Felt really fortunate to get my mom into skilled nursing here. Staff were great and the focus on…read morephysical therapy and occupational therapy really made a huge difference getting mom back home, and keeping her there, compared to other times she'd been discharged from the hospital.

Their physical therapy department is awesome. Many therapists available to help us work out without…read morehurting ourselves. Very upbeat and positive. The nurses and medical technicians are attentive. Even the night crew are positive and helpful. Been here 3 weeks and almost ready to go home.

Beautiful place with very friendly staff. The meals are wonderful. Really enjoying water aerobics…read moreand the other exercise classes.

I lost my mother from Alzheimers after being neglected and abused by this facility and their long…read moreterm care group, Incare. my dad continued to live in his home there independently after my mother passed. Prices kept going up while food and other services got increasingly worse. No one came to fix things wrong at his home including flooding in the house every time it rained. We lost my dad in Jan. of 26 due to illness. After being at St. Francis, Covenant told us they would take my dad for rehab. They even sent me a confirmation and room number. The next day they backed out because a higher up told the social worker they didn't like my dad and voided it all. This was done to my dad as a member of their "community" out of spite. Since there were no other options for rehab, we lost him a few weeks later. Please find another facility for your loved one or yourself, don't be fooled by how this place looks on the outside.

In a word it was "horrible". Severely understaffed. The physical therapy staff may be good; but…read morethe care on the floor was terrible. Meds were not available on site and had to shipped in from OK City. Meds were no given on time. They say they have a wound team, but they don't this is contracted service that is not available except on certain days. I had to change would bandages for my wife from supplies I brought from home. I finally had to remove her from this facility and take her somewhere else.

Did not get PT each day. Was not one bit better after 20 days. Dropped me twice…read more Call button out of reach. Their system Did not respond to a phone call. Had I needed someone, calling 911 was my only response. Food was good.

If I wanted a loved one to die I would leave them here for a few days…read more The only care that helped was when they put her in an ambulance back to Hillcrest. Leaving saved her life.

If you have a loved one that's at the end of their life and you want to call and check on them…read morebecause you can't be there then don't waist your time because this place will rarely if ever answer the phone. You can try and try and try but nope they won't answer. How professional could a place be if they don't even answer the phone?

Can I give this hell hole a negative stars because I would…read more I have zero clue how this nursing home is even able to operate and meet minimum state guidelines. Please do your loved one a favor & do NOT place them here for long term care or skilled rehabilitation. Pleased look at the states complaints & numerous violations for TNC. It speaks for itself. They have also settled numerous lawsuits for negligence. I have a laundry list of issues with them so buckle up. My mother was living here for 2 months until I could find her a new location. I literally cried tears of joy when she left.

First,very snotty med nurse named Nichole told me she had no time to mess with me to hurry up and…read moretake my meds A night aide told me when I asked for help with the bedpan that just put me on it to pee why again? My husband came everyday and on two occasions when he used my bathroom someone had dumped feces in the sink from a bedpan. It gets better than what I just said. We are contacting the company and lodge our concerns

We had a very disappointing experience with Montereau during an already stressful time…read more On March 23, 2026, my father was scheduled for transfer after being accepted for admission. Based on that commitment, we gave up a confirmed spot at another facility. At the last minute, we were informed that Montereau could no longer accept him because they chose to prioritize an internal patient. This left us scrambling with no placement and created unnecessary stress and risk for our family member. I understand that capacity and priorities can change, but once a patient is accepted and a transfer is scheduled, families rely on that commitment to make critical care decisions. I would strongly encourage better communication and more responsible admission practices to avoid putting other families in this situation. This experience raises serious concerns about reliability and how external patients are prioritized versus internal ones.

I had my father in Montereau last year for skilled nursing. He couldn't lift his arms and had…read morecellulitis bad in his hands and wrists. They knew this and would put his food tray up to him in his bed and pick it up hours later not even touched. He needed assistance to eat. I made them post large notes all over his room that he needs help. They stopped doing his therapy and he stayed in bed all day unless I was up there. One day I went to visit him and I heard him yelling "I need water!" over and over, he was so thirsty. He couldn't drink on his own either and they didn't care to help him. I was livid and met with the nursing director, she was like a stale loaf of bread, no apologies nothing changed. I had him moved to PAM but he had gone downhill so fast at Montereau that he passed away at PAM. We lost him last November. Sadly this all started from a fall and hip surgery otherwise he was a healthy 89

Called Gracewood to check on my brother in March '23 ( on the weekend ) and was told he had taken a…read moreturn for the worst and they sent him to a hospital, probably St John's or St Francis. Never returned. Been looking but can't find him. Last week Jun '23 ) my sister called and was told he went into the hospital and passed away in Oct. Won't tell her what hospital. Told her they never heard of me, but twice in the last couple of years I've sent the Tulsa police to check. Once because they would never answer their phone. So, they did a welfare check. Aren't they suppose to keep records of this kind ???? Today my sister was told " he wasn't in their care anymore ,so how would they know anything about him ? " So what Hospital did they send him to ?????? That's a pic of my brother if anyone has seen him ......

This place is AWFUL!!!! I am a caregiver for an ALS patient and they have absolutely no experience…read morein dealing with this disease. They don't listen to the residents or instructions given based on care needed. The DON seems very distant and seems to just be irritated with dealing with the issue. The aids didn't take the time to help her instead they man-handled her which could have severely injured her!!! They don't answer the phones or call lights and the aids yell back at the residents that they "will be there when they can"....Never recommend this place to any one!!!!!

My family was so pleased and thankful with the staff who cared for my mom and the communication…read morewith staff and support. Having this piece was a huge part of her successful recovery.

Lots of staff turnover due to lack of administrative management. The regular staff are caring and…read moretry their best. Often they have to bring in agency people, who don't care about giving my parent a bath or other needs. We are moving our loved one out.

Run far away and don't send your loved ones here! I wouldn't recommend this place to my worst…read moreenemy. The staff is incompetent, lazy, and NEGLECTFUL to their patients. Communicating with anyone there is an absolute nightmare. No one knows what's going on and one knows how to do their job. This goes for the director and Brynlee the 'social worker' as well. The staff will leave their patients to lay in their own mess for hours before cleaning it up. They are very dismissive of their patients needs and concerns. It's a disgusting and vile place to be. I can't imagine how bad it is for people there who don't have any family to advocate for them and speak up. The place is ran like a circus and they treat their patients in the skilled nursing area like dirt.

Please do not walk away from this facility. RUN. Please do not leave your loved one alone in this…read moreplace. My father begged me not to leave him alone with them. They just forget about you don't feed you. Don't do anything that they say they will do. They just want you in the door to collect on insurance. Nurses lie to your face. Administration will always back the employees even if they are wrong. They are playing games with your loved ones lives. I am open to criticism on this if anyone thinks I am not telling the truth, you are welcome to reach out.