I booked my first solo trip overseas with the help of the team at Student Flights on Adelaide…read morestreet. I was after accommodation and flight times that would be safe for a woman travelling alone, and Jamaal (the store manager) was patient with me and understanding of my concerns. I could only drop by at late hours (past 5pm) after work, which was when Student Flights was also set to close, and Jamaal was willing to stay back past closing hours until everything was booked. I even caught him stepping out once for lunch and he stayed back even though I insisted he go grab something to eat! This place can get very packed at certain hours, particularly during lunch breaks, Friday nights, and weekends. So be sure to pop in early on a week day if you don't want to be waiting around, unless you like reading masses of travel brochures. But all up I've never had such great service from a travel agency before. I'm definitely going back for the next trip I book.

We booked travel, hotel and excursions with Rima at Student Travel in Brisbane. She was AMAZING!…read more She took the time to make sure we had exactly what we wanted for a trip to Port Douglas and asked us to come back to her for any feedback we had, which we did. Overall, we had a lovely experience in Port Douglas with only a few things that were, well, awful. She immediately looked into getting those items if not fixed, at least removed from their listings. She was incredible and we highly recommend her!

247 Adelaide st is closed a long time ago. Qantas continue…read moretheir shitty service, lack of accountability, and act more like a cheap insurance company trying to decline a claim. Attrocious customer service & accountability

Amazing walking tour today with Bruce. He was so knowledgeable about the city's history and…read morearchitecture and was so personable. He also repeated important dates for us, so when our tour ended, we were able to retain this new info! We enjoyed a trip up the city hall belltower, a ferry ride, a nice coffee break all in between the 3 hours walking the beautiful city. Highly recommend! PS - had I known he wouldn't accept a cash tip we would have bought him coffee!

We spent a wonderful couple of hours exploring the city of Brisbane yesterday morning with Maggie…read more A small group of six which made it easy to hear all the information being given. We typically do a tour like this when we first land in a city to get a feel of the area and she did just that as well as learning some other fun facts you typically would not know just walking by a place. Highly recommend. It is a free service and the greeters do it out of their love for the city - you surely can't beat that. Thank you

While these guys will get you low prices and are very knowledgeable don't expect them to make…read moreplanning your trip less stressful. Quite the opposite in fact. After booking a large trip with multiple flights and tours with them and waiting 2 weeks, I have had to chase them to get my tickets and the international student card I purchased. I had to call and send multiple emails before I received any kind of reply and when I did the reply did not contain my tickets. I then went into their store where I received my card and a print out of my itinerary and was told that they had copied down my email wrong and were sending the tickets to my correct address. A week later I have still not gotten this email. I am now due to fly out in 4 days and still do not have the e-copy of my tickets required for check in. I wish I had skipped going through this agency and just done it all myself. The money I saved has not been worth the added stress.

I didn't even have a chance to book with them. The level of service received was just unwelcoming…read more There are some many other agents meters from here save your time and check with the other agents. Flight Center and Peterpans just to name two that will be better all around. Service will get my money before saving an extra dollar or two. Don't waste your time here. I am forced to choose a star but I wish I could post with 0 stars.

I contacted the Visitors Centre hoping that they might assist me finding a Qantas office - an…read moreextremely kind lady - Bianca - spent a lot of time kindly trying to find flight information for me even though that is not what the Centre really does. She quite restored my faith in people after having had absolutely no help from anyone at Qantas!!

Helpfully placed in the centre of Queen st Mall is the Brisbane Visitor Information Centre…read more This place is good for tours and accommodation bookings, events and entertainment information, brochures and maps, or general tourist advice you need for the Brisbane and Greater Brisbane areas. If you can't find a place in the city or your phone has died, the lovely ladies at the Information Centre are well equipped to lend you hand. My only annoyance is that sometimes they are busy so you may have to wait for a couple of minutes. 4 stars for finding out where you need to go!