ICARE Home is a gorgeous senior living space in Fairfax Virginia. Choosing a senior living…read morefacility is a big decision, but I wouldn't hesitate to trust Ashley and her team. Not only is she a professional with years of experience in the caretaking space, she is a beautiful human being that values family, community, service, and faith. The ICARE Home is a family and they will treat everyone who steps inside their doors as family. Aside from the staff, the property itself is beautiful, modern, clean, and spacious. They host open mic nights and other activities to engage residents and the local community. I also hear wonderful things about their in house chef! If you are considering a senior living space, check out ICARE.

From the owner: ICARE Homes in Fairfax, Virginia, where your family is our family. With over 30 years of experience…read morein senior care, we offer active assisted living in a warm, family-like environment. Our 8-bedroom senior living community provides personalized care tailored to each resident's needs, allowing them to age in place comfortably. Whether you need light supervision or a comprehensive care plan, we’re here to support you. Located just 5 minutes from Fairfax Hospital, ICARE Homes offers peace of mind for families, knowing their loved ones are cared for in a secure, nurturing environment. Join us and experience the ICARE difference.

Look no further for a residence for your loved one. Almost Home at Contact Information…read moreAddress: 8945 Little River Turnpike Fairfax, VA 22031 Phone: (703) 225-5466 is an extraordinary home where a small staff provide excellent nursing care. They tailor their care to the needs and desires of the resident and can manage fairly complex physical conditions. I am an RN who is familiar with facilities in the area, and having the same consistent, loving providers is invaluable. Great nurses and assistants, great physical, mental and spiritual attention.

Excellent care and the staff is very professional and accessible. I can't even imagine my mother…read morebeing cared for by anyone else at this time in her life. I can call and get her on the phone or FaceTime whenever she is ready to talk. Great location and the home feels like a HOME.

Everyone is nice and is professional. They have activities for the patients and are good about…read morechecking on them and seeing to their needs.

--- This place is…read morereally struggling with basic maintenance and cleanliness. There are water‑damaged floors, and the rooms are consistently dirty. Housekeeping doesn't clean under or behind furniture, and even dirt, dropped food sitting in the middle of the room aren't cleaned properly. The level of care they show in the rooms reflects the level of care residents--especially those who can't speak up for themselves--are receiving. Some residents have visible dandruff and grease because their hair isn't being washed regularly, dried crust around their eyes from not having their faces cleaned properly, ears full of wax, and noticeable odors on their hands. These are all signs that their hygiene needs are not being met.

I am reviewing the food options, which I think are plentiful. The dining room staff is wonderful…read more The servers are caring and sweet to the residents from what I've witnessed over the past 10 months. The food quality is on or above par with a low to mid-range restaurant. Portions are decent. Some specials are better than others. Seldom have I had to season my food and I've never seen my mom, a self-described salt-aholic, season her meals. They offer two daily specials for lunch and two for dinner along with an à la carte menu offering a wide variety of options. Including pictures of recent meals and a typical weekly menu that shows the specials. Also, don't sleep on the tiramisu, it's delicious!

Sporadic care for resident...unskilled caregivers...overall very mediocre.Husband laid in bed for…read morehours in a wet diaper.

My experience lines up with those who found caring and compassionate doctors and had an excellent…read moreexperience. I saw both Dr. Castro for an event follow-up with referrals for further testing and Dr Dunlow to discuss my horrible sleep patterns/referral for sleep study. I was very pleased with our visits and found them to be informative, comprehensive and beneficial. I have been elsewhere for the same issues in the past and have to report I am glad to have found NCF. In-lab sleep studies are no walk in the park, however my Sleep Tech, Orlando was wonderful in getting me through it by making sure I was a comfortable as possible. He is definitely an asset to the practice. I look forward to my next appointment with Dr. Dunlow to review the results. On the the forms issue, I will admit to having filling out the same forms more than once. That issue bears some retooling.

