Care quality is very poor. Waited for too long for an appointment and had two times cancelled, they just rebooked whatever available time they have without asking and called for confirmation. This is not acceptable especially when it is emergency. Still waiting for my refund and already more than 10 business days. Priced too much, I got same service from other, way cheaper read more

My elderly father recently went to this office because he had a dental emergency. One of his teeth had broken, and his goal was to have a new partial denture made. Instead of addressing the reason he came in, he was told he needed a cleaning first. During that appointment, he was persuaded to undergo an additional laser treatment that was not covered by his insurance, resulting in an unexpected $140 out-of-pocket charge. My father has limited English proficiency, and I don't believe the treatment, the costs, or the alternatives were explained in a way he fully understood. When he later called me so I could speak with the office manager, I was told they could not proceed with impressions for his partial denture until two teeth were extracted, at a cost of over $1,000. When I asked why he received a service that wasn't covered by insurance instead of the basic cleaning his insurance would have covered, the response was simply that he had agreed to it. I explained that while we would absolutely pay for the treatment he received, I was disappointed that he had been encouraged to accept an expensive procedure without fully understanding the financial implications. Rather than addressing those concerns, I was told that if my father didn't understand English, he should have brought an interpreter. That response was incredibly disappointing. Healthcare providers should make every reasonable effort to ensure patients understand the treatments they are consenting to, especially elderly patients or those with limited English proficiency. Instead of showing empathy, the office manager was dismissive and repeatedly insisted that because he signed the paperwork, the matter was closed. The conversation ended with her telling us, "Fine, go somewhere else." We will be taking our business elsewhere. I hope this office reconsiders how it communicates with patients and treats those who may be more vulnerable. Every patient deserves to fully understand their treatment options, costs, and insurance coverage before agreeing to additional procedures. read more

Unprofessional! Too many people taken in at one time. Only one Dentist handling everyone. So she bounces back and forth. I've been in the chair 3 different times when the container that holds the water for the suction hose has either been leaking or totally fell off. Water everywhere! I'm a senior and have been to a lot of dentists in lifetime! This place needs to remember who they're working for... the client! read more

Came here with a referral from a friend for a similar treatment that she had. The staff was courteous, but Dr Rout was very patient with my incessant questions, as she addressed them all and my anxiety. All in all, it was a good experience with the treatment. Will come back again should I come for a similar treatment. read more

Update 12/14/2023: My husband had finished tooth extraction and implant installation yesterday. He was impressed by Dr Justin. He did a fantastic job. No pain at all. Glad BrightNow takes customer feedback seriously. read more

Very Horrible. Traumatizing. Indian dentist was very rude, heartless and inconsiderate.

Do yourself a huge favor and avoid this place. I made an appointment for a tiny chip on my tooth. I check in and get quoted $120 for a cleaning. Mind you I haven't even opened my mouth or been seen yet. Previous experience when I had my wisdom tooth extracted months ago, I remember they charged me almost $200 for nitrous oxide that I didn't even use for a minute. Because I didn't feel well, It made my heart race and I was still charged for it. Anyways I tell the receptionist that I'm going to talk to my insurance and get back to them. She asks me if I'm canceling today? And that there is a $25 cancellation fee. What a joke ! read more

just came from Bright Dental in Tracy Ca.. Thank you to Laura. and the Dr. and Valerie and all the receptionists for all your year round excellence and support!! Going to recommend my daughter and husband to go soon. I love this place!! read more

The worst. I used to go to a different location but then moved so thought I'd come to this location because it's closer to home. For my first appointment, I called weeks in advance to schedule a cleaning and they didn't bother trying to get my charts from the last office. Because of this they did a bunch of procedures that were not covered by my insurance for the year and so I got billed - even after telling them I didn't need the services. In addition to that, they make you pay what's basically a "new patient fee" which they can waive but don't. So if they try this with you, tell them to waive the fee. The front staff was rude and their billing manager raised her voice and picked an attitude with me when I was trying to understand why they were charging me for things I didn't ask for. Fast forward to my next cleaning. I called to reschedule because life happens and you can't always plan correctly 6 months in advance. They told me the next available cleaning is 4 months out!!!! At that point I'd be ready for my next cleaning. So will not be returning here and will find another dental office. read more

Finding a good dental clinic is really hard. I think I found a permanent one for me. They have great management. The manager Valarie is the best. She cares about patients and if there is any issue she will solve it. I had my cleaning today with Hygienist Adrian Caro, I want to give a special shout out to him. He is the best hygienist I have came across ever. So detailed and patient. He explains you everything he is doing and gives you good knowledge on how you can keep you teeth healthy. After doing cleaning with him I am never changing my hygienist. Hopefully I can permanently see him. I will be recommending my friends and family to see him also read more

