I began to see Dr Broad about 5 1/2 yrs ago after Dr Agnew retired. She was literally a breath of fresh air during that crazy time (2020/2021), on top of my body beginning mid life changes. Personally we had, and probably still do in some areas, many similar viewpoints. It was not until earlier in 2025 that I really began to question some of the things I was noticing during my visits. Wait times were long no matter how far in advance the appt was booked and, but almost an hour for an appt just to go over results of an ultrasound that could have been handled telephonically. I found out that her staff triple if not quadruple books appts. Maybe not all appt types, but for mine, this was my experience which explained the long wait and they refused to book telephone appt. As many reviewers have stated the same thing, I know its not just me. Found someone else who has been equally as amazing with little to no wait time when I arrive. Medical Records: They will charge you, that seems to be the norm for many offices but don't be fooled! Scans and lab work can be downloaded for FREE from the providers office performing the work. Labcorp, Quest, Memorial Care Imaging, Wave Imaging , UMIH, Breastlink all have a patient portal you can log into and take your results to the new doctor. As far as the care, I was not at issue with the drug therapies suggested, but rather the rest of it noted above. Best of luck to them! read more

I cannot recommend Dr. Broad's office enough! From the moment they accepted me as a patient, I was treated with top notch care. I was behind on a few crucial check-ups during my pregnancy due to an issue with my previous doctor from another practice. Dr. Broad and her team expedited everything I needed and stayed on top of everything as we moved forward. In terms of her office staff, everyone was so sweet, helpful and encouraging. They were always warm and welcoming anytime we came in and even knew me by name. Donna Fritz was wonderful and very on top of everything I needed. Every other appointment, my visits would be with Donna and it was always a great experience. As for Dr. Broad, you will not find a better doctor in my opinion. She is so nice, informative, and very supportive. You really feel like you're the only one in the office with her. She doesn't rush you, she takes the time to answer all questions and concerns, and you can tell she truly cares about you as her patient and the growing little one trying to make their way into this world. During Labor and Delivery, she checked in on us throughout the day, was always available for any questions me or the nurses had, and made it a point to be there for the delivery after she had already went home for the day (I had an all day to evening labor at the hospital - 2 am to 8 pm). I truly believe besides the hospital I went to, she made the entire experience from pregnancy to postpartum truly wonderful. If I ever get pregnant again, I will go to no other doctor besides her. She is my doctor for life! Out of my entire experience of being pregnant, being able to go to her office and see everyone is something I will always cherish and miss. :) read more

I am currently 18 weeks pregnant, and unfortunately, I have yet to actually meet the OB I was assigned to. At this point in my pregnancy, I have become extremely disappointed with both the communication from the office and the overall experience with the staff. Early in my pregnancy, I experienced bleeding and called the nurse line after hours because I was understandably concerned. Instead of providing reassurance or guidance, the nurse immediately assumed I was having a miscarriage. Thankfully, that was not the case, but being told that during an already frightening and vulnerable moment was incredibly upsetting. I was scheduled to see my doctor at my 16-week appointment, but she was called away to deliver a baby, which I completely understand and have no issue with. However, rather than rescheduling me promptly with the doctor, I was brought in to see a nurse solely to check the baby's heartbeat with a Doppler. I was then rescheduled for an 18-week appointment with my doctor. When I arrived for my 18-week appointment, I found out midway through the visit that I wasn't actually seeing the doctor I had been scheduled with. At this point, I still have not met my OB, despite being nearly halfway through my pregnancy. What has been most disappointing is the way the front office staff has handled everything. I have repeatedly felt like I was being given the runaround, with very little communication, empathy, or accountability. There have been multiple instances where staff members have gone back and forth with each other, even in front of me, trying to figure out what the process is supposed to be. As a patient, it is extremely uncomfortable and concerning to watch the staff seemingly disagree or not know what the correct process is. It comes across as disorganized and simply unprofessional. There have been no meaningful apologies or acknowledgment of how frustrating and stressful this experience has been. I have never felt like anyone took a step back to understand what this experience has been like from the patient's perspective. Pregnancy is already an emotional and vulnerable time, and I expected to feel supported, informed, and comfortable with the team caring for me. Instead, I have spent much of the first half of my pregnancy feeling frustrated and uncertain about my care. I specifically chose this practice because I really wanted Dr. Broad to be my OB, but after this experience, I have unfortunately lost the confidence and comfort I need to continue with this office. I am now nearly halfway through my pregnancy and am looking for a new OB. I hope the office takes this feedback seriously. Patients deserve clear communication, compassion, professionalism, and to feel confident that their care is being handled with the attention and empathy that pregnancy requires. read more

