My wife and I had been away from Australia for awhile - living overseas doing the expat thing. And…read morenow back in the country where a car is more necessary we took the trip with some trepidation to buy a car from MCC. We needn't have worried Daniel Monk a young sales consultant, very knowledgeable and we'd have to say very patient, led us through a number of different cars till we found the one we liked. The service Continued to be excellent with each of the sales team that we met through the process professional and caring. Thanks Daniel , and we are happy to recommend MCC to our friends. Greg and Irene

After 2 weeks waiting on a call from MATT GREY, I had to call them up regarding the application…read more On arrival we had already been Pre-approved. Oce we did paper work we had to reduce our buying amount which was fine we just selected another car in our price range. The we were asked for a deposit. When we said we would not put any money to hold the car, we would take the chance that in 2 days no-one would purchase it, we have since been told that the loan can not go through, and maybe we should look somewhere else. So my experience with these types of dealers is not a good one. The bigger company's (Holden, Ford, Suzuki) are the most TRUSTED brands with reason! Once again if you Want to take the chance, dealing with matt would not be the best option.

I bought a Mercedes Benz from James Michael of Mentone and could not be happier. The car had minor…read moreissues at the start which were fixed without hesitation very professional business. I have had the car now for 3 years and runs like a dream. I would recommend anyone buying a car check out James Michael of Mentone

We helped our daughter to purchase a Kia Cerato through Ms. Nat Naim and the experience couldn't…read morehave been more pleasant. Ms. Naim was friendly, professional, and very knowledgeable - an absolute pleasure to deal with. We would not hesitate to return to Booran Holden and Ms. Naim for a future purchase. Thank you for making our vehicle purchase so enjoyable.

I noticed a small oil leak coming from the sump of my 2012 Captiva and called Booran Holden (they…read morewere my closest dealer) and booked it in for this small warranty repair. The vehicle went in on the 9th of April and did not come out until the 16th of April (8 days for a sump reseal) 24 hours later I noticed the leak was still there so it went back on the 30th of April and it was returned on the 10th of May, this time they did the timing case seal as well. To remove the timing case the engine must be removed from the vehicle (which is normal practice because most of the Captiva's leak from here so it shouldn't be too difficult right? WRONG this is where it all started. Once i picked up the vehicle I had to travel across Melbourne for a wedding the very next day 100km into my journey (practically straight from the dealer) it broke down and was towed to the nearest dealer, I spoke with the General Manager from Booran Holden and he told me "If it was something they did wrong it would be towed back to them so I wouldn't have to make the journey back there to pick it up once repaired and to hire myself out a vehicle and I would be reimbursed (if it was their fault). It spent 10 days from the 11th of May at Mantello Holden with them finding a fault with the Vacuum Control Solenoids, Booran Holden automatically told me it was nothing they had done so I had to drive back across town and pick it up, 16 mins after i picked it up it broke down on one of Melb's busiest freeways at 5:00pm and towed to the dealer i bought the vehicle from. It spent 32 Days at Gary and Warren Smith Holden for them to finally uncover the problem, when Booran Holden removed the engine you also remove the fuse box and ECM and take it all out together (so you don't have to unplug every wire) only problem was the idiots allowed coolant from the overflow tank to soak the ECM and fuse box and the reason other dealers were replacing components like the Vac solenoids were because of shorting due to coolant. Once the ECM and fuse box were replaced I finally received my vehicle back and decided to lift it on the hoist at work the sump was still leaking and I also noticed a self tapping screw in the sump because they must have snapped the bolt, so the dodgy mechanics there hammered home the screw instead and also I noticed that underneath the vehicle they lifted the front of it from the wrong spot and damaged cross members that attach to the chassis. I took the vehicle back to GWS Holden and they ended up having to replace the engine because there was no upper sump section available the repair took another month. After the new engine was installed it went straight to the panel beaters for Booran Holden to foot the $2500 repair bill and it was yet another month until I got it back. here is an email to myself from a member of Gary and Warren Smith Holden when I asked for documentation of the repairs they had to make to the ECM and fuse box Road tested vehicle home and back, the car performed perfectly on the way home (30km) but logged both codes when returning the next morning from a cold start (same codes). Opened Holden Technical (TAC) case and explained the situation and how we had found coolant had been spilt and saturated the fuse panel and ECM area (probably when engine was removed for timing cover oil leak at another dealer). TAC advised to change the under hood electrical centre (fuse box) and check all vacuum hoses. Replaced fuse box assembly and all vacuum hoses and tank. Road tested vehicle home again and the same thing happen, the vehicle drove home perfectly but after cold start approx 5km into trip the light came back on and logged same codes. This time we were able to capture the live data via GDS data list (induction data) and could see that the desired and actual boost pressures were not matched (actually too low). Sent data to TAC and we both reviewed the captured data. Due to the fact that the solenoids and the vacuum hoses have been replaced the fault either be insufficient vacuum supply or intermittent fault in ECM. Fitted vacuum gauge to vacuum pump and found all was OK. Removed ECM and found coolant through multi-plug connectors on ECM and has also saturated terminals of the ECM (terminals face vertical so coolant could have leaked down onto the circuit board of ECM). Replaced ECM and programmed after cleaning multi-plug connectors thoroughly. Drove vehicle home and back again and found this time all OK, did not log any codes. On road test the snap shot data log via GDS2 was reviewed and found boost pressures now performing OK on entire trip, but did notice EGR value not performing correctly which could set a code in the future. Check EGR operation and found EGR actuator solenoid housing cracked not allowing EGR to work properly. Replaced EGR solenoid and road tested home and back again. Found engine management system now 100% all fixed. So it is VERY CLEAR this was 100% Booran Holden's fault

My partner purchased a VW from the team at Barloworld- Morrabbin. We had such a great experience…read morethat even I wanted to buy one! Gary helped my partner out with the purchase and Markenson helped with the test drive. Both were so lovely and helpful. After we bought the GTI (second hand) the service afterwards was great too. Gary is now the manager and he takes good care of us. If ever I wanted a VW that would be my first point of call. Ask for Markenson or Gary. You will be in good hands!

My experience with Barloworld servicing department has been completely the opposite to Ben L's - my…read moreTiguan is less than 3 months old and already requires diagnostics due to a System error for the airbags , all of the steering wheel controls have stopped working , including the horn. This makes the car unsafe and unroadworthy but their response has been one of complete disinterest and I have to wait almost 2 wks before anyone will look at my faulty new car. I had a Hyundai before this and it was brilliant , this will be the last VW i get.

High quality service from Trent and couldn't be happier with my purchase. Highly recommend The car…read moreconnection.

If I could give 0 stars I would…read more I was told the car had one owner -- it had three. I was told it would be serviced -- it wasn't. Shortly after purchase, the engine light came on. I was told it was emissions, then a few weeks later "bad fuel". A mechanic later confirmed a replaced fuel pressure sensor was under the bonnet and the car had underlying fuel pressure issues. Two independent mechanics (including VW) also confirmed the timing chain is worn/failing causing the fuel pressure issue -- a major repair likely costing close to the value of the car. When I raised this, the dealership declined to properly address it and referred me to a warranty with very limited cover. Based on my experience, I strongly do not recommend buying from this dealer.