My daughter and I go here monthly and we've never had a bad experience. If we can't see our regular nail tech, someone else is available and does just as well. read more

I love this place! Ms Chloe absolutely killed this super intricate design! Everyone there including the secretary is fabulous and very attentive. I highly recommend this salon over anywhere else in north knox read more

Broadway Nail Bar - Fresh set of nails - Waxing Near Me - Knoxville, Tennessee

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Every single time we visit there's a mistake. Today was no different. I got the #3 pedicure for me & my mother. They started at the same time. They were out of neck wraps (and didn't tell me .... I asked halfway thru). And my mother's pedicure ended 20 minutes before mine did. When I asked about why I was told by the woman that my mother got a #2 instead of a #3 because another customer needed a pedicure. It felt sneaky & unethical. (My person, Joe, was excellent though.). I told the receptionist about what happened. She was kind at first but then told me she knew all about elderly people. I tried to explain that she can't know it all because everyone is different but that didn't sit well with her. Too much drama at this salon. We won't be back. read more

This place has some rough reviews but I am a Fountain City girlie and I love to keep my business here as much as I can so I went in on a random Saturday as a walk in. The front desk staff is soooo friendly and got me in for a full set, pedi and even a lash and brow appointment a little later in the afternoon!?! Like okay, go off already. My pedicure was lovely - I really liked the darker room & chill vibe. My toes look fabulous and my feet feel great. Then, I went on to my full set with Kevin who helped decipher my weird way of saying what I was looking for which was basically a liquid gel full set. Let me say, I don't usually get full sets but these are some of the best fake nails that I've ever gotten. He was meticulous on the shape and the color came out so nice. All in all, loved it, will be back & definitely wanted to leave a review that reflected my experience. read more

Broadway Nail Bar - Waxing Near Me - Knoxville, Tennessee

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first time getting an acrylic, toe, pedicure, and soon after leaving the and my entire toenail came off of my toe. Which was a very ugly and disgusting healing process that I would not have had to go through. If I was told that they didn't know what they were doing. read more

I was a walk-in pedicure & they got me in very quickly! Everyone was very nice and welcoming. I loved the pedicure area w relaxing dim lighting and a wall of rocks. I prefer it to some places with a loud TV. Hannah was sweet, worked efficiently, gave a great massage and did good work. I will be back!! read more

Wonderful job on my pedicure and manicure. They were very nice and patient with me. Donnie's work is top tier. Highly recommend booking an appointment with him (Donnie) read more

I recommend everyone to go here for an amazing service. Its very affordable and the artist are amazing and kind, they all have great energy. The shop is very clean and beautiful. They offer many different service's. This will be my new go to shop for many reasons. read more

I came in on Monday to have a manicure done with Kathy. I had made my appointment a week prior. My appointment was at one, and I wasn't sat down until 1:15 pm. It seemed to me like Kathy rushed doing my nails, and as my first time here, I was a little disappointed. The customer sitting next to me got a hand massage with lotion at the end of her appointment, which is something I didn't get, but should have. Upon paying and going out to my car, my one nail smudged already. So I turned around and walked right back in to get it redone. Kathy, of course, was with her next client already. Her brother fixed my nail and did a much better job than what was done on my whole manicure. I really wanted to love Broadway Nails, as it's so close to home, but my first experience here was a little lackluster. read more

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Service is outstanding. Very friendly staff. Very particular on hygienic practices. Highly recommend.

Amazing work by Leo. Will def be booking with him again. He gave me exactly what I wanted and made sure I was pleased with the results multiple times. read more