It takes time to get ahold of the office and the interactions lacked kind customer service and was very rushed, I would not recommend this office. Their reviews / response to reviews align with their lack of care. read more

Had my first visit here as a new patient and everything went well. Front office staff girls were very prompt at checking me in and getting me back in a timely manner and checking me out as I left as well. Nurse was super nice and sweet (sorry I didn't get her name) and NP Kathy was just as sweet. The staff here seem to really care about their patients and I love that in an office. Really glad I found this gem of an office. read more

I have tried a handful of OB's in Orange County and never found one I felt good about until Dr Broad's group. They have very friendly staff, easy to schedule apts, and Dr Broad and her PA are both really amazing. Not only are they very knowledgeable but they also both had really great bedside manner, were very gentle with paps and actually seemed quite genuine and caring about their patients. I highly recommend this office! read more

Dr Broad and her team are amazing! It's easy to be anxious in a first pregnancy / first time mom but I left single appointment feeling like I was heard and reassured and getting good advice for my situation. For delivery, Dr Broad checked on me multiple times during my hospital stay and was there for the birth which made the biggest difference. Highly recommend to anyone searching for an OB! read more

It's been almost a year and I always think about how great my delivery experience was with Dr Broad! I'm so happy I went to her for my pregnancy (more babies to come) Every check up was attentive and we did all the scans and blood checks necessary to make sure everything was normal. My baby was breached so we had a planned C-section. The whole process went incredibly smooth and quick. Dr. Broad is very caring and she tries to help as many patients as she can. I appreciate her so much!! read more

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I can not recommend Dr. Broad enough! For years, I was told that I would never conceive naturally and would have to do fertility treatment. Dr Broad was the first doctor who listened to me and gave me a natural approach to reverse PCOS and have kids naturally. She is extremely knowledgeable, took her time with me at every appointment, is very kind, and truly changed my life! I listened to everything she said, and the first week of trying we got pregnant! I delivered a healthy baby boy a few weeks ago with Dr Broad and it was the absolute best experience. I fully trusted her and felt at ease in the delivery process, and it went seamlessly. I can not thank her enough. I moved and still drove a few hours each appointment to see her... she is SO worth it. I don't just feel like a patient there, I feel like family. Also- her entire staff are so helpful and intentional- especially Rosey and Jonathan. Truly a great experience! read more

Broad Medical Group - Obstetricians & Gynecologists Near Me - Costa Mesa, California

Dr. Broad and her team (everyone from reception to billing) were there from the very first moment to the very last. They knew me by name, were very attentive/informational/welcoming with my husband and I as first time parents, and were especially kind when it came to being mindful and cautious of my medical trauma. Every step of my pregnancy and birth was collaborative, and they really watched out for me. They were super vigilant of preeclampsia, gestational diabetes, and my mental health. I went from being told by other providers I would never have children, to conceiving naturally and having Dr. Broad be the one to deliver my baby herself. She does it all, and you'd never know it with how humble and approachable she is. This practice saved my family's life and future read more

Broad Medical Group - Dr. Broad holding my miracle baby - Obstetricians & Gynecologists Near Me - Costa Mesa, California

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I've had nothing but an excellent experience here at this practice. The staff is so kind, knowledgeable, and professional and very flexible with their patients. Providers give great patient care and are reachable. Highly recommend! :) read more

First and last visit. Unbelievable care here and not in a good way. Appt was at 230p and didnt get seen till after 330p. No updates on how much longer it would be just made to sit in a hot room for an hour. Dr Donna had the audacity to blame previous patients for her running behind, if thats the case then spread your appt times out further. Complete disregard for patient time but the cherry on top when I told her it was unacceptable to wait over an hour she said we were free to look for another obgyn. Wow. Thank you so much Dr. Donna for ruining what should have been a great first experience for my wife and I. We will definitely keep your suggestion in mind and look for a different obgyn. No one deserves this terrible care. Update: Jennifer reached out with compassion for what transpired with Donna, she validated our frustrations and looked into the matter. Thank you Jennifer. I hope Donna is able to take accountability and simply understand the negative or positive impact she can make when seeing patients. read more

