1. Bristol Hospice

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Roseville, CA

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Bristol Hospice

3.1 (44 reviews)
Open • Open 24 hours

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My 93-year old Mom, unresponsive and on the ground, FORMER client of Bristol.
Amanda S.

My 93 year old mom fell at her assisted living facility early in the morning, possibly around 7 am, on 5/31, and was found unconscious by the assisted living staff. We had received specific instructions from Bristol Hospice that only *they* could grant permission to call 911 in the case of an emergency. We were told that if the family or anyone else, including the assisted living facility, called 911 that the services would not be covered. So, following Bristol's instructions, the assisted living facility called Bristol--3 times--and each time, Bristol picked up and then immediately hung up. The staff that called said they could hear the click of the disconnect each time. We finally called their Concord location and they reached someone in the Fairfield office finally after 1 1/2 hours. At this point my mom had been lifted off the ground and placed in her bed, she had hit her head and was bleeding from her hand. She looked like she was having a stroke. Bristol finally calls back and says ok go ahead and call 911. We immediately fire Bristol. No one from Bristol ever apologized and no one even bothered to come out and assess her. Fast forward to today, 2 months later. Here's the call "hey we wanted to let you know we reached out to your Mom's doc to find out why she's no longer in hospice". WTF. Don't call her doctor, you guys were fucking FIRED. Why are you making any calls at all?! And they say oh well you know we didn't know all the circumstances that contributed to you firing us but why don't you give us another chance? We're sorry your mom laid there waiting for an hour and a half while we ignored your calls ON PURPOSE. And anyway we have really good reviews! Yeah, well no way no how and thank you for triggering my anger again with your phone call today which compelled me to write this long overdue bad review you earned AND deserve. Maybe the picture here of my mom unconscious and on the ground will remind Bristol that their clients are actual human beings. Do yourself and your loved ones a favor and keep these people out of your life.

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29 days ago

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11 months ago

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1 month ago

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1 year ago

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4 months ago

Lack of caring. Staff show lack of care and compasion. Management unresponsive to needs.

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1 year ago

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3 months ago

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1 year ago

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9 months ago

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1 year ago

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2 years ago

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4 years ago

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2 years ago

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4 years ago

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3 years ago

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4 years ago

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7 years ago

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6 years ago

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6 years ago

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7 years ago

I have no respect for their management. Return calls slow and non-existent. Lack of empathy.

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17 years ago

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13 years ago

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6 years ago

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9 years ago

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8 years ago

An outsource of Kaiser. No communication. No returned calls. No empathy for my Mom at all.

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8 years ago

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10 years ago

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7 years ago

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6 years ago

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9 years ago

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11 years ago

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16 years ago

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10 years ago

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10 years ago

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15 years ago

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12 years ago

The team at Bristol have been so helpful for my patients. Courteous and professional. Sara is amazing!!

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8 years ago

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8 years ago

We had Bristol Hospice for my mom. They were absolutely wonderful. I highly recommend them.

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11 years ago

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9 years ago

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Review Highlights - Bristol Hospice

“The chaplain and social worker assigned to our family were immensely supportive, as was the aide assigned.”

Mentioned in 3 reviews

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TheKey - Christin-General Manager

TheKey

4.5(39 reviews)
0.9 mi

We have engaged with Craig Cares for two+ years in the caregiving for our mom who's in her 80's and…read morehad a rough go of it medically. They have been extremely flexible in the scheduling of staff to take care of mom at different facilities and varying the staff to meet her needs (and challenges), In March 2020 with the onset of COVID-19 when we took her out of her facility and started sharing her between the local family and Craig Cares was right there assisting and helping her and us through the new life challenges. Recently her caregivers, Michelle and Imelda, have been awesome as we finally transitioned our mom back into her own home with safety improvements. I work closely with Tenisha, one of the schedulers, and she's very pleasant to talk with and understanding as our mom's needs keep changing. We're very happy this company is weathering the COVID-19 storm as I'm sure a lot of families in the Sacramento region really depend upon them. Thanks Craig & Team! Jon

In seeking home care for our 81 year old mom for a couple of weeks after a long hospital visit &…read morerehab, we were referred to Craig Cares by more than one persons/organizations. My first call to them was with James who instantly made me feel they were the company we wanted and they were willing to get us care within 2 days. Tiffany, the case manager, is both very professional and also very caring and personal. She came the first day with the first caregiver to make sure we were all set. Their policies are generous and they are incredibly flexible and willing to pivot when needed. Our goal was to get my mom to independence. We had 2 very different caregivers and both were wonderful. My mom got to independence earlier than expected and we cut a few days off our original plan. I FULLY recommend this wonderful company!

