I took my cat in and was told my cat had feline leukemia with out testing just looking in his mouth…read moreand prescribed prednisolone and said it could extend his life up to 3 years. But when after a year called in for a refill said had to come in and pay for office visit to get refill and to examine again. said had to test. used to be a great vet until he sold it. These people don't care for pets just money

Bring my dog back from the dead. They robbed us at our vulnerable moment and did not even care to…read moresay sorry for your loss. They definitely took his life and knew my dog had no chance!!!

Nice job! Excellent customer service and they take good care of our 5 month puppy from start to…read morefinish. Would highly recommend!

we have a beagle. Her name is Bella and we take her over there at least twice a month for her…read moregrooming and I don't know if she loves it or not but she definitely smells great after they finish in the pictures they said are so cute see attached.

VET ADVISED ME TO KILL A PERFECTLY TREATABLE DOG IN ORDER TO PRICE GOUGE ME INTO PAYING 2000 TO…read moreLEAVE HIM OVERNIGHT! He did bloodwork and told me verbatim that my dog has "multiple organ failure" and he would not make it if I left. He said I needed to leave him there for $2000 or euthanize him--they literally brought me an unsolicited cost sheet for euthanasia. I got a second opinion at another facility where they did more thorough tests beyond the initial bloodwork to get to the root of the issue and it was literally just pancreatitis which is treatable with rest, diet, and pain medication. Absolutely unreal that this man lied to make my pet's condition sound absolutely dire to swindle me for money, and more than that, I genuinely believe this man would have let me kill my beloved pet if I agreed to that while he knew pancreatitis is EASILY treatable.:. That absolutely makes me sick to my stomach. This place shouldn't just be shut down, this man should be in jail! I kept asking questions because he was being so vague about all of it and he was clearly getting annoyed and trying to throw around jargon trying to confuse me. I'd ask general questions and he'd say something like "I don't have a crystal ball!" and I told him I'm just trying to understand and he must have had similar cases to be able to give ANY information at all and he replied with "I've had thousands but this dog is an individual!" Dude what? What is medicine and science if not collecting data and knowledge based on repeating studies, treatments, etc? How have you seen this thousands of times and still have no idea if my dog will even have a chance to make it?? Then come to find out it's frigging treatable pancreatitis! Then they have these framed plaques on their wall in the waiting room about how they "proudly service K-9 units" and their commitment to excellence but they're literally spelled wrong...? ("ExcellAnce" ) Also they have mismatched bargain bin dish drying racks for kitchen sinks they are trying to sell next to dog food and a random tiny statue like we're at a Ross or something lol. This place is absolutely ghetto; girl up front talks to you fast and sterile like her second job is an auctioneer, "doctor" lies about your pets condition to play on your worries and tries to hustle you, and it honestly all just looks dingy, small and gross. Please do not bring your pets here.

If I could leave this place 0 stars I would. They KILLED MY DOG!!! Less than 24hrs from surgery my…read moredog died. The knew my dog wouldn't survive the surgery and they preyed on us on our weakest most vulnerable moment and took $6k in total from us. The are horrible. Don't bring your pet unless you're ready to make funeral arrangements. Even to cremate your pet they over charge

There were several tanks with dead fish, some started showing signs of decaying, they need to do a…read morebetter job cleaning tanks and removing dead fish immediately. Maybe hire someone that is responsible and pay attention to detail.

Great selection for puppies! Everything you need for a pet. Great selection of beds and food.read more

They are great. They treat your pet as if it was their own. The staff are courteous and helpful and…read morethe i am very at ease when i drop off my dog knowing she is well taken care of.

UPDATE: After posting my initial review I later received a personal call from the owner, Darlene,…read morewho was kind and proactive in addressing my concerns. She explained that my pup had been playing with a 4-month-old Doberman and that the mark was most likely from normal puppy play. She also apologized again for the mix-up with the cat baths and reminded me to bring them in for their complimentary service. Overall, I really appreciate how Darlene followed up personally and took accountability. Aside from the small oversight, I could tell the staff truly cared for our pets. With just a bit more communication and attention to small details, this place could easily be a 5-star experience. I will be bringing our pets back next time we are in need of boarding services. I hope to be able to give a full 5 stars the next time we board with Bass Pet Resort & Spa.

Beware taking your pet to be groomed. They are amateurs and will do what they want. I asked for a…read moretrim and they completely shaved my Papillion down to his skin, even his wispy signature ears. He had a few knots under his legs and his feet needed clipped. They did not listen to my request for a trim. They clearly cannot use scissors and rely on a machine based on how choppy his feet and ears are.

