The care was very good, personalized and respectful. The office was also responsive to questions…read moreand calls. The rooms and hallways smelled good (not like other places which smell of urine etc). physical and occupational therapists also were good to my family member. Shout out to Juana for her kind care!

These people that work here are amazing! CNAs, PTs, Nurses, office staff, you name it, they care…read moreabout what they are doing and it shows. I've been here by a relative's bedside 6 hours a day for about 2 weeks and have observed firsthand the care and compassion given to all residents, not just the ones who have family watching. Let's face it: people don't end up here because they want to ... they get old, they get injured, etc. The people here provide the care and comfort that we can't (or won't) do at home. The food is prepared by a trained chef, is very tasty and delivered hot and on time. There is a hair salon, a gym, and a library. I am sad as I watch the end of life process in my loved one. But, that's life. Ten out of 10 doctors say we will all expire someday ... I'm just glad we got the care and support we have from the professionals at Arbor.

The people that work there are all very kind. Can't say enough good things about them! PT is great!…read moreSo much better than PT in SF!

Well for some god awful reason your family has to go here i would just put them in a shed In the…read morebackyard where rats live. These people with no family or advocates for them are treated like sh$t. They no only treat them like that but the family as well. The Nursing and Cnas hosuekieeping are amazing most of them but the people in charge the ,Nursing director melissa ,admissions director administrators lilia , johnny. they came at me like a I was a piece of shit. I found a dead man in his room at 8pm coroner didnt come till after 130-2am no one checked on him. I've been in and out of this place for months day and night. Windows broken for over 3 months never fixed they kept giving my mom fish when she is allergic. So we were bringing food for her and her roommate. My family and I became close with a lot of people and brought FOOD SNACKS SODAS TOILETRIES essential needs and now I'm banned. I'm allowed to say my opinion. I helped alot of residents who had nothing. Wearing hospital pants no shoes no deodorant and couldn't eat the nasty food. My sister and I changed bedding for people who had soiled it. Not even our family member we were there for got linens blankets ice water refilled because its what people with compassion do. I Brought dinner for a friend who couldn't carry it to her room with snacks and was yelled at by Melissa c. NS because I was told to not come back in the building over nothing I did during there caterered lunch but was ask by a resident to grab it for her. This is the second time but I will never say no to someone who is hungry. This place is a mess. Glad my mom is gone. I will only post one Picture I have cause they are all sad. I will hold on to the rest and will never be back at that again.

Kelly is not only a wonderful nurse, but she is a wonderful person. She put together a patient user…read morefriendly video and e-book guide on post-op surgical care. I only wish I had found her two months prior to my surgeries. I had major multiple surgeries and felt so ill-prepared for the post care. My husband was home to help me for a few days, but felt a little lost. He then had to go back to work and I was alone with our geriatric doggie and a lengthy recovery. I found Kelly, after-the-fact, and had another surgery scheduled three months later. My husband had already made arrangements to take off work for the week and help take care of me or else I would have hired Kelly because she was available. So, I did the next best thing ... I signed up for her post surgical care guide, and together my husband and I binge-watched her very informative videos, printed out and went over her e-book with step-by-step directions, tips and tricks with suggestions for helpful healing tools to purchase at the drug store, as well as yummy recipes she has for optimal nutritional healing. She also recommends an extremely helpful foam bed wedge pillow set - for back and legs support, sleeping upright, and surgical recovery, which has been the best investment, along with soft and easy convenient round sized ice packs. I could have really used them with my previous surgeries. Although Kelly and I have not met in person, which I hope we do sometime, I have spoken with her on the phone. She is very personable, helpful, compassionate, kind, sincere, trustworthy, caring and goes the extra mile to help. Seeing her in her videos, I get the feeling like I know her and I believe you will too. I truly recommend her for your personal surgical recovery nurse and/or her video and e-book surgical recovery program, which is included when you hire her for your post-op care. Follow her on Facebook and IG for her updates at KellyGreytokRN.

