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Insurance Concierge Group

3.0 (2 reviews)
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Services - Insurance Concierge Group

Car and truck insurance

Life insurance

Motorcycle insurance

4 More Services

Homeowner or property

RV insurance

Vehicle

Boats and watercraft insurance

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Gustavo Espinosa - GEICO Insurance Agent

Gustavo Espinosa - GEICO Insurance Agent

(18 reviews)

I've used GEICO since arriving to FL in 2015, and we finally got round to adding my dear Queen Bee…read moreinto my auto policy. The reason for this is simple: she used a different insurer for over 30 years and they upped her premium by $600+/yr. No accidents, citations, nothing! Some good neighbor! So I visited GEICO office right round the corner from our home, barely a mile away. Let's just say these folks are a better neighbor for all that happened. We were greeted and served straightaway by Wanda R. who was a pleasant enough lady. She plugged in all my wife's info into their system, asked questions and explored options for discounts, etc. So after all that business going back and forth w. the computer and my own GEICO app...voila. The Queen Bee is now saving $900 a year for the same amount of coverage, or $75/mo. All this stuff adds up and since it never had been easy since the Rona, it only makes sense, friends! Office has its own cute little building on US 19 northbound service road just north of Belleair Rd. Inside is no real big deal one way or the other. It's an insurance office, so don't expect popcorn and balloons anyway. The associates all seem to have their own desks decorated and homey looking, so I'm sure that's a good clue as to how they run the place. All in all, I now believe I'm validated in my auto insurance choices since getting here to the Sunshine State several years back. Thankfully no claims thus far, and here's hoping it stays that way. Either way, these folks offered good, straightforward service in a timely manner. That's one thing I'd never expect from insurance brokers!

The worst customer service I've ever experienced and it's not even close. Discovered there was…read morefraud through my credit card with geico, made geico aware of the fraud and they did absolutely nothing about it, didn't even stop the charges or investigate anything, I had to file a police report to get it corrected. Took on average 2 hours just to get through to a person each time I called and they were pretty much useless when I did get them on the phone. Garbage customer service 10/10 do not recommend using geico.

Insurance Concierge Group - autoinsurance - Updated May 2026

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