I highly recommend their services. The staff's communication flow really provided peace of mind and…read moremade for a great experience.

Terrible experience. Over promised quality…read more Under delivered results. Dont let their words fool you.

The Beit Shalom team has made my father feel like a part of the family for over 6 months that he…read morehas lived in their care. Most recently he has lived at Ocean Pearl for two months where he has received healthy and diabetic friendly meals, exceptional care and a beautiful and clean atmosphere. The home is beautiful, newly remodeled with lively furnishings and personalized service to daily support needs. Our family visits regularly and Is always met with kindness and updates on my dad's care. The owner and administrator efficiently handle all of our requests, with a smile. I highly recommend this facility to anyone looking for a wonderful quality of life.

From the owner: What makes our facility unique is its size, experience, and available resources. Our 6-bed facility…read moreensures that staff are always available when our residents need them. Larger facilities struggle to ensure that everyone is exceptionally happy because they have to keep track of so many residents. Furthermore, because we've been operating other similar facilities for over a decade, we have the skills, experience and resources to help you make the right choices and keep your loved ones happy, safe and healthy. Our facilities specialize in dementia care, mobility impairment and many other conditions that would impair an individual's ability to preform the many basic activities of daily living.

Our parents moved to Nazareth House Los Angeles several years ago, and now my mother continues…read morethere on her own. My family was talking about the exceptional staffing; whether it be the front desk, the Sisters of Nazareth, the caretakers, the nurses, the dining room waiters, the maintenance staff or the amazing Med Techs every day we and the residents are met with a kind word, a smile and obvious efficiency. There is NO WHERE else we would place my parents and we (almost) look forward to moving there someday ourselves. Thank you Nazareth House, for being a home to where we are always welcomed. Best Regards, Linda and Kevin McNally, on behalf of the entire Dorothy Rebenstorf family.

The Care Center is often dirty and has horrible odor most of the time. This establishment…read moreadvertised Alzheimer's care but in reality never had the licenses to do this type of service. The corporate management in San Diego seems dishonest and phony. I don't trust this place and do not recommend.

My family member has been at Belmont Village Westwood for some time now, and it's such a relief…read moreknowing they're somewhere they feel safe, supported, and genuinely cared for. Every week when I visit, the staff is incredibly warm and welcoming (not just to residents, but to families too). When I stay for a meal, I'm always pleasantly surprised by how good the food is, and my loved one is constantly telling me about the activities, events, and friends they've made there. It's clear the team puts a lot of thought into creating a community, not just providing care. Knowing they're happy and so well looked after gives our whole family real peace of mind. I'm grateful for everything the team at Belmont Village Westwood does.

The good the bad and the ugly like the movie. Let's start off with the…read more GOOD Aesthetics are nice. Some "intitled clients" Many hard-working people are engaged here to look out for all us clients. THE BAD Lighting in the dining room is just way too bright. It is to the point that I have a difficult time eating meals in the dining room as I am light sensitive after eye surgery. Management do not care to do anything about it. I am a creature of habit and try and make it simple by ordering the same thing in the dining room every day for consistency. Some things like potato's being cooked the way that I like them with bell peppers, onions, and garlic are wonderful. Other items like chicken and fish mostly are overcooked and hard as a rock even though multiple times it has been discussed with no luck. Sometimes just the basic food is better than adding all sorts of sauces or international flair of calling items what they are trying to make them sound sophisticated. Sometimes the simplest things are not available that you would consider a normal kitchen to have a stock pile of, like hollandaise sauce or eggs Benedict, chicken fried steak, Chunky salsa or tomatoes and onions for vegetable omelette, steak and eggs for breakfast with gravy, did I mention biscuits and gravy would be nice once in a while sausage gravy/coffee gravy/anything with gravy. This is a company with their home office in Texas, other locations offered steak and eggs where this location does not. When they run out of items they did not substitute or contact you to recommend something. They just go without so what I've had to do is order additional food in anticipation of some items not making it. Most of my items come to my room for me to eat where I have somebody go down and pick it up at the kitchen. Food temperature has also been a problem. Some items that are hot come out cold some items that are cold come out hot. There is no rhyme or reason or stop gap to make sure these items go out the temperature they're supposed to. This is a major concern to make sure people don't get sick off of the food that is being served here. All right, I have come up with this to hopefully express the challenges that I have trying to have Belmont Village Westwood be the highest rated facility around. I know some people might not like what I have posted. This is for criticism to see if management can step up to the plate. and make Belmont Village Westwood the best facility around. I do know Rome was not built in one day. Let's see on 4 July if they could take the challenge. Going on three years of living here some things have changed. They have scaled back the different types of items in the kitchen. What used to be different pastries and items now are limited with in House cakes and pastries that are just not up to perfect standards. They have limited the fruits and vegetables claiming they had too much waste and availability. Multiple times I have had fresh fruit that has not been washed or have been mushy and Old. It is hard to keep track of everything like that. I do agree. It is not good though to send stuff out of the kitchen. That staff would not eat themselves. That brings up another item multiple times. I have asked staff to taste what they had served me which they would not do. They should not put anything on the table that they would not eat themselves. Consistency is very important, when management leaves the kitchen area all hell breaks loose and things go to pot. My recommendation would be keep management in the kitchen and dining room at all times or have one person who has. The authority to make executive decisions. If items run out, you should be able to substitute for something else of greater value. For instance you run out of chicken of the day, break out the salmon or the steaks. They use the saying " subject to change" well it seems like the kitchen does whatever the hell they want an items that you are expecting to be on the menu like rice pilof, Chinese peas, or potatoe wedges end up being something completely different. What is the use of having a menu if you're not going to stick to it. Why not just state " food Dejour" or chef surprise. Please stop burning and over cooking the mahi-mahi and salmon. A beautiful animal gave its life to be on a plate.!!! THE UGLY Answering the phone in the middle of the night to take care of anybody's emergencies is very important and does not get accomplished here. When you have your own private companions, the staff here at Belmont are two lax. They won't even empty the trash. Even being an ass multiple times to management staff do not pick up your trash multiple. Times a day. The cleaning staff do a wonderful job. Keep it up folks thank you. The maintenance staff do a wonderful job and are fairly quick. Transportation staff are wonderful even though they are shorthanded in vehicles at times. Best regards. Chris.

