I am a long ago established client that needed an update on wills. I had an initial meeting with an associate of Frances Bennett, who is my original attorney at the firm. The firm rescheduled the follow up meeting to sign the updated wills, and I responded that I would like to look at them before we even show up, to please email them. And over the next six months it was a constant either absolutely no response from the firm or an excuse of why they had to reschedule or why we hadn't heard from them. Eventually had to pick up my original documents and will have to take my business elsewhere and start from scratch because no other estate planning. attorney will just update. They have to structure the trust themselves, so it's going to cost me over twice as much as what it would at my original firm. Extremely disappointed! I would give zero stars if I could. read more