I booked my first solo trip overseas with the help of the team at Student Flights on Adelaide…read morestreet. I was after accommodation and flight times that would be safe for a woman travelling alone, and Jamaal (the store manager) was patient with me and understanding of my concerns. I could only drop by at late hours (past 5pm) after work, which was when Student Flights was also set to close, and Jamaal was willing to stay back past closing hours until everything was booked. I even caught him stepping out once for lunch and he stayed back even though I insisted he go grab something to eat! This place can get very packed at certain hours, particularly during lunch breaks, Friday nights, and weekends. So be sure to pop in early on a week day if you don't want to be waiting around, unless you like reading masses of travel brochures. But all up I've never had such great service from a travel agency before. I'm definitely going back for the next trip I book.

We booked travel, hotel and excursions with Rima at Student Travel in Brisbane. She was AMAZING!…read more She took the time to make sure we had exactly what we wanted for a trip to Port Douglas and asked us to come back to her for any feedback we had, which we did. Overall, we had a lovely experience in Port Douglas with only a few things that were, well, awful. She immediately looked into getting those items if not fixed, at least removed from their listings. She was incredible and we highly recommend her!

247 Adelaide st is closed a long time ago. Qantas continue…read moretheir shitty service, lack of accountability, and act more like a cheap insurance company trying to decline a claim. Attrocious customer service & accountability

I don't at all consider myself a pro when it comes to knowing about leather. I have, however,…read morehunted the perfect leather bag through the leather markets of Italy and can gage whether something is shonky or not. And as far as my novice eyes can tell, Hunt Leather in the CBD is definitely legit! With a huge amount of leather goods hailing from Colombia, Spain, Portugal, Italy and France, the owners of Hunt Leather have done a good job at sourcing some beautiful pieces. There are bags of all sizes, wallets, travel purses, laptop cases and so much more available here. I had a particular weakness for the Langchamp products. These beautiful items come with pretty hefty prices though. At an average of $1100 for an normal sized woman's handbag, don't say I didn't warn you. The service was reserved, one of those "peer over the top of your glasses at the customers" style experiences, but it wasn't awkward or unpleasant. In saying this it would have been nice to be asked if I needed any assistance. But if you need a bit of leather in your life and are finding it difficult to find something well made, pop into Hunt Leather, but prepare yourself for the credit card sting.

While these guys will get you low prices and are very knowledgeable don't expect them to make…read moreplanning your trip less stressful. Quite the opposite in fact. After booking a large trip with multiple flights and tours with them and waiting 2 weeks, I have had to chase them to get my tickets and the international student card I purchased. I had to call and send multiple emails before I received any kind of reply and when I did the reply did not contain my tickets. I then went into their store where I received my card and a print out of my itinerary and was told that they had copied down my email wrong and were sending the tickets to my correct address. A week later I have still not gotten this email. I am now due to fly out in 4 days and still do not have the e-copy of my tickets required for check in. I wish I had skipped going through this agency and just done it all myself. The money I saved has not been worth the added stress.

I didn't even have a chance to book with them. The level of service received was just unwelcoming…read more There are some many other agents meters from here save your time and check with the other agents. Flight Center and Peterpans just to name two that will be better all around. Service will get my money before saving an extra dollar or two. Don't waste your time here. I am forced to choose a star but I wish I could post with 0 stars.

I contacted the Visitors Centre hoping that they might assist me finding a Qantas office - an…read moreextremely kind lady - Bianca - spent a lot of time kindly trying to find flight information for me even though that is not what the Centre really does. She quite restored my faith in people after having had absolutely no help from anyone at Qantas!!

Helpfully placed in the centre of Queen st Mall is the Brisbane Visitor Information Centre…read more This place is good for tours and accommodation bookings, events and entertainment information, brochures and maps, or general tourist advice you need for the Brisbane and Greater Brisbane areas. If you can't find a place in the city or your phone has died, the lovely ladies at the Information Centre are well equipped to lend you hand. My only annoyance is that sometimes they are busy so you may have to wait for a couple of minutes. 4 stars for finding out where you need to go!

Ahhh Brisbane. What better way to enjoy this beautiful city in all of its sunshine-y glory than by…read morebicycle? Our thoughts exactly. So we contacted Brisbane Bicycle Tours and booked a 2-hour Brisbane river tour for our group of nine. The payment process was seamless, the communication was excellent, Steve and Fiona were flexible to our tight schedule, and everything was on track for an amazing day... until we checked the weather report. Rain. Lighting. Strong winds. What the heck, Brisbane! Steve gave me a call a few days before our ride and let me know they were willing to be very flexible on time and day based on the weather, but unfortunately our group's schedule was so tight, we only had this small window of riding opportunity. So we both did our respective rain dance and promised to play it by ear the day of. The morning of our tour my phone rang - Steve let me know that while they'd be happy to ride in the rain, he wanted us to have a great time, and riding along the river with the uninvited company of rain and lighting miiiiiiight not be everyone's cup of tea. And just like that, without any dramas at all, he refunded our entire amount. His exact words were: "we say on our website that we're not responsible for cancellations due to bad weather, but honestly, you're not responsible for the weather either!" His kindness and communication throughout the process blew me away. You know a business is doing something right when your expected service is ruined and you still leave having a 5-star experience. Now I'm just itching to come back and go on that ride!