because my loved one is at Welbrook I sleep soundly. she is…read morevery well cared for, well dressed, clean and well fed. maybe the constant activities meant to stimulate aren't her thing, but the entertainment and community are wonderful. great staff highly recommended

A beautiful residential care facility in the heart of Santa Monica. The only such facility on the…read morewest side of LA with a nurse on staff 24/7. A high tech monitoring system is built in to the building that alerts staff to any potential need for assistance such as falls, so residents do not need to wear devices on lanyards, etc. Facility resembles a high end hotel, bright, cheerful, and beautifully furnished and decorated. Staff is outstanding, helpful, and attentive, and assists residents with FaceTime or Zoom calls to friends and family. The most important characteristic of The Welbrook is its commitment to residents' care and comfort. Each resident has a cute private studio apartment (no individual kitchen facilities, as all ambulatory residents eat in the lovely dining room). This is not a "for profit" facility, and it has only 3 fixed price points that depend upon the amount of physical care a resident requires--no "cafeteria"-style menu of fees for services such as medication management; the fixed fee covers everything. After some terrible SNF experiences and a difficult struggle to locate an acceptable residential care solution for our family member, we tripped upon The Welbrook. It was the answer to our prayers and a huge relief for the family. We are now relaxed in a way we have not experienced in several years!

It was a tough decision when my mother-in-law needed assisted living - and after meeting with the…read moreSunrise of BH team (who encouraged us to visit as many establishments as possible -- which we did) Sunrise was our clear choice. Our entire family couldn't be happier and we saw her thrive with the activities, friendships and found that when we dropped her back off from a day with us her friends were out on the terrace with wine and cheese calling they'd saved her a seat. It does our hearts good to know she is safe, well-cared for and surrounded with good food and people. Now with Covid-19, the Sunrise team has kept her safe, and balanced stimulating activities within stringent safety precautions and kept us up to date with all of their efforts so we're fully informed on testing, staffing and what the protocol is for families. We got a video call device from Alexa/Amazon and the staff actually helped her set it up so now we can "drop in" whenever she wants to chat with us face to face! LOVE Sunrise of Beverly Hills for all that they do and are. Part of our family!

How nice that you are reaching out - a year later! When I brought up these concerns at the time,…read moreno one cared. Now that you see there is a review posted, you suddenly want to resolve the matter. There is nothing to resolve. Your actions spoke for themselves. The excessive billing, the cold-hearted treatment, the utter disinterest in the concerns I voiced - I still recommend that families do not put their loved ones here.

