I think they are out of business. Their phone has been disconnected. I called over a couple of…read moredays and got the same phone has been disconnected message.

Chris nord took over after his uncle death he don't stand behind his work don't use him won't…read morerefund my money or fix the problem

been a verizon customer 40 + years, 1st 35 it had zawesome customer service. today, it has zero…read morecustomer service. no lie. not to mention the fraudulent billing practicrs & the junk phones they now sell...from a+ to f is a disgrace & the ceo's could care less. money, root of all evol verizone stands for. (evil)..cant wait to become a non-customer. wont be looking back or missing this greed focused co. (p.s. seen many "giants" fall cuz they lost sight of what made them giants...us people...its always been us that made them giants. shame...in...them! ) my star needs a minus before it. .

We were sent away with a deactivated phone. For 2 days we were under the impression we needed…read moreaccess to the Apple ID to active the phone. We went to the Apple Store and were told our carrier, Verizon has to activate the phone. So we went to a different Verizon store and they chuckled and said "we don't claim the flint location" Our phone is now activated and working. Thank you to the Lansing, Verizon store.

Buyer beware. Spectrum is selling models of cell phones that they cannot service. The Moto G is…read moreone according to one of their techs, and a Samsung phone (unknown model ) is another one. The phones will not receive or let you make phone calls or make or receive texts. I bought a phone on November 23, 2022, and by December 3rd I had taken it back three times. Twice they put a new card in the phone which made it work for 2 days. They blame it on software updates from Motorola. They offered to let me get a different phone if I paid a $50.00 restocking fee. This is an unethical business practice. I called Spectrum direct and was basically told to quit wasting their time. A call made to the store manager was not returned. UPDATE. I was able to contact the store manager and the problem was resolved with his assistance. I am increasing the rating due to the local staff, however, I am still wondering why Spectrum Corporate continues to offer products that they can't service.

Company full of clowns - if i could give it zero starts, i would, 1 star is far too generous…read more1. Apparently my local store has no phone number and i can only talk to people at the corporate locations. 2. Our service has been out for 4 days now and no can give me a restoration time and no one is working on our problem. when i call for help I get the loop of pre-written messages and only "there is nothing in the system" I hope this place goes out of business and all of the executives end up in financial ruin.

I wish to express my gratitude to Justin, the technician who attended to my service on December…read more22nd, for effectively resolving a complex issue with my Wi-Fi. The sales department also demonstrates commendable patience.

Xfinity website is a nightmare. Trying to set up an account, the hardest time trying to find a…read morestore with equipment. Also, tried to go back and change my method of receiving equipment and it wouldn't let me. Now I seem to have an account even though I didn't finish the checkout procedure. Wasting gobs of time doing the same thing over and over. Now their website is down. Not a good omen for internet service provider!!

Recently my family had made the decision to upgrade our family plan. I, personally, do not need…read moreall the upgrades so I decided to leave the group and venture out on my own. It is never as easy to leave a plan as it is to get signed up! After long waits on hold and several referrals to other numbers to call, I was at the end of my rope. Thankfully my family was still at the store and completing their upgrade and getting their new phones. Brandon Stanley, the person at the store helping them, stepped up and was able to resolve the issues and get me the transfer PIN number required to change my service! Thank you Brandon! Brandon is at the 4144 Miller Road location in Flint. Go see him if you need help with your service.

This reviewer has always found this T-Mobile store on Miller Rd with a rather friendly,…read moreknowledgeable staff of sales representatives. Sometimes one must wait; however, one is placed on a list when entering said store and usually the information and required answers to any questions are given in a totally professional manner. One such sales representative is Hawkins Whitehead. He is extremely knowledgeable, friendly, and has the total patience of the biblical individual, Job. This client found him to be extremely helpful with some of the major issues with the Apple 1400. His demeanor shows professionalism with an interest with his clients. This client had numerous major issues and Hawkins, patiently explained and solved all of the select problems, with the Apple 1400. The manager of this particular store is also a great 'people' person and this the client certainly gives this T-Mobile store very high recommendations; moreover, the location on Miller Road is very excessive able from I-75.