Great grooming place to bring your dog. We always have a good experience there with my dog haircut.read more

First time coming here and I do have to say I was very impressed! When you come in you sign your…read morename and pets name on the clipboard and take a seat, the front desk then calls you up to weigh the dog or pet and tells you how much everything will be and that you can pay at the end of your visit. My dog is an Australian Shepherd who has high energy and gets very nervous around other dogs which caused him to poop and pee and the ladies at the front were very professional and cleaned it up and mopped. I came here to get my dogs vaccines updated, the doctor was very quick and nice! The inside was very clean from the floors and the bathroom! There was even a lady wiping down the front counters and organizing the front area. If I ever have an emergency or need a doctors appointment, we will definitely be back here!

Brought my 10 year old pitlab in to get a quote to have a skin tag removed. I was willing to do the…read moreprocedure same day as well. She's been coming for years here for her checkups and apparently they completely lost of both her and my information of past visits and all of her medical records. Regardless, I wanted the quote to have her tag removed. Paid their exam fee. I waited forever to then be told that I needed to wait even further after a basic inspection for my quote. I waited several hours until basically closing time where I just f it, I'm out of here. The receptionist said they'd email to me which to this day after about 2 weeks I still have not received, even after multiple reminder phone calls. They're happy to take the exam fee to then ignore me. Shame, I would have paid them s'more to actually get some shit done had they not ignored me. Whatever. So be it, taking my business elsewhere.

This is a wonderful and clean looking pet shop! We bought both our sons' birds here. They were baby…read morebirds which Mr. Romano continued to hand feed even after we had purchased them. We were able to have our boys visit when they pleased. Mr. Romano then told us when the bird were ready to come home. We highly recommend Romano's Pet Shop.

We Love Romano! We've gotten several little pets from this place and we Love it here. Got to hold…read moreand snuggle some baby sugar gliders this time we went This is a great little spot. Support small business!

Dear Owners of Woof Gang bakery Grooming,…read more I hope this message finds you well. I am writing to express my deep concern regarding an incident that occurred today, October 29, 2025. As a loyal customer of Woof Gang for over a year, consistently paying $130.00, including gratuities, on a three-week basis, I had an extremely disappointing experience under the new ownership. Today, I had to wait for four hours for my dog, Faithy, to be fully groomed, which included a Blueberry Facial. After three hours, I received a text notification, along with two photos, informing me that Faithy had a bowel movement. The message further stated that if this happened again, she would be sent home as is, due to the delay caused by other dogs (eight dogs on the roster and only one groomer). Natalie, the groomer, would finish Faithy's grooming once she got through the others, but it would take a while longer. I am appalled by this subpar treatment and the lack of proper service. Faithy's hair around her eyes and face was not trimmed as requested, her nails were not cut, and the overall service was horrific. Furthermore, the communication regarding the delays and the handling of the situation was extremely unprofessional. As a dedicated customer, I would like to understand your policy on sending a dog home if they have defecated. Additionally, I would appreciate knowing what steps you plan to take to ensure this does not happen again in the future. Your prompt attention. still waiting....no response.

Very enthusiastic and informed employee. They have the exact snack. I wanted in stock and at a…read morebetter price than Amazon! Lots of lovely snacks and other dog supplies as well as grooming. Please keep your prices competitive it keeps me coming back!

I make the drive from Davenport to go to this vet because they always do everything in their power…read moreto make me and my pups feel comfortable. Only tiny complaint is be prepared to wait a while for the vet. Our annual visits always take about 80 minutes and most of that is waiting but I've come prepared now so it doesn't bother me much. Anytime I call they always promptly answer the phone and whenever reception doesn't know the answer they always make sure someone calls me back. They do their best to keep the lobby clear which is really helpful with one of my dogs who is a bit reactive. The techs and the vet both take their time with our dogs and answer my million of questions. I trust their advice and will continue to bring my littles here.

After reading the "clinic's reply" blaming us for being rude, I felt compelled to "reply to the…read morereply"! Update: reply to reply. Of course, blame it on the customer. How can we have taken our dogs to this vet many times in the past few years and we have always been polite and kind to the employees and this time we were "rude" out of nowhere. We've always given the clinic and employees great reviews, and now they have a new employee that treated us like crap because we were asking "to many questions" and her reply was that "if we didn't like it, we were welcome to leave."? Trust me, you will find out how rude your employee is when you or any other customer rubs her the wrong way! There are plenty of other vets that we can take our dogs to. Remember, we are paying customers, we were not asking for freebies. Wanting to see how we can minimize cost (not asking for freebies) is sadly a challenge in this economy, especially as a senior in a fixed income.