Hilda and her staff and family are so lovely. Do not bother looking anyone else to take your loved…read moreones, Hilda's home is full of love and joy!! I am so happy that my husbands family took Auntie Jane there, she was very happy with all the help, she said the food was delicious and Hilda and her staff always welcomed us in for frequent visits to see Auntie. Thank you Hilda, for everything you did for our Auntie Jane (Best known as plain Jane)

Outstanding board & care facility in West Los Angeles. Hilda and her staff are some of the most…read morekind and caring people we could have ever hoped for in caring for my elderly aunt who suffered from dementia. We chose a board & care over a typical nursing home environment because we wanted our loved one to feel at home. The home is spotless, the meals are amazing and the level of care is 2nd to none. Hilda, you made a truly difficult time for our family not only bearable, but seamless. We are eternally grateful to you and your lovely staff for caring for our sweet Aunt Betty in her final chapter. God bless you!

This review is long overdue. Back in October of 2023, I spoke to Ron on the phone about wanting to…read morehelp my parents find an assisted living facility for them. I felt that he was genuine and honest. I could tell that he really cared and enjoyed talking with and helping people. He was very knowledgeable and honest about the types of facilities that would be a good fit for my parents. Susan then followed up with an email summarizing Ron's picks for my parents. I so appreciate their kindness. I could not recommend The Passat Group more.

I needed my father moved into a senior living community immediately. I imagined it would take at…read moreleast a month if not longer. Ron Passaro responded to me and was on top of my request from day 1. I was in town for only 1 more day and he arranged for us to visit a place that checked our boxes that day. In under a week my father was able to move in. Ron made miracles happen. Ron was honest, he worked within my father's budget and it was a very positive experience that exceeded my expectations.

Not the best but not the worst. The meals are terrible. A depressing atmosphere, no life in there!!…read moreIt's very sad The residents are nice they just appear to be existing there...

Unless they've changed administration in the past couple of years, stay away. Terri W. got a good…read morereview--she must have written it herself. She cost my parent thousands of dollars by not returning phone calls to the insurance company over the course of five months. I could not put up with the incompetence of the staff, administration and the "5000" owners. Go anywhere else.

Words can not express the gratitude our family has for Gary and his staff at Westside Quality Care…read moreManor. We had to make the decision this year to put my 90 year old grandmother in assisted/full time care due to her dementia. What I thought was going to be a daunting task turned out to be a seamless process once we came across Gary and the Westside Quality Care Manor. Gary is not only highly qualified in the medical field as a registered RN nurse, but he and his entire staff are caring, loving and have a great sense of humor during what can be a difficult time for families and there loved ones. From the moment we stepped into Westside Quality Care Manor, it was sparkling clean, warm, his care givers were cooking home made food, they were chatting with there residents, and we witnessed family members stopping by to see there loved ones (un announced) which they encourage and was very important to me. At that moment I knew my sweet little grandmother was going to get all of the proper care and attention she needed. They also have a sweet dog named Simba, which they made sure to ask if we liked dogs before allowing Simba into the living area were we would sit with my Grandmother. I must add my Grandma loved dogs and loved Simba. My Grandma was so well cared for during her time spent at this wonderful place, Whilma one of her favorite care givers here always had her dressed in her favorite cozy outfits, and always would wash my Grandmothers hair with the most divine shampoo & Conditioner. This always made my family so happy to know my Grandmas's hygiene was at the highest level. I think I can attribute all of this to the fact that Gary, his family and staff stand by the fact of only taking on 6 patients/residents at a time. This was also extremely comforting to our family knowing that this was a small family run care facility, in which attention to all of there residents were of the highest priority. I want to thank Gary, his entire family & Whilma for taking such excellent care of my Grandmother. My entire family will be forever grateful to you all. Our community here in Culver City is so incredibly lucky to have you all! Thank you from the bottom of my heart. Love, Kali, Maggie, Mike & Bogie

From the owner: The location of this home in this region is ideal in terms of accessibility and nearness to other…read moretowns. The general terrain of roads in this area is good hence making it convenient to move the seniors and guaranteeing them comfort on their way. Hospitals and worship centers are located in the vicinity. We have the best caregivers at Westside Quality Care Manor who provide all the services that are recommended to the seniors. Our team is well experienced in this field and has been equipped with the right skills and training. We are a small community hence it is possible to have enough number of caregivers during a certain period interacting with the seniors and assisting them in various activities. Westside Quality Care Manor has promoted a group home setting whereby the seniors are allowed to enjoy great comfort in our home. Caregivers are assigned to seniors and organize interaction sessions with seniors. This is important in promoting a friendly community as well as improving the