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    Broadway Financial Services

    4.7 (3 reviews)
    Closed • Closed

    Services - Broadway Financial Services

    Title loan

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    Citibank

    Citibank

    (11 reviews)

    Beverly

    I recently visited one of your Citibank locations at 9449…read moreS. Western Ave. Chicago, IL 60643. I went in with my elderly grandmother to take care of beneficiary services due to my grandfather passing. I flew from Dallas, TX to Chicago Il for 1 day specifically to help my grandmother take care of her banking business. When my grandmother and I came into the branch, Ms. Griffin was very rude to us. She asked what we came in for and when I explained the transaction needed, she stated she couldn't help us. I explained that I was there to help my grandmother and that I am Power of Attorney for her and that I only was in Chicago for a day so I could help her. She then proceeded to tell me that I needed to go to another location. When I asked how come she couldn't assist me, she then started to ignore me. After asking her again why she couldn't help me and she continued to ignore me, I then asked for her name so I could file a complaint. She refused to give me her name. I had to go to one of the tellers and ask them what her name was and what her position was. I have never been so disrespected by a branch manager ever! Simone Griffin was very rude and disrespectful. A few of the other customers in the branch stated that she is always rude and mean to customers. I am absolutely appalled by the service I received from Ms. Griffin. I was so upset, I left that location and went to another Citibank branch. In no way should a branch manager ever carry themselves the way Ms. Griffin did.

    I thought tcf bank was bad. Till I opened an account with Citi bank. If you like long lines, slow…read moreservice and just about everything that could go wrong, goes wrong. Feel free to sign up for their banking. I've been sitting in the waiting area for 1 1/2 hours to see the one person they have on staff to CLOSE my account. Never again will I walk into a Citi bank.

    Beverly Bank & Trust

    Beverly Bank & Trust

    (8 reviews)

    Beverly

    I do not see Miranda's name on the masthead. Gosh I hop I got it right. My wallet was stolen last…read morenight and I was so afraid. Miranda was a calming presence. She helped me get my debit card back and was a calming professional presence. This is why local banks rock. Please look for Miranda. What a gem.

    This bank stole $1000 from my credit card after denying me a cash advance that I was entitled to…read more My credit card company lists Beverly Bank as a location to get teller services for a cash advance. I went into Beverly bank on September 22, 2026 at around 9:15 AM. An African American female took my credit card and I.D. and went and made a phone call behind the desk. She asked an African American man, who seemed to be some sort of a supervisor, about giving me the money. The man said I could only withdraw a certain amount, while my credit card company said that I could withdraw double the amount that he said (LIE #1). After standing there for several minutes, the guy said they were waiting on an answer (LIE#2). I didn't know what that meant but I waited. He then came back and said some machine wasn't working (LIE#3). I was confused at this point. He then asked me to take out a loan with them. I said no thank you. He then said it would take about 5 minutes to figure out how to fix the machine (LIE #4). So I waited another 5 minutes. At this point, I'm thinking that he is making up every excuse that he can to not give my money. He went into his office and acted like he was doing something to help me (LIE#5). He then came back, grabbed my ID and credit card off the counter and gave it back to me. He then said he couldn't help me. He saw that I was frustrated and his mannerisms said "ok, I cannot tell anymore lies. I must give her items back and tell the truth". This man knew he didn't want to give up any money in the beginning but he wasted my time and kept telling lies. He could have just said he couldn't help me in the beginning. What a weirdo. I can't stand for somebody to play with me and waste my time. It was very unprofessional. Now I have found out that they have taken $1000 from my account.

    Broadway Financial Services - installmentloans - Updated October 2026

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