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    Bright Brains

    5.0 (1 review)
    Closed 5:00 pm - 8:00 PM

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    2 years ago

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    Mother Goose

    Mother Goose

    4.0(14 reviews)
    2.0 mi
    Established in 1967
    Free estimates

    Just the best. Great teachers and wonderful daily support. Ms Patricia and Ms Laura are wonderful…read moremanaging many drop offs and picks ups daily. They have excellent communication skills and provide details reports everyday. They truly love love our children. One star reviews should be removed by Yelp as they are not representative of anyone else's experiences. I feel terrible for those poor twins having to live with such an overbearing parent.

    My experience here was terrible. The teachers kept on messing up things for my twins boys. My one…read moreson doesn't take a pacifier but they required us to bring one just in case. And they lost it the 1st week. How can you lose it when the pacifier was attached to a pacifier clip and clearly marked with his name? It's a small incident but no apologies for mishandling my kid's things. Also, they mixed up diapers. My twins use different size diapers since one is bigger than the other. They came home wearing each other's diaper. Smaller son was swimming in a big diaper and the other son's belly was bulging out so much because the smaller diapers was too tight on him and he was super fussy. In addition, they mixed up bottles between my two boys. They are on different type of formula for dietary reasons, which was explained to the staff. We also use different type of bottles to prevent mix up and name stickers. One day one of the teachers told us one child wasn't eating his bottle that day. I saw that the unfished bottle was for the other child. Of course he didn't eat it because it wasn't his bottle and wrong formula. Also, strange thing about this place is that you can't go in to the infant room unless you have a background check clearance. I was able to go in during a tour but once my kids started going there I, a parent, couldn't go back there. At drop off/pick up teachers bring each kid in and out of the infant room. I asked my friends about their daycare and no other place has such strange policy. When I asked the owner about this she said it's for insurance reasons that they don't want anyone to fall in the nursery and get hurt or hurt the kids. And they don't want parents to interact with other people's kids. Why would someone fall in the nursery and why would someone bother another child that's not your own. I just want to see the place where my child is at all day. Their reason is such a B.S. This policy is so shady. Lastly, Lisa, the owner of mother goose kicked us out of the daycare without any prior notice over diapers. When we picked up the boys we were told one of our boys' diapers ran out. But we just dropped off a brand new big bag last week. We thought it was odd since they usually last about 2-3 weeks. We brought this to one of the teachers attention. She told us that our baby had some episodes of diarrhea for a few days and may have used up more diapers. But it didn't make sense to us how fast it ran out. Feeling uneased about this we went home and checked daily report for the past several days. Based on the reports, we were missing about 20 diapers. We know it's only petty diapers but missing 20 in several days?? We thought it had to be somewhere in the back at the daycare. We usually bring double of everything each time and they keep stuff in the back room. The next morning, as my husband dropped of the boys he showed them the report and that a lot of diapers are missing. We didn't accusing them of doing anything wrong. My husband just asked them very nicely to double check in the back to see if there are any left. We didn't hear anything back from them the whole day but when we went to pick up the boys at the end of the day we were shocked. The owner Lisa had us come up to her office and told us that it doesn't seem like we trust them and without our trust they don't want to take care of our kids. Prior to us arriving, she had already written out a refund check and handed it to us. She told us she has to protect her teachers for the future incidents and has to take this action. I was like protect them from what? It's not like and we are gonna sue them for some missing diapers!!! It's ridiculous. Just like that! She didn't even give us time to look for another daycare. All they care about is $$ and covering their butt. Lisa is clearly not interested in building a relationship or work things out with families that send their loved ones there. About the missing diapers, Lisa said teachers may have not recorded some diaper changes here and there if things got too crazy and etc. If that's the case train your staff better and do a better job. Don't say you are offended because we don't trust you and kick us out. Mothergoose owes us an apology since they clearly messed up and didn't do their job right. Instead of an apology we got kicked out. Unbelievable!!! They have a 2 weeks' notice policy when you want to pull your kid(s) out of there but when they don't want you they don't give you grace period to look for another day care. How is that fair?? We had no one to watch our kids the next day. Lisa and her staff did not care. If anyone decides to send your kids here, be prepared to shut your mouth and forever hold your peace. The day you open your mouth to question or complaint is your kid's last day there.

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    Bright Brains - tutoring - Updated May 2026

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