Dr. Jennifer Broad has been an absolute blessing in my life, and I cannot thank her enough for everything she has done for me and my family. My husband and I had been trying to get pregnant on our own for years, and when I came to Dr. Broad, she guided us with her knowledge, compassion, and natural fertility methods. With her care and advice, we were able to conceive naturally--without needing to go through a fertility clinic or IVF. Throughout my entire pregnancy, Dr. Broad and her amazing staff treated us with kindness and support every step of the way. I truly felt like part of their family. My pregnancy was healthy and wonderful, and when it came time to deliver, Dr. Broad was incredible. I ended up pushing for 5 hours, but with her steady guidance and expertise, I was able to deliver my daughter vaginally without complications. It was the most empowering and beautiful experience, and I will forever be grateful. Dr. Broad is hands-down the best OBGYN I have ever had. She genuinely cares about her patients and goes above and beyond in every way. I will actually miss seeing her as often now that the pregnancy checkups are over! I've already recommended her to several friends, and I will continue to do so. If you're looking for an OBGYN who is knowledgeable, compassionate, and truly invested in helping you achieve your dreams of becoming a parent, especially through natural fertility methods, I cannot recommend Dr. Broad enough. She is truly one of a kind. read more

Kathy Tran is truly exceptional. She is the perfect blend of professionalism, deep knowledge, and genuine care. She listens so closely to everything you share and makes you feel completely heard and understood. She's fun, she's sweet, and she brings such a calming, confident presence to every interaction. What really sets Kathy apart is her dedication. She doesn't just skim the surface, she gets to the bottom of everything you're feeling and helps you work through it with so much grace, intelligence, and compassion. You can tell she's incredibly smart and truly committed to helping you feel your best. I'm so grateful for her and couldn't recommend her more highly. Thank you Kathy! read more

My health journey started in 2019 when I started to feel extremely fatigued, brain fog and other symptoms to the point I was noticing it was hard to function at work. I thought I was burnt out so I just kept going. Fast forward to 2024 my right shoulder started to freeze up (which I now know it was frozen shoulder) that I could no longer move it and went to the ER which helped the pain but not the symptoms. The previous symptoms also got worse I couldn't even get out of bed. My friend had told me to consider looking into someone who specializes in HRT. I was blessed to have found Dr. Broad! When I first got there, my labs reflected how extremely low I was in my hormones. She started me on a dosage I was comfortable with and over time adjusted it along the way. I'm feeling so much better that I recently started back to exercising like I used to which was a shock. Whereas I couldn't all those years because I felt unwell. Her physician fees are well worth it for her time spent. This includes communication whenever I call for help, going over my labs which she's extremely thorough to give me understanding where my health is at, looking at solutions to address my concerns during visits and her knowledge on HRT is outstanding. Dr. Broad always goes up and beyond to check what else is going on in my life to see the bigger picture. Rosie at the front desk is always so kind and Jacquelyn in accounting is so helpful. This is how I wish health care professionals would be. Thanks Dr. Broad read more

I rarely write reviews, but I don't want anyone else to go through what I experienced. This review is not for Dr. Broad personally, as I never met with her, but for the office staff, NP, and ultrasound tech. During my first pregnancy, I was abruptly told by the ultrasound tech that there was no heartbeat and that I was miscarrying, in a very rushed and insensitive manner. What followed was weeks of poor communication, delayed lab results, unanswered calls and portal messages, and lack of guidance during an extremely emotional time. After being told my only option was medication because a D&C would take weeks, the medication failed, and no one returned my calls when I asked what to do next. I sought a second opinion, which confirmed retained tissue and recommended a D&C immediately. This doctor said they would have done one weeks ago. Despite repeated attempts to reach the office, I received no response. I ultimately ended up in the ER with symptoms of infection/pain and had to find another doctor to perform a D&C. I didn't hear back from Dr. Broad's office until after the procedure, through the portal telling me to take another dose of medication (a week after I initially messaged about the medication failing). This entire process went on for weeks. I miscarried at 6 weeks and was not able to get help until 10 weeks. The lack of communication and urgency was unacceptable, especially given the emotional and physical risks involved. As a nurse, I've seen a lot in healthcare, and this experience left me feeling helpless and unheard. I would not recommend this practice. read more

