Delmar Creve Coeur has been sold and transitioned to a to the new company…read morecompany.I believe Delmar sold it because it an old building. They are very short staffed and have to rely on people to come in from agencys.Several times my family member got skipped over for meals ,didnt take them to the dining room or bring food tho the room. Food is sub par at best. There are days where it looks decent but most days its pathetic. This may be petty but I think everyone deserves the little things like butter for a roll or sugar for cereal.But again they are short handed. My family member is there now and we are looking for a new place

Smells of urine when you walk in the door. I wouldn't let my dog sleep there. It's nothing but a…read moreparking place for people who were kicked out of the hospital. Double rooms with one patient sleeping N-S and the other E-W. with a thin sheet between them. Some patients have been there over a year. I spent three hours there and left because of the poor conditions.

I've only heard wonderful stories about this home. This is where I'd like to live out my elderly…read moreyears, if I'm blessed to live that long.

I would give six stars if I could. We were very anxious about having to put our 90 year old mother…read moreinto assisted living. Between other family members I have probably been to at least two dozen area senior care centers (from alright to not acceptable). None of them come close to the care our mother has received here. I called many other facilities that had a continuum of care and they all said that our mother would be skilled nursing (because she requires help transferring and dressing) which would be $6,000+ per month for a shared one room. St. Agnes said they thought they could get her to improve and be more independent and they were right. Here she has her own studio apartment. They are genuinely concerned about all aspects (physical, mental and spiritual) of our mother's wellbeing. She has been here only a month and we have already seen a physical and mental improvement in her. The nuns are very compassionate and coordinate every aspect of her care.

I've been working with the admissions team at Crystal Oaks in preparation for my fathers eventual…read moremove to assisted living. They have been most helpful, thoughtful and informative over the phone. Today I took my father in for a meet and greet. The admissions team (Cindi and Michelle) were absolutely wonderful! My father (who has been very opposed to the idea of leaving his home) was overwhelmed by their warmth and hospitality. They gave us a full tour of both the assisted living and skilled nursing care. We met Daniel, supervisor of care in the assisted living wing along the way (and many other staff) who was a great guy and good for the residents. These people really care and it shows!

My mother has been at Garden View for a little over a year. The staff and amenities at Garden View…read moreare topnotch. Everyone is kind and considerate and truly care about the residents. There is plenty to do and always plenty to eat!

We would like to extend our heartfelt gratitude to the compassionate staff at Garden View Care…read moreCenter at Dougherty Ferry for the extraordinary care and love they showed our mother. Their kindness, patience, and dedication went far beyond their duties, bringing comfort, dignity, and warmth to her each day. It was clear in the way they spoke to her, cared for her, and supported our family that they truly loved her. We will always be deeply thankful for the tenderness and respect they gave her in her final chapter. The McElroy Family

My Dad lived at DGS for not quite three years. Our experience has been a good one. We like how…read moreclean and well maintained the building is. Not smelly. The aids and nursing staff were usually very upbeat and pleasant. Everyone can have a bad day now and then and no place is perfect, but by and far everyone did their job and I never had to go far to find someone if I had a question or if Dad needed something. He liked the food and the activities they offer are awesome. Dad enjoyed the music events they have twice a week. Pathways hospice is superb! Dad was on hospice two different times before he passed and they all went the extra mile for him. They kept me informed at all times. My mom lives next door at Garden Villas and I have nothing but positive things to say about the staff and facilities there, as well. I am glad our elder care attorney recommended Delmar Gardens.

My grandma spent the last few months of her life at Delmar Gardens, and our family will always be…read moregrateful for the people who cared for her there. This was such an incredibly difficult season for our family, but so many of the nurses, aides, therapists, and staff treated my grandma with patience, kindness, and dignity. She had dementia and could definitely be stubborn and sassy, but they learned her personality, her likes and dislikes, and how to make her feel comfortable and safe. They laughed with her, talked with her, cared for her, and treated her like a person rather than just another patient. Our family was there constantly, especially toward the end of her life, and we were able to see firsthand how much compassion many of the staff had for her. They celebrated her 82nd birthday with us, helped make her days a little brighter, and showed our family kindness during some of the hardest moments we have ever experienced. Delmar Gardens became more than just the place my grandma stayed. It became the place where we spent so much of our final time with her, made memories with her, loved on her, and eventually said goodbye to her. Losing her has been absolutely heartbreaking, but I will forever be thankful for the people who helped care for her along the way. Thank you to everyone who loved on our grandma, put up with her sass, made her smile, kept her comfortable, and treated our family with compassion. Those things may have seemed small in the moment, but they meant more to us than you will ever know.