Broadway Nail Bar - Waxing Near Me - Knoxville, Tennessee

I went in for a pedicure and full set. Pedicure was fine. Full set looked like clown nails. I kept telling the guy dog my nails the base color wasn't dark enough and had in picture of what I wanted up and kept telling him. He did not offer to stop and fix it he told me at then end they would look like my photo I wanted. Well when done they are purple and pink not brown to blackish purple like I wanted to so tell them I am unhappy and want them redone or taken off. So they proceed to try to airbrush over the base dip color instead of redoing the base color which is what was needed. When he is finished my nails look even more like clown nails and now were orange and purple not brown to black ombré. So I again let them know I am unhappy. I told then they looked so bad I didn't want to leave the salon so I wanted them redone completely or taken off. They soak then off hatfully then let me know that I will be paying for the soak off even though my nails looked so bad I refised to even leave. I told them I would not pay for the soak off then was told I either pay or call the cops. So then I paid and told them I'd dispute with my credit card company. Lucky my dad owns auto parts locators and has a lawyer paid up at all times to deal with the things.unasked to speak to the owner who used to do my nails and was refused to talk with the owner. Then when they realized I was serious I get a call quick from the owner. This is bad customer service I should have been able to talk to the owner about my issue especially when I know him and he did my nails himself for years. I know he would not be ok with what happened and once he talked to me he was not on with it. The owner also knew there was health code violations in his salon he acknowledged that when I brought up the uncleanliness and several other things Also let me be clear I had no issue paying for the pedicure just the nails that where so bad I was embarrassed to leave with them Besides this the nail salon was gross there was nastiness on the walls beside where I go my pedicure and it was very unclean in other areas as well. Staff were standing in the back talking not doing their job when I went back in for a business card no one was upfront they were in the back on their phones outside the back door which was open Years ago I went every other week to the owner and loved this salon I am saddened that I will NEVER. Be back after this experience. read more

$93.50 for the most basic pedicure and a gel manicure that was just ok. The place was pretty clean and the people were nice but at this price (and with imperfections in my nails) I don't think I will ever be back. read more

Broadway Nail Bar - Gel manicure - Waxing Near Me - Knoxville, Tennessee

I'd not recommend Alex. He's way too rough. I've been to many nail spas for decades and he's the worst ever. The reason i choose "maybe" is i like the atmosphere which is in a private and dimmed room designated specifically for pedicures. Just because Alex wasn't suited for relaxing and pampering sessions, it doesn't mean the others would be the same. I'm very disappointed because i love pedicures which mean quiet and relaxing times for me. read more

It is not often that I give a one it isn't something I do lightly. On Friday evening I walked in to see if they could fit me in. The person behind the counter makes a big production of looking at her watch and then at the people waiting. Then rudely dismisses me. I thought ok bad day it happens. So today I called to see about an appointment/ availability. Rudeness on steroids the person on the other end couldn't be bothered. I found a different spot with better customer service. read more

Always friendly and do a beautiful job! They keep everything sanitized! So many colors to choose from ! read more

Broadway Nail Bar - Love the color, will match my dress! - Waxing Near Me - Knoxville, Tennessee

Absolutely nasty. Very rushed and sloppy work. Not a good experience. Please save your money.

Dirty... using old tools, unclean work stations clearly neglected, fingernail clippings where I was sitting, dirty towels, and to top it off a fly landed on me from where they leave the door out back wide open. Lots of staff walking in and out of back door, on phones, sitting in chairs, but didn't see a single person clean. read more

Horrible experience today! I made 2 appts so that my daughter & I could enjoy a pedi together. I advised when booking our appts that I wanted the Brooklyn Bridge #2 pedi which is advertised as $40 on their website & I wanted gel polish for myself which is an additional $15...after waiting until 3:25 for our scheduled 3pm pedi's we were sat down to empty pedi foot bowls, as the tech was starting to file off the gel I already had on my toes I asked where the water was? He then started running the water but no effervescent plug which I also had to ask for. Not only was I rushed, but he was dousing water all over my legs & in the floor & NEVER clipped my toenails or FILED them & barely SCRUBBED them. The massage part was the biggest let down aside from one of my toes not even being polished! I went to pay for our services & saw that my daughters ticket was $47 (I hadn't received my ticket yet) because she just got reg polish but the price was supposed to be $40, so I told the receptionist (thinking the person wrote down the wrong amount) but I was told that no, that is the correct price that they just haven't updated it on the website! THAT IS RIDICULOUS & A VERY DECEITFUL BUSINESS PRACTICE! I decided I wouldn't be returning to Broadway Nails again & would chalk it up to a learning experience but $110.50 is a very expensive learning experience!!! And once I got a good look at my toenails in the light & saw that my baby nail didn't even get polished, that's when I changed my mind. I have had mediocre service before from Broadway Nails but this is pitiful & I will not be spending my time or money there again. read more

