I walked in with my husband to ask a few questions about possibly becoming a patient at this office for future dental procedures. Unfortunately, from the moment we stepped inside, the experience was uncomfortable and unprofessional.
As soon as we entered, the staff stared at us like we didn't belong. The dentist, who had been speaking with them, immediately left the room when we walked in. The older woman at the front desk looked at us with clear hostility, and the younger staff member pretended to check my Blue Cross Blue Shield Arkansas dental insurance only to tell me they "probably" don't take it--even though I have full coverage.
My husband, who is Caucasian, immediately sensed the tension and was shocked by the way we were treated. We both felt the behavior toward us was discriminatory and entirely unprofessional.
Based on our experience, I would not recommend this office--especially if you're not Caucasian. We did not feel welcomed, respected, or treated fairly in any way. read more