I have never been so appalled at the way I was treated. The visit went from friendly to cold…read more Dr mentioned shots and I said we aren't getting those today. We are looking into them and I ask for the handouts of the shots he said no you can go online and do all the research you want. Drs are supposed to provide information on the shots to patients when requested. The pamphlet that comes with the shots not just a quick handout snippet on a piece of paper. His tone and demeanor changed with our refusal of getting shots today. He then started to scare monger and pressure me to get the shots for my child. I said I'm still not getting the shot today. He then stood and rushed of the room with no goodbyes.

Dr Adams is a rare find. Cant say enough good things... a sharp doctor but also brilliant with kids…read moreand parents. Highly recommend!!

Dr Trosin is the rudest doctor I have ever met in my life! Talks down to patient's parents like…read morewe're idiots! 1st visit ever she was a complete b***h great way to make a first impression! She basically called my daughter a horrible parent and said she's inexperienced! Well yea she's inexperienced this is her 1st child! I highly recommend going anywhere but here!

Dr. Pugh is the best! The entire staff are so caring and friendly. They even have emergency…read moreSaturday hours which are so important when issues arise on Friday night.

We love Dr. Chris Gill!!! He's amazing and knowledgeable! He listens to you and allows you to share…read moreany questions or concerns you may have. Doctor Gill demonstrates a wealth of knowledge in pediatrics and diversity. We can't say enough about how happy we are to have him care for our boys!!

From the owner: At FirstChoice Family Practice, we are here to provide you with exceptional medical care. We strive…read moreto deliver effective and efficient service as a team so as to achieve optimal results. With our patient-first philosophy, your well-being is at the forefront of what we do. Our compassionate family of physicians and staff make every effort to address all of your needs and concerns in a timely and professional manner. We use team-oriented values to provide respectful and dignified treatment from all of our staff at all times. We believe in letting our service speak for itself. Through good treatment and exceptional service, our patients feel at home when they visit us. To us, that speaks volumes.

This doctor's office is horrible about sending requested patient records to a new doctors office !…read moreIf they do send them , they are incomplete when you call them about it, they are very rude .

From the owner: Welcome to Royal Oak Pediatric Associates Abingdon. We are a pediatric practice in Abingdon, VA. We…read morelook forward to serving your family.

We all need to be more gracious and respectful when we disagree on topics such as vaccines. I had a…read moreterrible experience here yesterday with a substitute doctor who treated me like an uneducated idiot for my view on how children are getting too many vaccines. While our regular doctor has been gracious toward me about it, this one needs some growth. She was very pushy. Let's honor one another, especially in front of children. Our babies need to learn how to take a stand for their beliefs and show kindness at the same time...it's truth AND love together.

I requested an appointment online around 9pm and the office call me the next morning around 8am…read morebefore they opened to get us in that day. This is the best pediatrician i know of! I wouldn't have my daughter go anywhere else! Dr. Hecht is phenomenal!

Our child's physician for the last seven years. She is pleasant with youngsters and understanding…read moreof family difficulties. She has a professional demeanor but seems interested in listening. Ah, yes -- no complaints about diagnoses or the advice/prescriptions given, which were all helpful.

Wow! A doctor at Highlands Pediatrics gave my 16 year old son a physical for High School Virginia…read moresports. She had him in uncomfortable positions that neither he nor I was comfortable with. This is his 6 yearly physical and it was a nightmare. Doctor Dick was asking my son about his sex life and then made some uncomfortable language towards me. Then at the very end she made a comment to my son about killing me, friends, family!!!! I was speechless as he ran out of office so he didn't have to answer her questions without me in the room. What is going on here? Parents, find a local doctor the cares!

I only gave a star because I had to. Dr. Meyers advised my son's babysitter to give him Motrin for…read morea fever brought on by foot and mouth disease(yes, it's a real thing) when it's in his records MULTIPLE times that he's allergic to ibuprofen!!

Dr Pascal is a gem. Whole office has been great to work with. They sometimes run late but that's…read morepretty understandable for Pediatrics and the flip side is they take time with you and have never rushed us out of room...

My kids have received good care there over the years. Consequently, my comments are not meant to be…read morea negative reflection on the physicians. I am concerned and frustrated by some of their processes and procedures. Let me be specific: 1) I requested a referral for one of my daughters from "Heather," the person I was informed was their referral coordinator. This request occurred in mid-December of 2025. It is now April 16, 2026 and no communication has been received regarding the referral. She is unreachable by phone. When you call you are forwarded to her extension where you receive her voicemail 100% of the time. Her voicemail greeting specifically instructs not to leave more than one message about the same referral. If the referral was made (I have no way of knowing one way or the other) I am unable to follow-up with the specialty provider because I have not been informed who they referred her to (if in fact they made the referral). 2) I attempted to address this concern by speaking with the practice manager directly. When I tried to reach her by phone I was routed to her voicemail. That was roughly 12 weeks ago. No return communication has been received. Of importance - there was a previous instance in which a referral took greater than one year to complete. That's not a typo. This delayed the onset of an important treatment. The only reason it was ultimately resolved is because I continued to follow up, ultimately escalating it to the practice manager. In that instance, unlike this one, I was able to reach her and once she was aware of the issue she corrected it quickly. I note this here because my current concern appears to be moving toward replication of this past difficulty. Of course, there's something wrong with having to be so assertive in following up on the referrals they make to say nothing of the time horizon required. Let me also add that recently my daughter was offered three vaccines during a visit. We elected to receive one on that occasion, indicating we would discuss and return for the other two at a later date. We are not anti-vaccine. We had legitimate reasons to space them out. Unfortunately, they gave her the WRONG vaccine. They called us later to inform us of their error. I understand mistakes happen but what was of particular concern was how the practice manager addressed the error. She tried to persuade us that it was no big deal because they thought she needed the vaccine. That felt pretty invalidating and signaled a failure to take accountability. She also said that if our daughter comes back in to receive the one they were supposed to have given in the first place that there would be no charge. Hmmm...how about no charge for the one we did not request and you gave in error? Also, absent from the conversation was an indication of how they were going to improve their processes to reduce the odds of future errors. Learning of their error would have been better received with a simple "I'm sorry. We screwed up and won't make excuses. We are improving our process by doing x, y, z." Instead she made the situation worse.