Visiting from out of town. Went in and had x-rays taken. One minor cavity that may or may not have been causing my problem. They wanted me to sign up for a loyalty program at $79 and to fix the cavity $418. Stated the standard customary fee for such a procedure was $1068. For one filling!?!? What a joke read more

I have been coming to Bright Now since moving to Tracy almost 3 years ago and they have been very thorough and friendly. Theresa, the hygienest, is really nice and takes time cleaning my teeth. She is always gentle and gives suggestions to help improve for the next visit. Recently I moved to Manteca, but still come back to get my cleaning every 6 months, as they know me and can watch for changes that are significant. The rooms are very clean and open with nice music playing. I also appreciate getting my toothbrush, travel toothpaste and floss each time! read more

Bright Now! Dental - Room 1 - Cosmetic Dentists Near Me - Tracy, California

New patient here, went to see Dr Atteme. I must say I had a very pleasant experience from check in , cleaning and check out. No complains at all... I have seen a few dentists before I was not comfortable with and Bright Now dental was pretty honest and great service read more

I will never go to another dentist office (if my insurance allows it!!). They are the most considerate and understanding dental group I've ever dealt with. I have severe anxiety when it comes to dental work and their entire team has put me at ease these last 3 weeks that I've been having issues. read more

I been coming here for a few years for myself. It was pretty good until recents few months. Front desk people too busy chatting and having their lunch instead of making my apts. I been to few dental offices but I never seen workers in the front desk having their lunch and eat in front in front the patients. Yes, I said it! Eating in the front desk. Chips coffee donuts Jamba Juice pho rice, you name it. A feast.. almost a luau!!! Why do I need to wear a mask in the waiting room while they eat right In front of me with there mask off. Anywho, once I finish my dental work, I won't be coming back. read more

So far I went to three different Dentist's because till today I have Pain! All the time, effort, pain, money I had to go through and will be going through because they werent able to do a Simple filling correctly! Thats the first thing they learn during their school! Im so upset! read more

My daughter had a very bad experience with a female Indian dentist, she is a very unprofessional and very Rough person specially with kids , she applied the gel anesthesia to my daughter in her gum and then, not even wait a least a minute like how is recommended, she applied right away the inyección anesthesia to my daughter, causing a very painful pain in her gum. She was screaming for pain and that lady not even said Sorry to my daughter , very unprofessional, and I don't know how to call her but ,she is not even deserve be a dentist. I'm gonna file a report complaint because she has to be removed from that office. I hope the board of California dentist respond about this incident.and Parents, you gotta be careful with that salvage lady .. read more

Worst experience ever! We switched from the San Jose location as we relocated but we regretted it. My fiancé had to return about 5x for a crown that always comes off. We waited over half an hour for my daughter's 6 mos. appt. Staff aren't as friendly as the other locations and they seem to be always late on appts. and I'm speaking for the times that we are here. We were never called on time. read more

I got my teeth whitened. Payed $100. Waste of my time and money. After teeth whitening my teeth looked the same! I do not recommend this place to anyone who would like to whiten their teeth for cheap. The people were fine it was just that the whitening did not work at all. read more

Very pore service also the cost of work is very high even if you think you have coverage from insurance!! I have 100% dental coverage through my work as long as I go to Bright now . I had a cleaning and cavity filled and they referred out of office for a root canal saying they don't have time or appointments for this service and later was billed $ for a root canal not knowing it was not covered due to the fact of being a second party dental facility even though Bight now told me where to go and made the appointment And there was no mention of any additional cost until the bill came in the mail. Also staff was not so nice and not helpful at any point. I would not recommend . read more

This was my first visit and I was thoroughly satisfied. The staff was very professional, attentive and informative. Thank you Dr. Bhaskar and you assistants Nagina and Ulma. I recommend their services and look forward to my next visit. read more

Today is my 4th visit to this office for dental work and I must say that all my visits combined were the best experience I have ever had in visiting the dentist. The office was always clean and the staff was very welcoming and professional. They described all the options and spaced out all the procedures perfectly around my schedule. The front office Val and Jay and one more but they were friendly and did not make me feel uncomfortable even while waiting in the lobby, which was not a long wait at all. They were very good about answering all my questions and worked around my financial concerns. The dentist dr person was ok however she is not much for small talk. She is a good dentist but don't go looking for friendly conversation. At least her confidence in her work was enough for me to trust her drilling in my mouth. I would recommend this location to any one that needs these services. I dive from Stockton for this particular office. read more