My health is important to me. So when facing surgery I asked my surgeon about private duty nurses…read more I was referred to Kelly Greytok. After speaking with Kelly I was confident she was the qualified processional I needed to handle my recovery care at home. Kelly not only has the medical qualification, she is a caring, compassionate person and dedicated to your recovery. I was luck she had an opening on her schedule. My aftercare, like many surgical procedures left me with multiple drains, dressing change, medications, etc. Things I was not familiar with nor prepared to deal with. Of course the print-outs and verbal instructions you receive at discharge don't truly help, even if you can remember what was said. Especially me, an accountant!! During my recovery, Kelly handled everything, she observed challenges I was experiencing and presented alternatives that made it much easier for me. Kelly keep my physician updated, trained me on doing the the drains, dressings, etc. Kelly not only provided excellent physical care, emotional support, encouragement to me, she was awesome with my best friend, Jesse James, my dog. I cannot say enough about Kelly and highly recommend her, if you are recovering at home, you need to have Kelly. Bonnie G

A friend of mine was in this hellhole for approximately 93 days before being RUSHED to the ER on…read moreFeb 14th at 6:38pm. I received a call from Enloe ER stating he was in the ER and wanted me to know and they mentioned how serious it was. He was admitted with a LOTS of issues: dehyrated, hypotensive, enterocolitis, right lung pneumonia, positive finding for EPEC (interesting because prior I had called Chico Terrace because Larry had complained to me about having severe diarrhea and when I inquired with Chico Terrace I was informed he ONLY had a light case once and I said he told me for a few days and I was told no we have it written down one time. EPEC is ecoli strain that is usually from contaminated food and/or water), septis, UTI, infection in his stomach area, possible bowel obstruction, bed sores, list goes on. But hey, Chico Terrace had given him a tylenol but he didn't respond to it.....SAD because I had complained to the State approx 2 weeks prior WITH PHOTOS concerning lack of medical treatment and notification and the state ruled no violation!!!! He died. I tried to convince him NOT to go to this place to begin with!!!! AND when I went to get the paperwork to turn into DMV for him to have a handicap pass (again I have photos) their Doctor didn't even FILL OUT THE PAPERWORK, signed blank document and that is what I was given, when I questioned it the staff at the nurse said give it to me and she filled in where it states Doctor is to fill out, what a joke. I EVEN HAD ISSUES WITH THE PLACE into having my friend get to his SPECIALIST DOCTOR APPOINTMENTS!!! They didn't see the need and afterall I was told after 2 weeks of them telling me they had scheduled transport was told we already have 5 scheduled that day so no it wasn't going to happen. One morning I received a call from my friend they had actually CANCELLED an appointment that morning because they didn't have transport but they couldn't remember who they had cancelled with.

Windsor Chico Care Center is the worst Care facility in all of California. The place is a joke. My…read moreAubt died there. She was healthy when she went in there a d only lasted three months. She was abused ab staff and management. Don't ever send any of your family there. Also the entire Chico medical establishment are also a joke. My Aubt would still be around if we took her to Sacramento. One is only a number there !

I was recently a visitor to the Riverside Point Healthcare and Wellness Center and had a positive…read moreexperience compliments of Patricia Anderson. My Aunt requested some medication from Patricia shortly after she took my aunt's vital signs. Patricia indicated she would tell the Nurse's station to ensure my aunt got what she needed. About 10 minutes later her medication showed up.... the impressive part of the experience is that Patricia dropped by a second time to ensure my aunt actually got the medication. Seems like a simple thing but it shows attention to detail that sometimes gets missed in healthcare facilities. This falls under the category of "Trust but verify that your teammates followed through on their commitment." This is good for the whole team!!