AT Part 2... I was…read morethen told the next available appointment would again be 4-5 months away, meaning I would end up waiting almost a full year just to be seen as a new patient. I reluctantly agreed to reschedule because I had already waited so long. But then the receptionist informed me that I now owed a $150 cancellation fee and that the appointment could not be rescheduled until I resolved the outstanding balance and spoke with a supervisor. The amount of time I spent on the phone trying to reach someone is a completely separate issue. Every time I called, it took hours just to speak with anyone. I was honestly shocked. Nothing I explained seemed to matter - not the positive COVID diagnosis, not the voicemail records, not the fact that I attempted to cancel in advance, and not the fact that I was never informed about this fee when I specifically asked about it during scheduling. The matter was then sent to the billing department, where I spoke multiple times with Cintzia, the billing manager. She was extremely rude, dismissive, and completely unwilling to consider any explanation or evidence. Honestly, people with that kind of attitude should not be working in positions that involve dealing with customers. Her attitude was essentially: "I see the numbers in the system, and you need to pay." It felt like nothing outside of their internal notes mattered, regardless of what actually happened. It did not matter that I was not even an established patient yet, that I had waited almost 5 months already. According to her, this was simply "office policy." What bothered me most was the complete lack of professionalism, empathy, accountability, and common sense with "Cintzia". It felt very clear that the office staff and billing department simply protected each other regardless of what actually happened. From my experience, even if there is a mistake or misinformation from the front desk, they will deny responsibility, deny receiving calls or voicemails, and continue pursuing the charge anyway. The balance also remained on my account for years without meaningful communication. "Customer service?" Honestly, there was none. During one of my last conversations with Cintzia, I was told that they do not use corporate email for customer care resolutions and that any dispute would need to be handled through physical letters. After 13 years living in the United States, I have never experienced anything this disorganized, unprofessional, and hostile from a medical office. Ironically, after this happened, I started reading the online reviews for this center - and suddenly my experience made perfect sense. And thank God I'm not their patient. I ended up finding an amazing neurology center with wonderful doctors instead. If you have a chance to make an appointment somewhere else, do it. Otherwise, there is a very high chance you may end up trapped in the same endless loop with the "final boss," Cintzia, without any real resolution.

I toured Kensington at Falls Church recently as I was looking to move my 93-year-old mother from an…read moreassisted living facility in Florida to a location closer to me in Northern Virginia. Kensington was quite impressive! Upon entering I was welcomed by the friendly staff and an elegant but comfortable atmosphere. Fern, the Director of Community Relations, gave me an engaging tour and even let me enter two of the apartments and speak with a resident and her daughter who was visiting. I appreciated how much time Fern spent with me and how informative she was. The environment at Kensington felt home-like, well-kept, and it was safely designed for residents with mobility issues to feel at home while ensuring support was available if needed. It was clear that the staff were caring and attentive, with an emphasis on engaging residents in activities. One of the residents told me how much she enjoyed the services - she loved the fact that she no longer had to worry about cleaning, cooking, doing laundry, and all the chores she had to do when she lived in her own home. I walked through the dining area and saw happy residents engaged in meals and chatting. Another highlight was the excellent food offered by a top-notch chef where residents could pick one of two displayed meals or order from a menu if they preferred. I liked Kensington's model for ongoing personalized evaluation and care. Unlike several of the other assisted living arrangements I had looked at for my mother, Kensington had the ability to support her over the long term. This is because they are licensed as an enhanced assisted living residence and can offer a higher level of care. At this time, I plan to delay moving my mother here, but if I feel she requires increased care and more in-person attention, I will be recontacting Kensington to see if they will evaluate her for assisted living and possibly memory care.

Lovely Mother's Day Tea at the Kensington. We are blessed that our mom found this new next phase…read moreof life family. Daily live music, families welcome to meals and lots of special events! The staff truly cares

