I had been to Dr. Taylor many time over the past 18 years. Last Year, 2023, I went to another…read moreoptician for my exam because i was really needing an eye exam and the other gave me an appointment more than a month sooner. Let's start with the other place...their exam was way more thorough than the one I get from Taylor. Three different exam rooms, more questions. The glasses were made and delivered in 5 days. The exam from Taylor took every bit of 15 minutes, with antiquated equipment. But the dr was friendly as was the gentleman handling the eyeglasses dept. I chose a couple of pair of glasses to test and was told that the office couldn't find my insurance company for the purchase...I'm on medicare which grants me one exam a year and $400 toward glasses or contacts. He told me that the exam had been free with no copay but I'd have to find out, in my policy, the glasses company that my particular Medicare policy used, as they couldn't find it. And all I had to do was come back in with that company's name and my given amount covered for them. So, on Monday, I did that...went in with the company's name and phone number. The thing in the office barely looked at the paper and said they didn't work with that company. I told her that I had used it for several years and was covered for $400. She left the office in a huff and came back with my chart, announced to everyone that they did not use that company (they were listed in the network), and that even my exam wasn't completely covered...that I owed them $66! I, totally upset by then, told her I did not have to pay a dime for the exam and that the man in the glasses dept had told me that the exam had been covered with $0 copay. She then said, in a snippity way for the others waiting to hear, "No, you owe $66!".l looked her straight in the eye and told her to bill me..I wasn't paying it since I DID NOT have it nor did I owe it,,and walked out. I will never be back. I hope the patients in the waiting room took note. I now have another problem...My Medicare grants me one vision exam a year and since I'm sure that exam has been billed, I have to wait another year for one somewhere else. She wouldn't even give me my prescription!! I'll probably be blind as a bat by then but I will never go back there!! I wonder if that $66 would have gone straight into her pocket!! Not afraid to post my name...Deborah Wimmer in Bluefield, VA

My took my mother to him for a second evaluation of her cataracts. In his opinion the cataracts…read morewere not in a location to interfere with her daily activities. He is a doctor who puts the wellbeing of the patient ahead of his personal financial gain-a doctor who you can trust. His after -care of cataract surgery is detailed .Precautions before and during the procedure seems to be greater than many post- op patients report. My husband and I go to him and will be sad to see him retire.

Husband had 3 surgeries under "Blaydes" ( simple cataract surgery). Cataract moved had another…read moresurgery to fix it, cataract moved had a 3rd surgery , this time was extensive and was put under a lot of anesthesia could not hardly even walk, sick throwing up for 2 days! Long story short lens moved again. Last visit Blaydes pretty much said it is what it is, you will need glasses to correct it!!! Tried to get records from Blaydes office , to see another doctor. The office at Blaydes didn't want to cooperate! Got in to see another doctor, he said we have to fix it ASAP!! Excellent Dr with Vistar eye center!!!! had a 4th surgery and eye is fixed!!!!!! No thanks to Dr. Blaydes!!!!! The lens not being in place has already caused damage to the eye! I do not in any way shape or form recommend Dr. Blaydes.

This place is the best eye place there is I love Dr. Taylor and his son they are amazing eye…read moredoctors they find out what's wrong with you. They show you glasses in their store. They make their own glasses in shop most of the time they are amazing people that work there very kind and generous people that work there I recommend these people to anybody if you want to go to eye doctor Dr. Taylor is a good eye doctor I love going there

awful staff. awful company. I've had issues with my eyes almost a year now. multiple trips being…read morepaid OUT OF POCKET because "my insurance covers nothing" Biggest joke of an establishment. GO ELSEWHERE.

staff was very hateful... I have been going to this optometrist for years. After the treatment I…read morereceived from his staff recently I will not be returning!!

Dr.Britton has been treating my family since my children were very small and now they have children…read moreof their own. He has always been extremely knowledgeable and friendly and has went out of his way, along with his staff, to help us when life's problems have arisen. I have always felt that he really cares about what our family needs.