Bought a second hand car from these guys. You get a 3 month warranty if there are any problems or…read morefaults with the car. Was very happy with the car we got, was in great condition and had a detailed log book with it. A couple of days before Christmas driving a few suburbs from home and something went wrong. It is a manual and suddenly it wasn't going into gear. Pulled over and contacted roadside assistance (they took +2 hours but that's another story). It was a Saturday afternoon and needed to tow it to a mechanic that was open (most weren't open being a Saturday arvo). We checked our contract and it was a couple of days past the warranty! We called the bloke up who sold it to us. He said we could have it towed to their shop and the mechanic who certified it would have a look on the Monday. Seemed like our only choice. Behind the scenes they got a hold of the mechanic straight away and he was ready to arrive and look at it that afternoon! By some Christmas miracle, the problem was not major. They managed to fix it for us that afternoon and they honoured the contract despite it being a few days. That's right. Just goes to show what a good bloke the guy is who runs the joint. Highly recommended for the great after service we were provided with!

Took the morning off work Friday with the intention of making a purchase on a brand new car…read more First visit was to Essendon Ford & the Fiesta. Unluckily for them, they wouldn't budge on the listed price (not even a dollar), so onto Hyundai it was. I enquired on the price of an i20, and asked if they could match a price I'd seen online, I took it for a spin, price was matched on an in-stock model, my bank paid them on cup day, cleared within a day and bang, just like that I have a brand spanking new (8kms on the clock) metallic grey 3 door i20 5 days later. The service was great from the get go, not too pushy (although there was a lady that did try & sell me on a paint protection & tinting package, and the finance guy was edging towards using their own finance), friendly, answered any questions I had and all contact was in a timely manner. Highly recommend visiting Hyundai and speaking to Riccardo if you're in the market for a new car! I've been jean shopping that was harder than this!

Rang Hyundai Essendon this morning with an issue with my daughter's 2015 i20, 6400kms on the clock…read moreand well within warranty. Power steering has gone on the car and steering locked up. Girl who answered the phone to start with was quite rude and the conversation did not get any better from that point on. I was advised that they would not be able to look at the vehicle until next Thursday (6 days). When it comes to a safety issue on the road -v- a standard service, I would have thought a little more priority would be given to a safety issue. RACV report was obtained and stated 'Power steering FAULTY, LOCKS UP - Drive at OWN RISK'. This is not the first time I have had an issue with the rudeness of staff at Hyundai Essendon but it certainly will be the last. My daughter's last car was purchased from Hyundai Essendon and salesman was great ! Very friendly and not pushy at all. The dramas started with the service department. Disgusted and definitely would not go back. Rang another Hyundai dealership and they were very concerned about the issue and couldn't do enough to help.

Terrible Customer Service. Lies upon Lies…read more Purchased a car and were told we could pick up same day. 1 week later still not ready for pickup. Window was smashed one night in their lot, 4 days later and they still had not had it replaced. Got nasty when we asked for deposit back. AVOID THEM AT ALL COSTS

Purchased a Suzuki Grand Vitoria 2009 Diesel for almost $10,000…read moreDespite purchasing two other vehicles from here previously they would only lower the price around $100 cheaper. I waited almost one month for the car to be ready because apparently it had a warning light on the dash that couldn't be removed I was told it "wasnt serious just annoying". I asked if I could change my purchase to another car I liked they told me it was sold but when I went to finally pick up the grand vitara the car I asked to change it to was sitting in the same spot it was one month ago. Anyway... After 3 months the cars issues began: the turbo was on its way out, the car would overheat randomly all the time until it stopped holding any water at all in the engine i rarely drove the car now the car won't start at all despite new batteries. I made many phone calls for assistance but was ignored and told we didn't pay for one years warranty and they couldn't help me.

Bought a Barina Hatch today, service was excellent and genuine! Bill is a funny guy and a caring…read moregentleman. Very happy with my car and a great deal too! Thank you.George.

Kon by name Kon by nature the guy is a liar says they have to do all this work to buy your car and…read morethen to find out off the person who bought it they didn't do it liar liar liar not to mention had me lie to auto flip so he didn't have to pay their $1000 dollar fee

Had not seen the boys for a long time walked in and found the same faces a bit older a bit gray but…read morea warm welcome was extended to me. Nick Steve and Chris had a great chat with me that I enjoyed. I had done my homework on what I wanted and they had a few for me to choose from. I was given ample time to check out the car that interested me. As in the past and now they have very well presented cars in top condition . I have now joined the Club that has being buying cars from them for over 20 years and its a big Club and I am happy