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worst manicure ever. looks like I didn't even get one. when I said no gel he changed his attitude. I should have left. I wish I could post a picture. read more

After recently moving back to the area, in the midst of a pandemic no less, it was hard to find a new nail salon I loved. I tried probably 5 different ones before finding Broadway Nail Bar (through a friend's recommendation), and was continually dissatisfied in my search. I live in Blount County and drive 35 minutes to see Rose because she's just that good! Her attention to detail is impeccable. I only took off one star because my appointments consistently start late, so I think they need to schedule things a little more efficiently. But Rose is insanely talented and the best nail tech I've had in years. Her husband D is amazing as well. read more

Broadway Nail Bar - Rose did these! LOVE!! - Waxing Near Me - Knoxville, Tennessee

Expect to pay more than online and in-store prices. Also, you will be rushed!! As per the front desk ladies, the owner hasn't updated them in a few weeks & they 'recently upped ' the prices. That is consumer fraud and misrepresentation of service which is ILLEGAL!! Hint to OWNER use your computer and print out a sign that prices have changed and see the front desk with questions. OR, print out a new menu with current prices!!! Super hard to relax and enjoy my pedicure as I had to turn sideways in the chair to soak my nails and fingers (see pic) in acetone. My pinky toe was actually SNAPPED! when she put the toe spacers on, I got a smile when I gasped!! (see pic). Completely rushed during manicure as well. She used 2 UV boxes and it was always "this hand, other hand" the whole time. It was the same on my first manicure there but I went back thinking maybe it was just a busy day. NOPE, same rushed service. While others were asked if they wanted wine, water or Coke, I was not asked either time. Stations dirty, walls dirty, instruments not in sterile packs and barely sprayed with alcohol. Nails not dusted so I have lumps and gel on my fingers and outside my cuticles. Gals from front desk always waddling around shouting, no soft salon voices here. They are extremely rude, catty, and smug. Do Not Spend Your Money At This Dump!! read more

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Everyone was nice. Everything seemed clean. But my nails just don't look good. They look like I've had them a week and I literally got them done a couple hours ago. Used SO MUCH acrylic they are like lumps on my nails. $60 for full set with gel and cuticle trimming. I'm from Tampa and I get the same for $20 less and much better shape and thickness. Oh well. Can't win them all ‍ read more

Broadway Nail Bar - FRESH full set wut hugely and cuticle trim - Waxing Near Me - Knoxville, Tennessee

In all honesty, I walked in and told the front office girl what I wanted and showed her a picture and also, when I sat down with the nail tech, I showed her what I wanted and the nails did not turn out the way I wanted. I got full set of dip and design, the nails were lumpy and the design looked like candy corn instead of yellow and white rainbow strips. I didn't say anything, but I wasn't planning on going back. When they sent me a feedback text message, I was very honest and expressed my concerns. They offered for me to come back and they would fix it. (I though that was very professional on their part) Long story short, I found my girl who will be doing my nails from now on, her name is Jasmine! She's a pro and if you want to leave loving your nails book with her. read more

The best mani/pedi experience I've had in Knoxville. Brian did an amazing job on my dipped nails! Definitely will be returning! read more

Broadway Nail Bar - Dipped nails - Waxing Near Me - Knoxville, Tennessee

LOVEEEEEEE this place I always see Lulu and/or her husband David. I Even take my bf there to see them (he's in construction) to get a basic mani/pedi. I have never been disappointed always clean and fast with quality service! I have been a loyal guest for a little under a year now and will continúelo go! read more

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Hey his is my second visit to this salon. I was optimistic and hopeful that the first time was a fluke but I was wrong. Went here to get a simple manicure with my sister Monday before Christmas...yes it was nice they got us in quick but it wasn't worth it. The nail tech kept trying to upcharge my sister with add ons when she made it clear we were kinda Rushed. My nail tech was super sweet and good conversation. The nail polish lasted - no joke - 1 day....we might as well not have gone. Such a waste of time. The polish here chips so fast, it won't last so don't waste your time. read more

Broadway Nail Bar - One day after my manicure. - Waxing Near Me - Knoxville, Tennessee

