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    Franciscan Surgery Center

    4.3 (9 reviews)

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    Part of the waiting room near the tv
    Rachel S.

    This surgery center is a fairly clean and convenient center. When I was on the phone with them, I received clear directions of where it is and where to park. They even told me what direction to walk in after entering the building. The parking lot of course depends on how busy things are but we had found it easy to park. They have plenty of chairs and tables in the waiting room. The check in process is simple and they are well organized. I only carry my insurance app and they were happy to get an email of my card. They gave me a buzzer to hold for me to know when I will be called. The waiting room has a kids nook with books and supplies. They have free wifi with the information to connect clearly stated. They have a tv which in my opinion is at the perfect volume. The price is right was on while I was waiting to get called back. Can't go wrong with that! Hope all your surgery needs go smoothly!

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    11 months ago

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    9 years ago

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    Madison Avenue Family Practice

    Madison Avenue Family Practice

    5.0(1 review)
    2.3 mi

    If you are looking for a good family primary care provider, my experience with Madison Family…read moreMedicine has been nothing less than a solid five star rating. They recently moved from Madison Avenue to E. Countyline Rd, in Greenwood located conveniently across the street from the new Costco. They are part of the Franciscan Physician Group. Note their new name is now Madison Family Medicine (previous name was Madison Avenue Family Practice). I paid a recent wellness visit to my primary care physician, Dr. Shelley Stiner, DO, who practices at this facility. Upon arriving at their beautiful new location, I found the facility to have a large waiting area with plenty of seating, magazines and flat screen TVs to enjoy while waiting for my appointment. The staff has always been very friendly from the front desk to the nursing assistants. Dr. Stiner always listens carefully to my concerns and offers healthy alternatives to prescriptions where possible. She is very pleasant and professional. I have always had short wait times on all of my visits and scheduling for appointments or a referral has been very easy when working with their office staff. Lastly, I love their "My Chart", web portal....you can schedule appointments see your past visits, Billings, request a prescription refill and various other things related to your healthcare experiences. They have an excellent response time to their emails that have been submitted to this portal. After each visit I receive an emailed survey of my most recent visit to complete if I choose to do so. I have always seen Dr. Stiner, but I believe they have at least one nurse practitioner and possibly more and other doctors available. For this large of facility I'm sure they have to have other physicians, but I don't have that information. Actually as I was walking out the door I saw sign for a new physician. (See photo attached) If you are ever in need of a Doctor of Osteopathic Medicine, I highly recommend giving Dr. Stiner a try if she is accepting new patients. I have been with her for approximately 1 1/2 years due to my doctor retiring and wanting to try a DO for my healthcare needs. Due to her high demand, I had to wait initially about six months until she was able to accept a new patient. (I had to keep calling every so often to see if they were accepting new patients). I hit it lucky I guess and on one call was told she was taking on new patients. At this point in time, I'm very happy with their services and the new location of this practice. Review #28 08/11/16

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    Madison Avenue Family Practice - New physician posted

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    Monica Joyner, MD, FAPWHc

    Monica Joyner, MD, FAPWHc

    3.0(1 review)
    0.1 mi

    After having been a patient of Franciscan Health's Wound Care Institute on two separate occasions…read morenow, including for over a year currently, I've decided to update my review with a slight downgrade. Dr. Joyner is director of Franciscan Health's Wound Care Institute, a clinic located in the outpatient services building that specializes in treating chronic, traumatic, and non-healing wounds. I saw Dr. Joyner for a visit or two after my late 2019 upper leg amputation and was generally quite pleased as it felt like she was realistic in treatment and not obsessive like some wound care doctors who tend to want to see you 2-3 times weekly. For my most recent care, I was referred to Dr. Joyner in October 2021 by my primary care physician due to having acquired a fairly significant wound on my right leg stump. I was having a hard time seeing and reaching it and it was obviously infected and starting to swell. To be honest, I was starting to fear additional amputation. Dr. Joyner was initially concerned about infection and lined up an infectious disease physician to consult. He put me on aggressive antibiotics and we got that under control for the most part. My leg has significantly improved, however, thus far we've been unable to get the wound to completely close. We're using consistent compression and have considered a couple different compression pumps. I have a small circle of friends who help me bandage and wrap the wound every couple of days. My appointments have ranged from every couple weeks to monthly. Dr. Joyner is a Franciscan Health physician employed by the network. While I consider Dr. Joyner to be knowledgeable, personable, and pretty matter-of-fact about treatment options, I'll admit that I've become somewhat bothered by some aspects of care like nurses who wrap/bandage the wound poorly (multiple times wraps/bandages have fallen off before I even get home). At times, it seems like the care regimen is forgotten from appointment to appointment. There's also referrals to equipment without regard to ability to actually get it (for example, a recent compression pump referral had a $1,700 co-pay). At my most recent appointment, I was essentially told that we'd done everything other than possible surgical revision, though with the wound being not infected and stable that didn't seem like a reasonable option. I've also had some issues with billing, though I don't necessarily hold Dr. Joyner responsible for that. However, as the director of the clinic it still is worth mentioning. It's hard to give an enthusiastic recommendation when the primary reason for my seeing her is left unresolved over a year later. There are definitely good things here, however, I feel like there's missing support - perhaps physical therapists to assist with compression and wrapping and a better handle on available supplies. In the end, I have to say this has become one of my more frustrating experiences with Franciscan and one of the very few experiences I'd be unlikely to recommend. However, I do know that Dr. Joyner handles significant wound care in the clinic and so this may simply be that rare occasion when treatment doesn't work. Regardless, I still feel like a 3-star rating is more accurate after my most recent experiences.

    Franciscan Surgery Center - familydr - Updated May 2026

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