Very Disappointed With Our Experience…read more Our experience with Re:Cognition Health was extremely disappointing, especially during what was one of the most frightening and stressful times of our lives. My husband was initially evaluated and diagnosed with Alzheimer's through this facility. As a spouse and caregiver, I was looking for compassionate, thorough care and guidance for a very serious disease. Unfortunately, that was not what I felt we received. After my husband's diagnosis, I felt there was a strong emphasis on getting him started on expensive infusions that were presented as costing approximately $54,000 a year. The experience felt less like we were discussing a serious and devastating medical diagnosis and more like we were choosing options on a vehicle. Something about the process simply did not feel right to me. One of the times we had a scheduled appointment, they literally had called just before we were getting in the car to cancel our appointment. I trusted my instincts and did additional research. We ultimately found another memory-care team in Dallas that I feel is much better suited to my husband's needs. Our new doctor has since explained that, because of how advanced his Alzheimer's is, the infusions that had been recommended to us were unlikely to provide meaningful benefit at this stage. I am extremely thankful that I did not move forward before getting another opinion. Another major concern was obtaining my husband's medical records. I am his legally appointed medical and financial POA, and I provided the appropriate court documentation. Even knowing that my husband had an Alzheimer's diagnosis and was unable to understand or complete simple paperwork on his own, I was repeatedly asked for documentation and had an extremely difficult time getting his records released. I had to go back and forth with the office multiple times, it was an all day event to even get them to hand over his medical records and I still have not received everything that should have been provided to his new medical team. And they would not release his medical records to the new Drs. During an already overwhelming and emotional time for our family, I expected understanding and compassion. Instead, I felt frustrated, dismissed and unsupported. I also did not feel there was much in the way of meaningful support for either the patient or the caregiver beyond discussing medications and infusions. Alzheimer's is an incredibly difficult disease, and families need a medical team that understands the emotional, practical and medical challenges that come with this diagnosis. I am grateful that I listened to my gut and sought a second opinion before putting my husband through additional testing and treatment. I would strongly encourage other families facing an Alzheimer's diagnosis to do their research, ask questions and get a second opinion before making major treatment decisions. For us, this was not the level of compassionate, comprehensive care we were looking for. If I could give zero stars, I would.

I have a bad experience at the Houston Clinic of Re: Cognition Health. The manager of that clinic…read moreis unethical and unprofessional. On my appointment day, the only staff member present is a clinical research coordinator (CRC). My total appointment time there lasted 3.5 hours, abnormally long! The CRC first wanted to take my blood sample from my left arm. She failed. After 45 minutes, she came back and tried on my right arm. She failed again. It turned out that, based on her LinkedIn profile, this CRC was hired less than two months ago and had no prior blood-drawing experience. I cannot understand why the office manager placed her as the sole operator of the clinic and allowed her to perform an invasive procedure. This was an inappropriate and irresponsible use of an inexperienced employee, and we, as patients, suffered the consequences. Besides, the Glassdoor review on Re:Cognition Health's US locations (https://www.glassdoor.com/Overview/Working-at-Re-Cognition-Health-EI_IE1886993.11,30.htm) is 2.7, substantially below the average. Here is my conclusion: there are unhappy employees in this company, and we as patients should stay away from it.

After consulting with our family physician we determined that we were looking for help for my…read moremother because she needed assistance dealing with her daily needs. After hiring a consultant who was familiar with many of the options available to us in the Northern Virginia area they compiled a list. After reviewing the list, we started at the very top. Tysons Woods was at the top of the list. We called and scheduled a tour of your location on Central Avenue. Upon entering the location, all of your employees we encountered were very friendly and knowledgeable of the potential needs my wife may require after a brief history was shared. One tip we were given by our consultant was to be aware of any smells when we visited the home. Smells of uncleanliness or cleaning products used to cover bad smells were a warning sign. To our pleasant surprise, we did not find any objectionable smells, no smells of cleaning products, just the smell of fresh cooking food on the stove preparing for lunch. The home looked impeccably clean and neat. When meeting some of the other residents, they looked just as neat. They were clean, dressed in clean clothes, and enjoying their day in the living room. They were cooking lunch and the place smelled wonderful. No boxes or frozen meals here, just good home cooking. We decided to place her in your care and we are very happy with our decision. She was very well cared for. She was always dressed in clean clothes, her undergarments were clean and dry. She really enjoyed the food at your place. We never questioned her safety while at your facility. We rested well knowing that you all were taking care of her. You would be doing a disservice to your loved one if you did not go and check out Tysons Woods as a possibility.

Our mom was at the Electric Ave facility…read more We choose Tyson Woods after being told out Mom needed to be placed in a nursing home where she could be watched more closely than her present assisted living. We love this facility. It is an assisted living in a "home" setting with a total of 8 residence. It was a very clean family atmosphere. Our mom was closely watched over and cared for by the most professional ,dedicated and loving staff. We are very grateful for the loving care given to our Mom. Thank you to all the staff for your dedication!