I am extremely disappointed with the low-quality, rushed, and unfinished job, especially considering the amount of money I paid (345GBP after a discount for immediate booking). I booked an End of Tenancy clean through http://www.cleaningbrighton.com (who confirmed they are the same company as Brighton Fantastic Cleaners). Although more expensive than other quotes I received, I chose this company because they appeared professional and promised me EVERYTHING I wanted: a full deep-clean of 2 bedroom house, with exterior window cleaning, sofa and matress steam-cleaning, carpet cleaning, and oven cleaning. Unfortunately, I was appalled at the unacceptably low quality of the service. They just didn't finish cleaning the house, and completely ignored the fact that I'd paid extra to have the exterior of the windows cleaned, and had specifically requested oven cleaning. The rest of the work was rushed and shoddy. For instance, the kitchen floor had been washed, but there was an inch of grease left around the edge of it, and 2 inches under the radiator. Another example: although I paid extra to have the carpets in the bedrooms steam-cleaned, they didn't even bother to vacuum under the beds! There was loads of dust there, as well as dust and dirt along the skirting boards. One room (the attic conversion) they claimed they couldn't access it has a spiral staircase, but there is no reason why this should have stopped them. I was not able to get a refund for the money I paid for this room, despite repeated requests by email. They obviously hadn't sent enough cleaning staff and hadn't allowed enough time for the cleaning work that they promised to undertake. After a protracted email agrument about what services I had paid for (in which they claimed that the phrase 1 window per room meant 1 window in 1 room only sigh), they organised a reclean to supposedly complete the long list of unfinished work. They sent just one cleaning technician, who turned up 90 minutes late and stayed a mere 2.5 hours. Some outstanding jobs were completed, but overall, the clean remained unfinished. Do not use this company. read more

I was moving into a new apartment where only one room had carpet. I asked Smith to come in to steam clean the carpet since I have a cat. The carpet in the room was pink and because there was only a small window, I thought it was quite clean. Smith came to inspect the carpet and thoroughly explained everything in detail and answered any questions before he started to work. Turns out the carpet was more soiled than expected. He made sure that I knew the condition of the carpet, taught me how to look at the dirty spots and how he was going to clean the carpet. After he cleaned the carpet, it turned out to be a beige color! Even though I underestimated the work required for this carpet cleaning job, Smith was very pleasant about it. He was friendly and cheerful throughout and I felt very comfortable with his professional service and that his cleaning supplies would be safe for my cat. I would recommend him to all that need professional carpet cleaning services with reasonable prices. read more

I really delighted by the cleaning service.Everything was done very professional,the girls were corteous .Everything was shining after them and i can really enjoy my new looking apartment !! I'm the happiest person !!! read more

Loved your company, and would certainly recommend it. Peter was terrific, was friendly, reliable, warned us he might not be able to do a good job due to the type of carpet, and then did a FANTASTIC job. Many thanks. read more