a very nice hospital. My only issue with this new hospital is that it is located outside of town, near the i74 and St Rd 9 intersection, and located about 1 mile off St Rd 9 way, way back in what used to be cornfields. I am sure this is the closest mass of land they could find to buy to build such a large complex upon, but still, it's not in the center of Shelbyville, like the old hospital is, so it is not nearly as convenient, and seems like it will take several more minutes to get too, even if by ambulance. And sometimes minutes critically count in emergency situations. Other than the location, I think this is a great hospital and will continue to get better as it nears completion.

This less than one year old new building and location hospital (relocated) and the building has…read morenice clean lines giving it a clean refreshing feel. I love how they have stairs right at the entrance when you enter the main section of the building with the elevators behind the stairs, helping it to be easier and convenient for people to not be lazy that CAN walk, to take the STAIRS! The building is energy efficient with the patient rooms on movement detectors which saves a lot of energy in the long run. They have self check in kiosks and their laboratory is much bigger and lessens the anxiety of knowing where you are in line, so that u know how long you will have to wait by watching a monitor for status progress. I have visited 5-6 different specialists in this hospital and I've had a pleasant quick experience with very, very low waiting time.

Great doctor's office. I have been with them for years. I would recommend them. No issues. Very…read morehelpful. But their doctors hands are like ice....sheesh

We are new patients here. Our first visit we were very satisfied. Front office ladies were…read moreextremely friendly and helpful. It's in a great location. Easy in and easy out. So glad we transferred here!

So I went here before Covid and last visit in 2021. I'm a happy go lucky person that's nice to…read moreeveryone until you piss me off. Well I got along with everyone at this clinic, I made them all masks and everything. When I got my last pain injection I had a headache for 2 weeks straight, no breaks in the pain. Then my blood pressure shot up and I had a seizure, which I've never had before. When asking Dr. Provenza, of course he denied doing anything wrong. Well since I confronted him with my problems and concerns, he "discharged" me for inappropriate behavior. This here proofs his wrongdoing to me. Found this out today and now that he has passed away, he can't justify his actions and lie about my "behavior" He wasn't the only shady doctor there, they fired the other one that was prescribing medication that actually helped me instead of covering the pain. If you want pain meds and don't want to fix your pain, this is the place to go, they give it out like candy.

Not a fan so far. In serious pain post op back surgery, had to get more injections before he would…read moregive pain meds and yet today I came in for injection and was told my apt was canceled bc they didn't get my PT records yet but I would be seen as an office visit. 4/26/19 They wanted until 3:45 to call to tell me they need to reschedule my 8 am Monday apt for 2 more weeks away bc they haven't received my PT records. It's been 2 weeks I'm still in serious pain and this dr is a joke.

If you are looking for a good family primary care provider, my experience with Madison Family…read moreMedicine has been nothing less than a solid five star rating. They recently moved from Madison Avenue to E. Countyline Rd, in Greenwood located conveniently across the street from the new Costco. They are part of the Franciscan Physician Group. Note their new name is now Madison Family Medicine (previous name was Madison Avenue Family Practice). I paid a recent wellness visit to my primary care physician, Dr. Shelley Stiner, DO, who practices at this facility. Upon arriving at their beautiful new location, I found the facility to have a large waiting area with plenty of seating, magazines and flat screen TVs to enjoy while waiting for my appointment. The staff has always been very friendly from the front desk to the nursing assistants. Dr. Stiner always listens carefully to my concerns and offers healthy alternatives to prescriptions where possible. She is very pleasant and professional. I have always had short wait times on all of my visits and scheduling for appointments or a referral has been very easy when working with their office staff. Lastly, I love their "My Chart", web portal....you can schedule appointments see your past visits, Billings, request a prescription refill and various other things related to your healthcare experiences. They have an excellent response time to their emails that have been submitted to this portal. After each visit I receive an emailed survey of my most recent visit to complete if I choose to do so. I have always seen Dr. Stiner, but I believe they have at least one nurse practitioner and possibly more and other doctors available. For this large of facility I'm sure they have to have other physicians, but I don't have that information. Actually as I was walking out the door I saw sign for a new physician. (See photo attached) If you are ever in need of a Doctor of Osteopathic Medicine, I highly recommend giving Dr. Stiner a try if she is accepting new patients. I have been with her for approximately 1 1/2 years due to my doctor retiring and wanting to try a DO for my healthcare needs. Due to her high demand, I had to wait initially about six months until she was able to accept a new patient. (I had to keep calling every so often to see if they were accepting new patients). I hit it lucky I guess and on one call was told she was taking on new patients. At this point in time, I'm very happy with their services and the new location of this practice. Review #28 08/11/16