This company has no care for loyal customers. They discontinued Wash for Life from 1 March 2023 but…read moredid not bother notifying customers. After driving there I was told a strict No, no exceptions to get a car wash. I understand they may have valid reasons for that but we are in September, was it so difficult to send an SMS or an email or a letter to customers who have this service in their contract of sale? Why should we waste time and petrol driving there to find out reading a billboard? We are long term customers, with the whole family buying cars/vans from them and doing service there since 2004! They will never see us again.

We purchased our car ( VW Tiguan) a few months ago and had it taken in 6 times for repair…read more Horrible experience from Sales and Management team, they simply do not care as I was told that they could not help as it was end of month and they were busy making sales. The car stalled on the highway which caused extreme panic, as cars drove by at extreme speeds and I thought I would lose my life should someone crash into me. i am so glad that I did not have my children with me. There were many occasions where lights would flash on the dashboard and I even sent videos and photos of what was happening to only be running back and forth to the dealership. The lack of loyalty to their customers is atrocious in this day and age. I haven't even been reimbursed cost for an uber home because a car that is in good "nick" had to be driven to the nearest dealer to be looked at. I wouldn't even give them 1 star, they are terrible, cars are not worth the buy and the team have a do not care attitude. DO NOT PURCHASE YOUR VEHICLE FROM TOYOTA BRIGHTON- DAYLIGHT ROBBERY !

Fantastic service from the sales team. I've just purchased a new golf and couldn't be happier…read more Highly recommend these guys!

I used the automated car wash, $21.00. It barely cleaned my car. I do not recommend using this…read morecar wash unless your car is already clean. Photos showing the result immediately after the wash.

Worst facilities ever! The water jets left circular marks on my doors and the vacuuming cost a…read morefortune in coins. I gave them feedback and they suggested I take the car in for them to look at when I realised what had happened. Before they took a look, said there was no way I could prove it and showed no concern just annoyance that I came in with my car. Terrible, damaging and expensive.

We purchased a vehicle from www.autoclasscarsales.com.au…read more 472 Geelong Rd, West Footscray VIC 3012, Australia back to Feb 9th 2021. Until today I still chase up for our tax invoice and contract of sale. Emailed jim@autoclasscarsales.com.au 3 times no reply! Called 03 9318 9880 serval times, spoke to their account lady, Jim and the owner, they are very nice over the phone, always said: will email it to me, but until today 18 May 2021, 3 months later， we still didn't receive it. I can't do my BAS without the tax invoice! -Karin

From the owner: Certified Pre Owned and Quality Used Car Dealer Specialising in Used Car Sales in Melbourne West…read moreSuburbs of West Footscray

Not surprised with the service we received, it's Lexus…read more Planning to upgrade my car and went to Brighton Lexus. We are really happy with customer service. Alvin was friendly and very knowledgeable. He explained us about the NX300 & NX300h and available options. Will be back again soon to purchase the Lexy. 5 starts for the amazing customer service.

I purchased an Audi A5 from these guys. As soon as I got it the brake light was on. I think because…read moreI was an overstate buyer they didn't care. The salesman denied it and accused me of lying then agreed to send a cheque of $500 when it costs $1000 to fix. There was a loud thumping and jarring of the wheels when you start the car which I though was related to the breaks when I purchased it also, it's still there and getting worse but they've made it clear it's out of warranty. The rollers in the driver door window have collapsed already and the car only did 38,000kms and when I purchased it the salesman ignored my email about the tyre tread which i have in email. Everything I sent in writing he'd just call back and not put anything back in writing. He rushed me an said others were interested so I paid a good rate for the car. I would never buy overstate again. They really take advantage of the situation.

Good place to buy a car. We have purchased 2 cars over the last 5 years and still going good to…read morethis day. Alex is a good guy to deal with and his price is cheaper then most. I have recommended him to my friends and they are very happy too. Alex is not a shark like alot of other cars yards. Highly recommend