You can improve first with your staff. I've had a few miscarriages in my past and I just found out I was pregnant yesterday. Called an made an appointment and they called me today to cancel seeing me. (Mind you day of, two hours before I should be seen) I want to confirm pregnancy and to make sure I know what to do and what not to do so I don't lose this pregnancy. You guys don't know how to talk to pregnant women. California is a terrible state and the medical field here goes down the drain. And it starts with the people. read more

I cannot say enough wonderful things about Dr. Broad and NP Donna. Donna & Dr Broad truly went above and beyond and made my entire pregnancy such an easy, stress-free experience. They were always available whenever I needed them, answered every question with care, and made me feel supported every step of the way. The entire staff was kind, attentive, and welcoming. I am so incredibly grateful for the exceptional care I received and cannot thank Donna, Dr. Broad, and their team enough. Highly recommend! read more

This provider trying to make cash off someone with insurance for a refill and a review of my labs. Filing a complaint with my insurance.

The girls are so friendly at the desk! They get you in quick and the seats are comfy/ supportive. I loved dr broad she's the least judgmental ob I've had. Super encouraging straight forward and friendly. I'm excited to continue my care here. No weight shaming or pushing tests I'm uncomfortable with. Very natural! read more

Love everyone in the office, seriously so sweet! As a first time mom, they made me feel really comfortable and welcomed. Dr.Broad was the BEST my entire pregnancy and not once did I feel rushed or misunderstood during any of my appointments. She happily listened to all my concerns, went over all my options for every stage and truly made me feel calm during all visits. Especially as someone who gets anxious at any doctors appointment, I really can't recommend her enough. love her! read more

Dr. Broad is truly a remarkable obgyn. She just delivered our healthy baby girl at 35+4 days and there was no fear involved. She truly respected our birth wishes and was a guiding light during the delivery. After she left my husband said" I just want to give her a hug" she is an amazing doctor and we felt so lucky to receive her care. The office is also very prompt with request and very patient. I have horrible white coat syndrome and they were so patient waiting for me to obtain a blood pressure. Highly recommend this doctor. read more

Amazing caring people ! Would recommend anyone they take their time on helping you when needed

I was referred to Broad medical group by a close family friend and I am so happy I took that referral. I gave birth about a month ago and my babygirl is doing well and it is all thanks to the care and guidance that I received at this office. Rosie at the front desk staff is so helpful, patient, and took the time to get to know me throughout my pregnancy. Blanca was also someone that I would always see and she was so kind and always made me feel at ease. Dr. Broad and Donna are truly amazing! From the moment I stepped into their office, I felt welcomed and cared for. They are not only incredibly knowledgeable but also compassionate, taking the time to answer all my questions and ease my concerns. Both Donna and Dr. Broad calm and reassuring demeanor made me feel confident and safe throughout my pregnancy journey. The entire staff is kind and professional, and the office is clean and well-organized. I couldn't have asked for a better OB to guide me through such an important time in my life. Walking into that office I feel like I am going to see my friends not a doctor Highly recommend! read more

Broad Medical Group - Obstetricians & Gynecologists Near Me - Costa Mesa, California

I love Dr Broad and her team! She's outstanding, kind, loves her craft, very gentle and attentive. I received the best care throughout my pregnancy journey. Ensuring all of the needed maternal tests for me and my baby were done and completed - you're very thorough and on top of it! Knowing what to expect can be overwhelming but she was so helpful. Thank you so much Dr Broad! My delivery was so smooth and my baby is healthy and beautiful! Let me also thank the lovely ladies who have made my day whenever I am in the office... Lorena, you're the best, very efficient and knowledgeable. Thank you for what you do. I can imagine the busy work you do but you pay attention to every detail. Rosie you're the sweetest! From day one I just know you are, thank you for being so pleasant. Thank you again. Highly recommended this group for your obstetric and gynecology needs. read more