Used this facility for my father when his Alzheimer's started to progress. They have 3 units based…read moreon their needs. Level 1 I would rate 4.5 stars. My father was still high functioning. He participated in a lot of the activities. Level 2 I would give 3.9 stars. When my father was moved to this unit I realized they don't have enough staff to keep the residents engaged. It's at this level that each resident needs more care but there isn't enough staff to deliver that care. This unit is locked so residents don't wander the facility. Level 3 is downstairs and is a little chaotic. I give this unit 3.1 stars. Not enough care for the needs of every resident exists in this unit too. When you take the tour I recommend spending 15 minutes within each unit so you get the feel for the level of care each resident receives. I do like the level of security they have in place and how clean they keep every room.

From the owner: Open for over 20 years and located in Creve Coeur, Parc Provence offers a full continuum of memory…read morecare from assisted living to skilled nursing, plus the finest area's finest physical, occupational, and speech therapy. Our dynamic approach to "Person-Centered Care" enables each resident to retain dignity, self-respect, and a sense of well-being. With five levels of care provided in a household setting, 60+ daily activities, and cutting-edge senior care for all stages of dementia, the Parc Provence village lifestyle creates a safe and supportive environment benefiting both residents and their families.

I would highly recommend staying far away from this facility. My 87-year old mother lived there for…read morethe past year, until July when she fell in her bathroom and broke her hip. She fell at 2am on a Sunday. The facility is supposed to check on their residents by 9 am. No one checked on my mother that day at all. Infuriating. I talk with mother usually every Sunday so when I didn't hear back from her by Monday morning, I called Crestview to do a wellness check. Tori said she went to check on mom and said that mom was just tired but okay. So it took me calling to get them to check on her. Turns out that later in the day, another gal named Lisa, found my mom at 3pm still lying on the bathroom floor, in pain. She called 911 and my mom was taken to the hospital - after lying on the floor for 37 hours. So much for good care. We found a new place for mom and when I went to clean our mom's apt at Crestview last week, the director Christina asked to speak to me. She denied that we had left her any voice messages and said she didn't receive any - from myself, my aunt and also mom's social worker. Christina insisted we give a written 30-day notice and that mom has to pay for September rent despite her move being involuntary, as she can no longer live independently. I asked Christina if there was any way we could reach an agreement since we are not a litigious family, but she was unwilling to budge at all. OH, P.S. The State of Missouri is now investigating them for the elder abuse.

Wonderful place! Bright and cheery. Very pleasant activities, including exercise class. My mom has…read morebeen here for three and a half years. Great staff and housekeepers and maintenance. We have used a few services that you pay for such as Senior Helpers when she had a wound that needed daily tending and that was very helpful and reassuring. Also the on-site salon for haircuts and pedicures is convenient. One huge downside to caution about is that meals are not served at all on Sunday nights. This has been burdensome for our family and other residents have grumbled about this repeatedly. They get used to not cooking and then there is no meal and families are not always able to help. So then it's cold leftovers or PBJ. But that is the only down side, other than that, it's a wonderful place and we would recommend it!

My mother has been a skilled nursing resident for over two years at Mari DV. Previously she had…read morebeen bounced to many other rehab and skilled facilities in between hospitals. The staff at Mari got my mom to a stable and calm place instead of chaos and hospitalizations every few months like she had with other places. Her primary Dr also visited (this was a huge plus for us), and she has been treated by Dr. Sky (psych) and Dr. Night (wound care). At previous places Phych meds were added to fix behaviors and that caused chaos and more hospitalizations. It's very hard to know the best place to trust for your loved one. No place is perfect. Our family has been happy with the service and level of care, plus the activities, ease of using their private dining rooms for our family's visits, and the grand celebrations they host for residents and families during holidays. I never thought I would be reviewing nursing homes, or giving 5 stars, but their staff had earned it. Other facilities she has been at (that I did not/will not review) Quarters of Des Peres, Delmar West on 40, West Chester House, Mason Point/Lutheran senior services. The only downside is they do not have Medicaid beds at Mari.

We put my mother in the memory care unit because Mari De Villa was supposed to be wonderful. We…read morefound the opposite to be true. They claim to check on them every 2 hours, not true. Trying to find someone at the nursing station was next to impossible and when we would find someone it would take 15 -20 minutes for them to come. My mom had a horrific bruised face from a fall, no one could tell me what happened. It was so bad hospice sent people out more frequently because they felt she was no getting sufficient care. I voiced my displeasure, but it fell on deaf ears. I removed mom from there and brought her home.

Don't send anyone you love or care about to St. John's Mercy Skilled Nursing Center…read more They should remove the word 'skilled' from their name. The care received was atrocious, practically non-existent.

