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Brigham Gary, DDS MSD

1.0 (1 review)

Services - Brigham Gary, DDS MSD

Orthodontics

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Carefree Smiles Dentistry - Your Carefree Smiles Family

Carefree Smiles Dentistry

4.1(74 reviews)
10.9 mi

whatever you do, don't go to this dentist after removing all of my bottom teeth and to get a…read moredenture I had some very sharp painful protrusions coming from my gum Dr. Wyatt that came in to see me made me feel like a complete utter loser did not treat me with respect even though I repeated to him over and over what I was feeling he kept saying it was due to my chemo, which I kept telling him. It wasn't because I'd only had chemo a couple of weeks before and this pain and protrusions have been there for months. The guy spoke to me like I was some kind of imbecile and like I was completely uneducated. I have two college degrees one a doctorate so I am by far from stupid or unintelligent. What could you improve absolutely everything this place is now left me in tears twice

After having a slight chip in my bridge, I went to CFSD because my current dentist was small and…read moredidn't have the time to see me. They fixed my bridge and my husband and I decided to go to them for future dental work. The bridge they had just made me chipped within a year and when they looked at it they said it wouldn't be a problem, even though the bridge they replaced had the SAME SIZE CHIP. Then why did I need to get the original one replaced? They told me I needed Invisalign and since my insurance paid 100% I went ahead with the work. I, however, had to pay the entire amount upfront. My insurance company made 3 payments. The last payment of $1300 was made about 7 months after we started (March). I called the office seeking reimbursement (I always had to call, they never just put it back on my card) and they said it could take up to a year to receive it from the insurance company. I said it had been sent and they said they didn't receive it. After not hearing from them about the money for 5 months I called my insurance company and they assured me they had sent it 5 months PRIOR. When I called they admitted it was received in March (now August). When I asked why they didn't call me they said "We have a lot of patients). After finishing my Invisalign treatment they asked me how I would pay for the retainer. I asked, "What retainer"? They said the one that is going to cost $800. I advised them nobody told me in the beginning about this expense and after looking at their records they agreed it had been missed. I decided to go somewhere else and had an excellent retainer made for $129. Again, this is another money grab. Subsequently, they set up a teeth cleaning. They were aware that my insurance covers 2X a year cleaning but they set it up a month earlier so that my insurance didn't cover it. Again, looking for MORE MONEY! They also told both myself and my husband that we need our wisdom teeth out. The estimate was VERY high and when I asked why they said that their surgeon was not in the network but we were unlikely going to get someone else to do it for less. I refuted that this was true and went to a surgeon who accepted our insurance and paid a fraction of what they had quoted us (another attempt to squeeze more money out of us). I had a very good high-coverage plan that was coming to an end (Cobra) and I went in for a cleaning and felt like some of my teeth might feel a smidge loose from the Invisalign. They then took an X-ray and said that one of my crowns needed to be replaced. This crown never bothered me before. Since my insurance was ending I asked how much it would cost for me to replace it. It wasn't a problem and I wasn't so inclined. They came back and assured me my responsibility would be $439.00. They said it was important to have this done. They made a new crown and within one week called me to tell me my insurance WOULD not cover it because it had just been replaced a year and a half ago by my other dentist. If it was just replaced, why would I need another one? Suspect for sure. IMMEDIATELY (even though it took them six months to pay me the money they owed me), the front desk started to call and harass me for another $600. Since I didn't agree with them, I asked that I be given the X-ray so that another dentist could look at it. That Dentist also agreed that it appeared to be a money grab. They said they would wait until the New Year before doing anything. Shortly after that, I received a collections notice. With that said, my original dentist was nice but after that it all went downhill. I have never had such a terrible experience with a dentist in my entire life. My husband and I have found different dentists and are much happier with our experience there. I highly suggest that you DO NOT use this office.

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Carefree Smiles Dentistry - Dr. Cook

Dr. Cook

Carefree Smiles Dentistry - Dr. Curtis

Dr. Curtis

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Brigham Gary, DDS MSD - orthodontists - Updated May 2026

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