Purchased homeowners insurance through them. All was fine but then I get a letter from my…read moreinsurance company informing me that my coverage will be dropped at the renewal date. I call Dimmitt and they say they can't offer coverage through this insuror any more but that they would send me some new quotes when it gets closer to renewal. I don't hear from Dimmitt and don't hear from Dimmitt so I send them an e-mail and they respond "yes someone will be contacting you shortly to give you some new quotes". Never heard from them. Insurance policy expires in 3 days. Several issues. Dimmitt should have contacted me FIRST when they knew that they were being dropped by this insurance company. Second, when I asked for new quotes and options they REFUSED to give them to me telling me to wait. I waited and then followed up and they pushed me off again. Do you want to have to hound your insurance broker to do their job? Why were they fired by an insurance company from being able to offer their products? Red flags all around

I paid a year in full at the star of my new policy with Nationwide, at Dimmitt Insurance. A month…read moreafter my policy should have gone into effect, I get a letter from the Dept. of Motor Vehicles stating that my "driving privilege" is going to be revoked at the end of the month, because I have "no insurance". I called Dimmitt, who obviously dropped the ball, and failed to file the right paperwork with the DMV, and they say, "No problem, you're covered". I asked why I got the letter, and they cannot explain, but are telling me that "I" have to take pictures of my insurance card, and all my paperwork, and send it in to the DMV...I have to do it, not Dimmitt, the one's who dropped the ball. 50 years of driving, never has this happened. Someone at Dimmitt has me considering other Insurance providers.

We have been with Fairchild Addison for several years. Unfortunately, our policy rate kept…read moreincreasing dramatically every year. After several years we decided not to renew it. When we later on requested a quote for a different policy, we were turned down as a retaliation for dropping the other policy, which was significantly higher than what we were requesting now. Patricia didn't even bother to respond. We emailed a couple more times until she finally responded back, stating that they do not accept new policies at the moment. Sounded pretty odd, but It was not urgent for us at that time so we just asked her to contact us when they do accept new policies. Several months had passed and we didn't hear from her. I called the office and a different agent answered the call. I explained what we needed and she was very happy to assist with a new policy! I then mentioned that we were working with Patricia so the agent went to get her on the line. Patricia did not accept our call, instead, she sent the other agent back to the call and asked her to inform me that they do not take new policies. That was a lie from the very beginning and absolutely shameful! We had no claims and no payment issues. We had a policy for several years with them. She simply got very upset when we decided not to renew our old policy. This was extremely rude, dishonest and unprofessional. We are delighted that we took our business elsewhere. We just wish we never did any business with this company. They are dishonest and way more expensive than most insurance agents.

The staff is so helpful and nice. They help you in every way that they can. This place is awesome,…read moreI have been purchasing insurance from them for over 8+ years and never once have I had a problem.

Customer Satisfaction is Arlo Henderson and his staff what is all about…read more I experienced what an outstanding, professional, efficient, dedicated, and hard working agent is, Arlo and his staff took my personal issue seriously and made it priority on their list. They solved my issue super fast. My wife and I were very impressed with the help from them. Once again Thank you for everything you guys did for us. God Bless Arlo Henderson and all of his staff.

I am beyond satisfied with their service. Their customer service is outstanding! Arlo is very…read morecaring and so is the rest of the staff! Emily and Maria have both assisted me in several occasions and they are very efficient and handle things in a timely manner!

Everytime I have a question about insurance they always answer the phone they all are there to help…read morevery knowledgeable an a team that you can get to know because they are the same people everytime you call very fair rates been a customer for 10 years merry Christmas thank you guys for all your help

What a fantastic organization to do business with. It's been a sincere pleasure. Marty and Lisa are…read morewonderful people and I'm very pleased with all of our interactions. Thanks Again!!

I have been doing business with Turner Insurance for many years. I had started using them for our…read morebusiness insurance needs as well as auto and home. They offer excellent service and represent some great companies with competitive rates. Each year they offer to check my rate with the best rate and sometimes I'll call around myself and to see if I can get a better deal than what they come back with and sure enough they provide a better competitive rate. It's a pleasure working with this organization, Marty and Kristen. Thank you!

Elvi is quite the insurance agent, knowlegeable, empathetic, honest and cheerful...I have been…read moreseeking her assistance with home and auto policies for over 2 years and I couldnt be more satisfied with her service and care...I highly ecommend Elvi fir all your insurance needs...JP

Outstanding Service!! I couldn't be more satisfied with her…read moreservice. Elvira is very professional, knowledgeable and provides the highest level of efficient customer service. For your insurance needs contact Elvira Ruiz, I'm happy I did!!! The greatest agent EVER!! Thank you.

Best insurance agency in Florida. Brandi made our homeowners policy transition smooth and easy.read more

Being new to Florida by way of SF CA/bay area I really didn't know what to expect in my search for…read moreauto insurance but after almost exhausting my efforts I came across Seibert Insurance. Jennifer Hagemeyer and I connected - spoke at length and she addressed any questions and/or concerns I had in regards to being insured in Florida which helped in making it a fluid transition. I would highly recommend Seibert Insurance... and that you would engage Jennifer directly as I found her to be very knowledgeable about the product pipeline (auto, home, etc), genuinely attentive that's coupled w/ a great client/customer rapport.

My mother had both home and auto insurance with State Farm at A Kilbride Ins. When she passed, I…read morecalled and spoke to Jackie about her policies going forward. Jackie was able to help with both polices. Several times prior to the house and car being sold, I called the agency for information. Jackie was always friendly and helpful. Her advice was spot on. I highly recommend A. Kilbride and Jackie for your insurance needs.