This CarMax location has a great selection, I came to see the Porsche's. Great quality and…read morecompetitive pricing. Shonna was great help from the sales team! I surly would recommend!

I had an excellent experience with this Carmax on Atlantic Blvd!!…read moreMy sales person was Robert and he was awesome! I felt the whole process was probably the most transparent auto purchase I've ever had. I was able to check out several different cars and never felt pressured at all. It took me several visits and some browsing on the Carmax website. I found the car that checked all my boxes and it was close enough to Jax that shipping was free!! Once it arrived I test drove it, and again there was no pressure to buy. Robert was very knowledgeable and so patient with all my questions! I decided to purchase the 2020 Hyundai Santa Fe and ended up trading in my 2016 Kia Sorrento (wasn't planning on that but they gave me a fair value) There are no hidden fees, or any "bait & switch" like most dealers do! There is a dealer fee, but it's not a huge mark-up, considered the car meets their stringent standards and they are a business, so profit is not unreasonable. Overall the process was streamlined and straightforward. I didn't have any issues with my purchase, and I would definitely recommend checking them out if you're looking for a pre-owned vehicle. I think their customer service is very good! Everyone I interacted with were knowledgeable and helpful! I've had my car since February and I absolutely Love it! Thank you CarMax!

This is a great auto shop. Not a scammer filled auto shop like the rest of them these days. I…read morebrought my truck there for a rough repair and they worked through hard hours of troubleshooting to fix the problem. They were transparent and forthcoming with updates and problems that arose. Will return when I need to.

This place is amazing. Rucco is amazing auto body artist who knows his job. People are honest and…read moregood at what they do. You need to negotiate all details including additional services offered. The staff works hard and get the job done quick. Another shop estimated two weeks job that these guys did in 3 days.

Great service experience. Mini was very helpful and professional, and the service technician did an…read moreexcellent job diagnosing the issue. They clearly know how to work with extended warranties and helped get everything handled smoothly. They also provided a loaner car while the work was being done, which made things much easier. When I picked the car up everything was ready and running great, and they even took care of recharging the A/C so it's working perfectly now. Very happy with the service.

Always a great experience at Subaru of Jax! I…read morestopped recently for an oil change and tire rotation. Always friendly, always informative and I've not seen another dealership stand behind their product in the same way. Subarus are excellent vehicles, we love our Ascent, our son loves his Forester. I can only say that if a Subaru is on your radar, this is the dealership to purchase. The most positive experience I have had with a vehicle purchase this far. I highly recommend this dealership.

I have had my van serviced here for years. I recently had a check engine light come on and a…read moremessage about service shifter. Basically we could crank the van but not put it in gear. We googled and found it is possibly the CAN bus connector behind the glove box. We took the glove box out and all of a sudden the shifter was working, but the check engine light was still on (we don't know if it was a loose wire or what). So we drove it straight to the dealership to see we could get it scanned and into service. We were told by a service advisor that they are booking out a week for service. We agreed to book the first open time, but by the time of the appointment the check light went off and hadn't had anymore problems. We dropped it off anyway the Saturday before the Monday appt, just so they had first thing in the morning. I called before they closed and asked if a technician had looked at it or if they were able to get it to happen again. The service advisor then proceeded to tell me that yes I made an appt, but that was just to drop my vehicle off. It was going to be another 4 to 5 days before a technician would look at it because there are about 30 to 40 vehicles in que before mine. So when did making an appointment for service, start being an appointment to drop my vehicle off and hope it is looked at within the next week? If this is how this service center runs now, I will take my van to another dealership. I talked to the dealership I bought the van from and asked about their appointment process. They told me the appointment is with a service advisor and then sent to a service tech and most of the time it is looked at on the day of the appointment, especially if it's a morning appointment. They were shocked when I told them what the service advisor from the other dealership told me. They said that is not how it works at their dealership. So is it this service centers new way of doing things or is it the service advisor way of doing things. Note this is the first time with this service advisor because my regular own was not there.

My 2016 Jeep Compass has been doing fine then me and my husband started the car after we drove it a…read morecouple minutes after we turn it off then we try to crank it up and it wouldn't turn over. We ran our machine on it and told us what was wrong we relaced the fuel pump then the starter the spark plugs and the sensors in it and it still not crank called jeep told them I have warranty on the vehicle and everything and they want to tell me there's no recall for the crankshaft or camshaft sensor now my machine is telling me an electric issue that is cover under my warranty and jeep still told me I can get it tow but I will still have to pay out pocket for whatever is the issue when I have a warranty I have been out of a car for two weeks now replacing stuff spending money and car still not cranking.