I currently have two family members in the care of Riverside Point and they've been absolutely…read morephenomenal - I wouldn't trust any other facility. The staff at Riverside actually cares about their residents and it shows! I truly don't understand the negative reviews they've received because I literally go there to visit my family every single day, sometimes twice a day, at different times of the day; and I've seen firsthand how consistently awesome the staff has been during every shift. They're so patient. When my family members put on their call lights for assistance the staff members are always quick to respond. Their physicians and nurses coordinate care with our physicians very effectively and have actively worked to make sure all of my family members' medical needs are met. Beyond that, when one of my family members was discharged from the hospital into their care we weren't aware that they were on a dangerous dosage of a certain kind of medication, but one night they went into bradycardia and staff members sprang into action and saved their life! Joy immediately looked at their chart and figured out which medication was at fault and immediately made the necessary changes, and my family member recovered very quickly after the adjustment. When one of family members began care there, they weren't even able to sit up on their own or bear weight on their feet without support, but now because of Andrew the PT they are now able to stand up from a seated position unassisted and walk laps with their walker! My other family member had a tunneling bedsore that no one had previously been able to stop that kept getting infected, but once they were admitted to Riverside the wound team got the infections to stop, the wound to stop tunneling and to actually start healing for the first time! Because of PT this family member was able to stand up out of their wheelchair for the first time since 2018! To say they've both made massive improvements since coming to Riverside would be an understatement! They give my family members a lot of their personal time and attention and have very good bedside manner. All the nurses and staff and doctors are amazing people and I love them. Shout outs to Joy, Colleen, other Colleen, Steven, Kacey, Tatianna, Andrew, Cameron, Lacey, Kristin, Mark, Emmanuel, Andrea, Crispin, Marianna, Kathy, Mandy, Rudy, Montana, Melissa, Eric, Katie, Leanne, Teresa, Juanita, Mandy, Tammy, Kelsey, Kayla, Allie, Emily, Jenny, Mary, Marti, Corazon and I'm sure I'm forgetting many lovely staff members as well. Literally everyone has been so incredibly kind to us. I want to emphasize that these people can be trusted with the care of your loved ones and I wouldn't want to have mine anywhere else.

I want to give thanks to all of the staff at California Park Rehab, from entering the front doors,…read moreto PT, to all Nursing as well as Students in training. My loved one was taken such great care of and we will forever be grateful..

DO NOT admit your family member here. The staff is verbally abusive and don't follow doctor's…read moreorders. They don't provide proper care for their patients much less care about them at all. They removed a PICC without permission, stapled the wound, and neglected to give physical therapy as directed. They are only collecting paychecks. BEWARE!

This is a memory care and assisted living. The staff takes pried in caring for your love ones. It…read moreis a safe and secure freely roaming community. Everyone is friendly and also has a smile on there face.

They could be honest and not steal money from people. I did a property clean out and didn't get…read morepaid all they owed.

Just two months ago I was nearing hopelessness, certain that my arthritic condition would prevent…read moreme from living independently at home. Then, the wonderful people at Butte Home Health and Hospice showed up at my door, bringing with them the care and advice I needed to find my way forward. Now, after five weeks of in-home visits from their talented, professional staff, my life is wholly better, and I no longer fear I'll have to leave my home. Everything about this terrific non-profit is dedicated to their client's needs and well-being. Visits are organized to provide a seamless bridge from immobility to independence, through skilled application of exercise practice and advice. Everyone who came to help - home health nurse, physical therapist, and medical social worker - were kind, warm-natured, and gently encouraging. I am particularly grateful to Erik Karchev, whose knowledge and talent as a physical therapist enabled me to experience a renewed mobility that I despaired I'd never feel again, and my pain level has decreased noticeably. A lot of good can come from working with skilled and dedicated professionals, and working with Butte Home Health and Hospice has truly improved my life. I now have hope that I can continue to live independently in my home, and, at 73 years old, discovering a new hopefulness is amazing!

So, we were one of the families affected by Enloe Hospice's closure. It was upsetting, because we…read moreadored the staff and care we got from Enloe Hospice. Many, however, transferred to Butte Home Health so the transition has been good. The RN is the most important and crucial, right? We met Pamela for her first visit and it only took minutes to be comfortable again. She is the personification of excellence, and I feel my wife has a concierge doctor/nurse when she is here and an advocate for her health. Today, Butte authorized a portable oxygen machine so that we have some additional options to go out and about. From medication organization and ordering to specific needs, we have appreciated each person, from Shannon, the social worker, to Theresa in PT, Chaplain Hugh, we feel so lucky. If this review can help others, then it is worth the time to have done it. All companies will have similar manuals, but it will always be the people and the human touch that determines their effectiveness. Butte Home Health deserves a huge thank you.

This is a beautiful facility and looks good on paper. I could not get past the energy of the lady…read moreBrenda who runs this facility. This is very important to me. Having a parent at this facility will require a partnership in caring for and supporting my parent's needs and this woman is the dealbreaker in choosing this facility. I found her to be arrogant and patronizing with a condescending nature. She was not able to answer direct questions regarding care I was inquiring about. I question what her background and education are and if she is qualified to run a facility like this. We ended up going with another option this year. I thought I'd leave feedback for others.

They took excellent care of my mother. They had fun activities every day. The staff is friendly and…read moreattentive. They kept me informed of anything my mother might need while there. We were very happy with the care they provided.