Waited more than 30 minutes after my appointment before eventually leaving. Front counter expressed no concern for wasting my day. "Her last appointment went over" No longer sending me wife and daughter there. read more

My pedicure looks horrible. I was quoted $47. Then got charged $68.50 and it looks very messy. I was started 25 minutes late for an appointment I called and made earlier and was made to be late for work when I had an hour all. I'm am extremely upset as a first time customer. Worst pedicure and experience I have ever had. I'm in disbelief. I was called by management and they showed they cared about my experience and offered me a $20 credit if I have another service. This professionalism was appreciated. read more

Lulu is so sweet! She did a great job on my pedicure and was so friendly. Thisnsi right down the street from my house and I'm happy I tried this place read more

Wish I could give them no stars! My daughter in law has had to go back multiple times to get her lashes fixed her nails where so messed up! This place has gone down hill fast! read more

Worst nail salon in town. When you enter it looks great, brand new nice layout and furniture...but then you wait two hours to get seated and instead of having someone help remove your old SNS/powder they rudely throw down a bowl of acetone and a piece of paper towel and tell you the fast you scrub the sooner you can get started...no sanding off the top layer or foil wraps...literally a bowl of acetone and you sitting alone for another 30 min while the nail techs wonder around... then waiting for you to be done removing your own color!!!!! Once I got one hand done after 30 min, I asked for help and they denied me saying once I got it off they could help me...I asked about foil and they said they don't do that...I walked out and went to Casa Blanca where they are professional and helpful. read more

Broadway Nail Bar - Waxing Near Me - Knoxville, Tennessee

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This was my first time here and I was a little nervous. Jasmine treated me like we had known each other for a long time. Excellent and very professional. I was very relaxed with an awesome pedicure and a great manicure. Everyone was very nice and friendly. It was very neat, and clean and treated you super. I sure will be back to see her again. I was very impressed. BKerns read more

Danny is amazing and will do any nail art that I request. Becca and Davin are wonderful. So friendly.

I have a mani and pedi here every 2-3 weeks. I absolutely love the staff, especially DP and Lulu! read more

Broadway Nail Bar - Waxing Near Me - Knoxville, Tennessee

I asked for a medium set but they gave me a short set and there prices are super high if you want something good read more

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I came here for the first time to get a pedicure and I won't be going anywhere else. DP was amazing. Best pedicure and massage I have got! 10/10 recommend this place read more

The worst experience ever. The technician did not have a clean towel, did not ask me to wash my hands before or during. Grinded off my gel polish. Ouch! Files nails wrong after being corrected several times. My hands were laying in grit. Put Lotion on dirty hands. Polish was on the sides of my fingers. Sprayed off instruments with spray dilute alcohol. No mask. I had mine. No shield. After he was finished ask if that was good "mommy". I am an RN. One that works surgery and am a stickler about technique and cleanliness. The manager gave a percentage off the bill and tried to practice service recovery but it didn't work. I will never go back. And I will tell anyone that will listen. read more

I am extremely angry with my experience here. The guy that did my nails was extremely unprofessional. My nails turned out horribly and they are all smudged and the polish did not adhere to the sides of my nails correctly. I asked them to fix it before I left and they refused to. They also put a topcoat over my nails because it was dip powder and my right thumb is completely smudged and cloudy you can't even tell that it's glittery. Will never be coming back here. If I am paying $60 for nails they better be done right! read more

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BEYOND DISAPPOINTED!! This place can recommended so I took my friend for her birthday to get our pedicures and nails done. My friend left with 4 CUTS ON HER NAILS! All of which drew blood! Not just 1 cut but 4!!! Also her nails were uneven, rough all over, bumps and bubbles and rough edges. When this was brought to the owners attention he refused to comp the nails for her. He said he offered us a "discount" but couldn't let us not pay for the awful nails and multiple cuts she received. He didn't give me the discount he said he would in the end anyway! Completely unprofessional, will never attend again. Also one of the employees asked Me what I wanted for my nails and as I was showing her the picture she snatched my phone from me and disappeared for 15 minutes!! The guy next to her station asked what I wanted and I told him and he had to go get her to return my phone back to me. Completely insane!!! Please think twice before giving this place your business and hard earned money. read more

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