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TheKey
TheKey - Samantha-Client Care Manager

Samantha-Client Care Manager

TheKey

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Green Valley Hospice - Providing only the best service to residents of the greater Sacramento area.

Green Valley Hospice

3.4(13 reviews)
0.9 mi

My family, father & three siblings, were very satisfied with the services that we received in…read moreassisting my mother during her end of life transition. This difficult time was eased with the prompt, competent and caring services that we received. I can not comment about grief counseling as we did not use (or attempt to use) this service through Green Valley Hospice. My experience with office staff / personnel with limited due to the fact that my mother passed within a few days of when Green Valley Hospice began assisting us. I did review Renee M.'s review before writing this review. My (our) experience with Green Valley Hospice was completely different. At our request, Green Valley Hospice initiated services for us on a weekend day - sending out a doctor and a nurse to evaluate my mother and provide us with assistance. These professionals worked well with the private service (Respect Your Elders Care, Inc.) that we had in place. I would not hesitate to work with Green Valley Hospice again if the need should arise.

My father was placed on hospice a couple months ago. Initially, I had high hopes based on the calls…read moreand promises that I was told. It turns out that is all they were, promises. I was told I would be called. I was told lies about why communication was lacking. I was then "promised" it would be corrected. Instead, I only received one phone call to update me on my father, during this time of COVID restrictions. Lastly, my father died almost two weeks ago and not even a phone call or anything. This place had to declare my father gone and not even a thought of the family. I hope no one goes through what i experienced from here, and no one should. Overpromised and never delivered. Heartbreaking.

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Green Valley Hospice - Green Valley Hospice Team Your Neighbors of Care and Compassion Compassion and

Green Valley Hospice Team Your Neighbors of Care and Compassion Compassion and

Green Valley Hospice - Ginger was a great friend of our hospice patients. We still miss her very much.

Ginger was a great friend of our hospice patients. We still miss her very much.

Green Valley Hospice

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Blossom Ridge Home Health and Hospice - Walk to End Alzheimer's

Blossom Ridge Home Health and Hospice

4.1(17 reviews)
17.1 mi•Downtown

I consider myself incredibly fortunate that I had the opportunity to experience the goodness of…read morehospice care through the capable, compassionate staff of Blossom Ridge in December 2020. During a time when so many families are involuntarily estranged by COVID-19 restrictions, I really grappled with the grim possibility that my wonderful mom, ravaged by cancer, would spend her final days alone in a hospital. I jumped at the chance to care for her at home when the oncologist uttered the phrase "palliative care," a phrase I dreaded as I had relented quietly to myself as the next logical step. Blossom Ridge facilitated everything, from transport to furnishing the bed, medications, and equipment. I can't emphasize enough how exceptional hospice nurses and home health aides are. As savvy a medical pro as my husband is, there were times he admitted some things were just above his punching weight, and the nurses never hesitated to provide guidance during those dark days. I was able to spend my mom's final moments by her side, and Blossom Ridge made that possible.

5 Stars for Cody (OT). i didn't think I needed OT but Cody…read moreshowed up always upbeat, caring & wanting to find ways to help. He quickly understood how easily my body reacts & was careful not to stir things up, while at the same time presenting ways to strengthen it. He has shown me, often in little ways, things to do to ease pain, that no one had told me about before...that have helped! He also suggested a home-help product I didn't think I needed (but turns out I do), that will help me shower more safely. I have been so impressed w/ everyone from Blossom Ridge. Today I wanted to focus on Cody as he's completed his part in my care. Thanks Cody!

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Blossom Ridge Home Health and Hospice
Blossom Ridge Home Health and Hospice
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Bristol Hospice - hospice - Updated October 2026

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