This place is absolutely amazing. They accommodated my schedule and they worked so quickly! I love my teeth. Their expertise is really great and everyone was so welcoming. Definitely coming back again but for my kids! read more

Bright Now! Dental is one of the BEST dental places I've been too. The staff is delightful to be around. They're friendly, helpful, and always smiling. The doctor is very gentle with her hands, and has a great personality! She makes going to the dentist not so bad. She always makes me laugh, and asks me about myself, which shows she genuinely cares about me as a person, and not just as a patient. The wait time is little to none, the front end staff explains everything in detail so you completely understand everything, and they're all quick and efficient! I'd come here again and again, and I'd most definitely recommend this place to anyone I know. Great job, Bright Now! Dental! Keep it up! read more

Prices are high went to new dentist Orchid dental same as bright but better prices. For the price that I paid I expected a lot more service than what I got, things undone still. Will not go back read more

I am a working professional and find their schedules very inconvenient. They should have flexibility to see patients on Saturdays as well. Initially I was able to get an appointment on a Monday now when I called in to schedule an appointment, the front desk advised me the doctor is there only Thursday and Friday. Is this convenient? Ask yourselves this question! read more

I am 50 years old, been getting my teeth cleaned now 3 times a year (my preference for 35 plus years, 2 times a year before that. Brush and floss twice a day, no sweets (can't) and great smile. Just moved to the area, needed a dentist and went for cleaning and xrays (covered by my insurance). First of all, way to many employees with 2 people in the office...hmmmm. After xrays (no cavities) and being asked from 3 different employees there if I ever had a deep cleaning done (before I was inspected?), replied I have never needed one. The doctor came in and was qualifying me for a up-charge because she could not find any clear problems or than minor recession (normal at my age), teeth clean (no excessive buildup or plaque, no cavities). the doctor told the hygienist I just needed a cleaning, that I get 3 a year. The hygienist walks out, doctor follows, they talk for 5 minutes, doctor returns and said she has changed her mind, I need a deep cleaning??? Generally people get a deep cleaning if they don't take care of their teeth? Miss a cleaning or two? I haven't had or needed a deep cleaning in 40 years?? Just had my teeth cleaned before I relocated??? I don't write unfounded reviews, trust me, you regret a visit as I did if you show up. read more

Money making machine... Called them to see an oral surgeon, was quoted $100 over the phone by Stephannie, the "coordinator", asked her if I should expect any other charges and she said no. At the end of the visit was asked to pay over 200$, because they took xrays and no one even bothered to ask if I need any (have just done all my full xrays a week ago)... can not judge the dentist, did not meet him/her, but at least their visiting surgeon was honest enough, unlike the front office staff, and told me he would not perform the procedure I need since he is there only there once a while read more

I'm not a fan of dentists. I had bad experiences as a child. The staff at Bright Now have been awesome! I love them. They take their time and make sure I'm comfortable at all times. They ask about numbness and really really care. I won't go anywhere else! They are stuck with me now. read more

Lately this office has not been doing a good job at all front desk customer service is a little bit rude and mean and my daughter been going in there for almost 8 months now and nothing really changes in her teeth improving and the customer for service is going backward instead of going forward it's really bad read more

This place is nice and all the workers are great. My dental visit was a pleasure in and out in a timely manner. I would recommend this place to anyone looking for dental work without hesitation. read more

I wish I could give this place NO stars. I feel like it's always something here. Do yourself a favor and don't waste your time.

Thanks to family refferal, i couldn't be any more please with the work they've done. Great Hospitality and Management.

Good people very friendly.The receptionist,hygienist,dental assistant and the dentist are all awesome!

Not to happy with my last visit I got a crown that I don't really needed my tooth wasn't hearing and now with the crown my tooth it's to sensitive to the point that I can't even enjoy a cup of coffee read more

I highly recommend the Tracy office. They are very professional and surprisingly pain free!!!! I had major work done had teeth pulled and new dentures. I got my smile back!!!! read more

WORST DENTAL EXPERIENCE EVER: Steer clear from this office or this company in general. I made an appointment a week in advance have them my insurance info even checked if my insurance was covered and everything was fine. I went in the did X-rays sat me in a chair for over an hour and refused to do my cleaning because they claimed my insurance wasn't going to cover. Needless to say I left the office with nothing done and was extremely furious that I wasted an hour for them to do absolutely nothing. A couple months later I received a bill from them and I'm irate they want me to pay for them doing absolutely nothing. My insurance said they put me with an out of network dentist that would charge me more for any visit. They are absolutely ridiculous here and tried talking to a manger and they blew me off and stated they couldn't do anything for me. Avoid this place like the plague. They don't care for their clients and only want to make money. read more