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    Bridgetown Dental

    5.0 (1 review)
    Closed Closed
    Updated 3 months ago

    Services - Bridgetown Dental

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Bridgetown Dental Photos

    Recommended Reviews - Bridgetown Dental

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    7 years ago

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    Ask the Community - Bridgetown Dental

    Darcy A Wakefield, DDS - Wakefield Dental policy for sending dental records

    Darcy A Wakefield, DDS

    2.9(13 reviews)
    0.4 mi

    I had an extremely frustrating experience with this office. I was told on three separate occasions…read morethat they were in-network with my insurance and that I needed to pay upfront to be reimbursed by insurance. That information was incorrect, they are not in-network, and I ended up paying nearly $1,000 out of pocket. When I attempted to submit claims through a secondary insurance, it took months for the office to process anything. I had also been to the office three times to have my records sent to a new dentist (I also paid a fee to send them- they never informed me of the fee they just added it to my bill) and the records still had not been sent until my fourth visit to the office. On top of all of this, the office is frequently closed during their posted business hours, they rarely answer the phone, and getting any follow-through has been extremely difficult. This office lacks transparency, organization, and basic professionalism. I would not recommend them.

    I had to pay $600 up front for a dental deep cleaning even though Anthem covered majority of it…read more Appointments began at the beginning of March. In May, I began inquiring about the dentist reimbursing me since the EOB's had verified all of the charges that they had paid Wakefield and that is what receptionist said they needed to reimburse me. Wakefield received payment from Anthem two months ago. It's July 10th and they still haven't reimbursed me. I stopped in yesterday because they won't return my calls or answer my phone calls. I even called Anthem who called their office and they HUNG UP ON THEM!! Sara assured me the billing office would call me last night, but she refused to tell me what the issue was. Apparently, the billing department works at home (it's probably Darcy herself). Guess what - as expected, no call. I asked to speak with Darcy and she either hid in the back or wasn't there - she doesn't return phone calls either. Anthem suggested I file a complaint. This is the most unprofessional medical office I've ever dealt with. They owe me over $500 and they're making every excuse they can to avoid paying me. Do NOT pay them up front as you will never see your money. They messed with the wrong patient this time.

    Bridgetown Dental - generaldentistry - Updated August 2026

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