Broad Medical Group - Beautiful Dr Broad - Obstetricians & Gynecologists Near Me - Costa Mesa, California

I love Dr. Broad & her amazing team, from the level of care, the time she took to get to know me, helping me understand where I am health wise & helping me with next steps to be healthier and ready for another baby...I am well cared for! The entire team took exceptional care of me and I'm so grateful to have Dr. Broad in my life! read more

do not recommend this group at all. I waited over an hour to not even get seen. i understand doctors are busy but don't book patients back to back and have them wait over an hour. Super inconsiderate given we move our work schedules to get out health checked. Do not recommend at all. read more

I had a procedure done by Dr. Broad and I was very hesitant and scared to get an IUD but her and the staff were very supportive and walked me through the process. Dr. Broad made the process as pain-free as possible. Highly recommend! read more

There's not Enough stars for this office!! I'm beyond grateful every time I go to the office! All providers make me feel heard and understood, and I never leave feeling like something went unaddressed. I love how they take a wholistic approach and aren't quick to dismiss any concerns or prescribe some generic medication. I always recommend them to any woman I know. Special shout out to Blanca, who is especially patient and goes out of her way to help. Thank you for all that you do! read more

as a young women in her early 20s sometimes I find it difficult to be taken serious, however the PA i believe kathy tran, was so kind and sat down with me and explained everything to me & answered all my questions & concerns with no judgement. she also asked for my input when it came to different treatment options, depending on which one i was more open to. thank you so much!! read more

I really enjoyed my experience with Broad medical group! I felt very taken care of by Dr. Broad, Donna, and the rest of the staff throughout my pregnancy, delivery, and postpartum. I felt my care was tailored specifically for me/my family and any questions or concerns I had were addressed thoughtfully. read more

I highly recommend Dr. Broad and her entire medical staff. Dr. Broad is very knowledgeable, spent ample time explaining everything to me throughout my pregnancy, and listened to my concerns. Her staff are super friendly and very responsive, as well. Dr. Broad's midwife, Donna, is also amazing! Thank you, Dr. Broad, for helping us welcome our healthy baby girl. read more

Since day one at Broad Medical they treated us with kindness and respect. Rosie at the front is amazing and DR. Broad is an angel. We want to thank you all for everything. Love Brett Sarah and baby Shelby read more

I would not recommend anyone to this office, ever. Save yourself hours of your life you can't get back. Please read this review if you are considering choosing this office for your pregnancy care. Especially if it's your first. My experience today was beyond words. This is my first pregnancy and my very first appointment with a provider. If you've been pregnant you know that 8 week waiting window before you can see a doctor is torture. All you want to know is everything's okay and where it needs to be. I show up today for a 2:45 appointment. I sit in the small cramped waiting room for 30 minutes before being called in. My husband and I sit in a room and someone comes and takes my blood pressure and weight. Then..... NOTHING. 30 more minutes go by and they tell me to go back to the waiting room so I can get in line for the ultrasound machine. Okay? We're already an hour in and more waiting. 45 more minutes sitting in the cramped waiting room (standing room only at times) while sick people cough and sneeze all over. They eventually had to ask husbands to leave bc there was not enough waiting room. At this point I've been in this office for an hour and 45 minutes without anything but my weight and blood pressure taken. I'm extremely anxious to get checked out and no one cares at all. From the second I stepped foot in this place I knew that vibe was off and then all of this just confirmed it. I stepped in the hallway to call another doctor and try to get another appointment asap since I already knew this office was not for me. While I'm in the hallway they finally call me in for the ultrasound. 2 hours after my appointment time. They take me to the ultrasound room. This is the first time I'm speaking to anyone about my pregnancy and the lady is cold and very mechanical. I see a dark spot on the screen and have to ask her - is that my baby?!. It was, she was very dry and not once did she explain what I was looking at, no reassurance that things were okay. Nothing. Then the heartbeat. YOU GUYS this is such a major moment. It was ruined at this office. She recorded maybe 5-6 heartbeats and didn't say a word. I said WAS THAT THE HEARTBEAT?! She says yes. That's it. This is the first time hearing my babies heartbeat and this woman acted like she was changing the oil in my car. Zero warmth or emotion. It was terrible. She continues taking pictures with the machine and not telling me what anything is just eager to get me out. Mind you I was all alone bc my husband couldn't stay for two hours and had to get back to work. The absolute worst experience. Truly. I don't wish this on anyone. Once she's done she tells me to go sit in the waiting room AGAIN to wait for the doctor. I sat there for 5 minutes and they called two other patients in. I got up walked to the receptionist and told her I'm leaving and will be seeking care elsewhere. I left without any medical counseling whatsoever. This was my very first appointment with my very first pregnancy and I feel robbed of the joy I was meant to feel today. I have never had such a terrible experience with any physician ever, I have no idea how this place has any decent reviews on here. I never spoke or saw an actual doctor or midwife in over two hours. I would never ever go back to this office and I recommend you don't either. I feel robbed of these special moment. I will be seeing another doctor on Wednesday. At least I know my baby is okay in there for now. Also a side note is that I found it extremely tacky for them to have a huge banner about medical weight loss and semiglutide in an office full of pregnant women. It seems like this office is more concerned with money grabs, over-scheduling, and whatever else that can do to make money rather than actually caring about their patients. I should have trusted the one star reviews. read more

