1. BrightStar Care

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Crystal Lake, IL

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BrightStar Care

3.1 (14 reviews)
Open • Open 24 hours

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6 years ago

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4 years ago

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6 years ago

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6 years ago

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5 years ago

Good luck, they seem really understanding at first. The rest of the journey is a complete joke.

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7 years ago

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Karen P.

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7 years ago

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Karen P.

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7 years ago

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Karen P.

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7 years ago

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9 years ago

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8 years ago

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Karen P.

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10 years ago

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10 years ago

Care provided by Bright Star is great. They respond quickly when issues arrive. We recommend highly.

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11 years ago

Terrible, Terrible customer service from this company. I strongly advise to stay away from them. I was treated horribly.

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Weightloss Transformation In-Home Personal Training  - Warming up on your treadmill Ed.  We took that incline all the way up to 15 degrees.

Weightloss Transformation In-Home Personal Training

4.2(5 reviews)
2.2 mi

OUT OF BUSINESS ??? Tried calling, emailing, and filling out 'contact me' forms on their website…read morewith no response. They are either out of business (or do not know how to run one).

We are in our sixties, and both of us have battled with obesity for decades…read more Having three beautiful daughters, and four amazing grandsons, we decided to do something about our weight and general health. We found Patrick and his team at Weightloss Transformation on Thumbtack, and it was so easy to schedule a free session and assessment in our home. Knowing that our trainer Lauren would show up twice a week, and would check up on our nutrition and exercise on the web site "My Fitness Pal" has motivated us to behave. We quickly eliminated harmful foods, and replaced them with lots of green vegetables, and low-fat, high protein meals. Not only have we improved our diets, and started a regular exercise program; it is all done from and in the comfort of our home. Both of us have a joint session for the price of one. With our Trainer Lauren's expertise, she has developed an exercise plan that addresses our age, and other limitations. The Great news is we are losing weight, reduced body fat, lost inches from our chests, waists, hips and thighs. We both feel stronger and have more energy to interact with our children and grandchildren. Even though she pushes us to increase our capacity to handle an ever-growing workload in our sessions; we really look forward to her visits. Weightloss Transformations is a great Workout and Nutrition plan that WORKS! We highly recommend Patrick and his team of Trainers!

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Weightloss Transformation In-Home Personal Training
Weightloss Transformation In-Home Personal Training
Weightloss Transformation In-Home Personal Training  - TRX and Pull up bar.  The options are limitless for this In-home set up.

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TRX and Pull up bar. The options are limitless for this In-home set up.

Complete Family Wellness

Complete Family Wellness

4.4(7 reviews)
2.7 mi

Complete Family Wellness has changed my life! After seeing 9 doctors and specialists within 12…read moremonths, I was ready to give up on the idea that there were any medical professionals left who would care to help me, let alone just listen to me before making medical decisions. Prior to my first appointment, I made the decision that Complete Family Wellness would be my last attempt at finding a medical professional to help me. The owner, and my provider Helen Muchow FNP-BC, FPA, APRN, MSN, changed my quality of life from 5% to 80% in my FIRST visit. We are currently working on the other 20% (mostly due to medical insurance roadblocks). Helen was not only professional, but actually LISTENED to every word I was saying, then took that information and developed a care plan WITH me, instead of just telling me what to do and sending me on my way with a prescription. I've been seeing Helen for over a year now, and her quality of care has not changed, even as she has taken over her staff's caseload as she is on maternity leave. I was a medical provider myself, so I understand the back-end (billing, insurance, etc). She does not rush through my appointment, like every other doctor/specialist I've seen, just to be able to see more patients in a day= more $$= $$ above "doing no harm." Most insurance companies will pay a higher rate for the first 15 minutes of an appointment, and a lower rate is paid for any time over 15 minutes. Helen takes the time to get her job done- above and beyond! Complete Family Wellness also has an on-site lab, so most standard blood work, and other labs can be done right away, during your appointment. Did I mention? Complete Family Wellness also has MOBILE services! They will come to you, in the comfort of your own home. Additionally, Helen is a veteran and accepts military insurance (Tricare West), which many providers do not accept due to Tricare's very low rates- yet another way she demonstrates how dedicated she is in helping people, and not treating us like cogs. On top of all this, Complete Family Wellness's staff are professional, very prompt in responding to any problems that come up between appointments, and make you feel like you matter!

Office manager Anne W. is a piece of work. She lied to and about me, called police to my house…read more(huh???) and blocked me on the patient portal for many hours. Even my insurance company says they've never dealt with anyone like her. Sadly, I fear my FPN Jamie Basten also did not have my wellbeing in mind judging from her unresponsiveness to my medication needs. Helen is a no go, too. I would strongly urge you to look elsewhere for a committed provider.

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Complete Family Wellness

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The Edge Fitness Clubs

The Edge Fitness Clubs

2.8(34 reviews)
1.0 mi

I've changed my definitely yes to maybe. They added an infrared studio and removed almost every…read moreclass I loved. And removed the movie theatre- great for very hot and freezing cold days. No more step or total body midday. I don't want to be in a hot studio. No one asked for it. Very disappointing. However, the bodypump is great (and those instructors), and the showers and massage room.

Edit 3: after telling the BBB that they would leave me alone and are sorry. This company has…read morecontinue to get their charges denied by navy federal. The bank did an investigation and issued a chargeback on them and that's when they started trying to steal from me. At this point if you give the owner any money I personally think you are a terrible person. Every single time you walk in I want you to remember there is a veteran down the street that things YOU are a terrible person. Edit 2: the company told the CTFB that they are waiving the contract. Then their biller ABC decided they wanted to hassle me some more since they were not told. Edit: I am a disabled veteran, who was in the local papers for having a catastrophic injury that put my family into extreme hardship. This company is now threatening me and demanding payment. If you value the service veterans provided you and your family, go to one of the ten other gyms nearby. Planet fitness won't even ask questions if you cancel for medical reasons, the edge wants to ruin a family for their money Original post: Charges $30 for missed payments. I will not be renewing. You shouldnt be more afraid of missing a gym payment then anything else in this economy. Go somewhere else.

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The Edge Fitness Clubs
The Edge Fitness Clubs
The Edge Fitness Clubs

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BrightStar Care - personalcare - Updated October 2026

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