My Aunt Nancy lost her husband, Bill Adams, in January of 2014. She is 70 years old and suffers…read morefrom parkinsonism. Finding a place for her, where she would receive adequate medical care and comfortable surroundings, was very important. She started out in the Rehab Center, then decided to remain there as a resident. Since January (now June), I've visited her dozens of times and spent many hours there. Mount Carmel is the most wonderful, comfortable and friendly place, I've ever visited. Most of all, it is a Spiritual place... I cannot emphasize this aspect, enough. Once, when I was there at dinner time, I accompanied Nancy to the dining room. There are round tables with room for about six people to sit, so no one is left alone. After the waitresses had brought each person whatever they wished to drink, they served the meals. Then, the most extraordinary thing happened... A man stood up and called the attention of the entire room, then said Grace (a prayer of thanks, for our food). I was standing near Nancy's table and naturally, I bowed my head. I experienced a closeness with Jesus, unlike I've ever had. I felt His Presence, just as if he were standing in the center of the room. This is unlike the commercial, hospitals, where she was before. It's a true community, with many interesting people and beautiful amenities, e.g., the Bird Room, the fireplace area and other things I just saw online, which I haven't explored yet. I am so thankful to God, for providing my aunt this type of place, especially after all she's been through. Now, God willing, her health will improve enough that she'll be able to begin a whole new chapter in her life. PS Just visiting has affected me Spiritually, so perhaps I'll begin a whole new chapter in my life, as well. One would never guess that visiting a nursing home would be a joyful experience, but I actually look forward to my visits and enjoy being there! Sincerely and gratefully, Michael R. Sanders

Our NIGHTMARE started the first morning, my mom called me crying at 11:20am and said nobody got her…read moreout of bed yet, no meds, no breakfast. So of course i was so upset, ready to come up there and get her up myself. I called and talked to the front desk. Eventually, she did get out of bed maybe an hour later. When we inquired about the reason she was still in bed at 11:20am, we were told, We didn't know her preference."!We heard this statement many times during her stay. She was left in bed many times throughout her stay there and they always had the same excuse. Seemed aggravated we would even be concerned about it. There was not one week there wasn't an issue. From, CNA's being verbally abusive to CMT'and nurse's not giving her medication, nebulizer treatments and insulin, her not being checked on regularly during the night. Not receiving her dinner, to which we were told she received it and it came back untouched. No accountability at all, and i mean NONE. Every-time we would ask, Beth the director of nursing would say, "We have to educate staff." EVERY TIME. She was not given her textured altered (pureed) diet. I was so worried she would choke. They did not care AT ALL. Mauri, the day nurse supervisor never had a moment to address anything and always called my mom by a wrong name. She was mean to our mom, even other CNA's told me she (Mauri) "couldn't care less about your mom." So many incidents. She had scratch marks on her one time, and again we got"we will educate the staff." One time she hit her head on the headboard of the bed because a CNA threw her legs into the bed and no one let us know nor seemed to care. They seemed more aggravated that we were upset about it. We eventually installed cameras in her room, and that did help. We still had incidents though, and not minor ones. She had a CNA yell and pointed in her face, and yelled at her and told her to "eat your food and drink your drink" then walked out with my mom crying help me help me, again, we heard, "we will educate the staff." And also, the director of nursing, Beth went in further to tell us "she was not working with your mom that day, just helping out passing out trays and didn't know her". What!?'! So that makes it ok? The executive director, Michael, tried, i will have to say. I am sure i was a thorn in his side because I was in his office at least once or twice a week. He tried to rectify the problem.He would listen and generally seemed concerned. The problem was his directors didn't help him solve anything. The social worker had an attitude most of the time and was terrible at follow through. By the time my mom received her communication cards, she could no longer use them. I felt like i was always needing to fight just for adequate care for our mom. My mom had some fantastic staff, particularly, Dana, a nurse who worked in the rehab section but subbed on the nursing floor, was exceptionally great, and Lucy one of the overnight CNA's was good and my mom liked her. She had others that were good also, Victoria was another great CNA. It was my mom's home. She passed on June 13th, 2025. I did a lot of the CNA work (not just during her last days but the whole time she lived there)., when hospice came in, it did help, although when they were not there, I did the CNA's job most of the time. I needed to, otherwise she wouldn't have had the care. I rotated her, wiped her bottom, changed her, fed her, all things the CNA's are paid to do, but i needed her last days to be good. There were times i would go try to find someone to help me change her or rotate her, but to no avail, so i did it myself. The whole experience was horrendous. They were always saying to us they needed to educate staff, so hospice said they would be happy to inservice staff about ALS. They never took hospice up on that offer nor would they listen to the family when we tried to explain her needs. We appreciated the executive director coming to her room on what would be her last day, and ask how things were going and made sure we had snacks and drinks. But no one and i mean no one from administration ever offered their condolences, through any means, email, card, text, etc. No one. My mom paid $350 a day (private pay) to live there. Not one person from administration ever has contacted our family and said sorry for your loss. What does that say? Their were CNA's that offered their condolences and one nurse actually came to the wake. She became like family to us and we were so appreciative of her care for my mom and that she took the time to come to her wake. We didn't expect administration to come to anything, but we did expect at least a quick email"sorry for your loss." Please please don't make the same mistake our family did. Really reconsider if you want to place your loved one in this facility. You will have some good days but mostly horrible days that you will worry constantly if your loved one is safe or not. -The Kuhlengel Family