Dr. Broad and her staff have been so wonderful from the very beginning. The receptionist and MA are so sweet. Sometimes I'm not able to get through on the phone because of the automated system, but I always receive a response via phone or email within a 24 hour period which is so appreciated! My husband and I have been trying to conceive for over a year now. I had my first consultation with Dr. Broad at 6 months of trying to conceive and she was so kind, warm, and easy to talk to. She immediately was willing to order labs/tests and gave me recommendation on natural ways to help boost my and my husband's fertility, including vitamins and supplements. I appreciate that she takes her time with us every time we speak and is so willing to answer any of our questions. She explained different treatment options without being pushy and has only been encouraging, which is what I love most about her care. My husband and I feel like we're on this journey with her and we are praying that with her help and God's will that we will hopefully conceive and have a healthy baby soon. read more

Had an absolutely amazing experience with Dr.Broad and her entire staff throughout my pregnancy. Super informative, supportive, and every step of the way they guided me to get ready to deliver. If you're pregnant I would recommend them 10x over and especially delivering your baby at HOAG. It's the type of care that I'd hope everyone would receive. As a person of color I felt seen, heard, and never in danger. Ten out of ten. read more

I had my first/only appointment here this week. Two days later and I still cannot get a prescription filled because the office will not respond to the pharmacy's inquiry regarding a generic/alternative med, as my insurance does not cover the one prescribed. I have called multiple times and left multiple messages on their 'pharmacy line' and I have not been able to resolve this issue. No one ever calls back. Beyond frustrating for what should be such a routine visit, I could not imagine going here for any serious health issues. I would not recommend, please go elsewhere. read more

Really bad...first of all they never answer their question home! I could be dying and supposedly they are going to call back. Second of all my condition is serious so they sent me to Quest to get a professional ultrasound because there the assistant doctor told me she is not a professional. What kind of response is that! So after going to quest that "professional" ultra sound woman told me she was sorry she didn't see anything so she scared me and I didn't go back to dr broad! Dr broad office never called me back so I went to planned parenthood and they found a baby! They even told me what type of obgyn are you going to they aren't even professionals! I don't know why else to say....I think I said enough I was there a month ago and it's like I dont exist as a patient. I just can imagine the delivery what will happen? read more

Dr. Jennifer Broad and her staff are exceptional! Dr. Broad is thorough, efficient and personable. I needed a cervix biopsy and she explained everything in detail and was gentle and thoughtful of my comfort. The office personnel are top notch. Very attentive and helpful with a positive attitude. I am blessed to have her and her staff taking care of my issues. read more

I had a great experience with Dr. Broad and her team throughout my entire pregnancy. I never felt rushed in any of my appointments and they always gave me thorough answers to all of my questions. I also appreciate that they never try to push any unnecessary medications or procedures, which I find a lot of doctor's offices do. It was really important to me to have a natural delivery if possible and I felt completely supported. The delivery went great and we had a healthy baby girl. read more