Our home was insured with Most as our Broker. We received an email from Most that or home…read moreinsurance company was "being ordered to liquidate" and that our insurance would continue for only 24 more days. Also in the email "Do not worry! We are working to secure replacement coverage for you and your account manager will be reaching out shortly to review options with you." I did not hear from Most and called them a few days the date our insurance was supposed to disappear and asked them about the replacement coverage. They said they sent an email (which I never received) saying they couldn't find replacement coverage because my roof was too old. They were uninterested in helping me and finally hung up on me. I'm afraid most failed me as my broker and would not recommend them.

Your not going to file a claim Sylvia my agent said first ..... That's why I have insurance , I've…read morebeen abandoned , no help ! The adjuster won't even call me back , I've done business here for 15 years , I've purchased several policies here , bad service to say the least , Carl

Drew is most knowledgeable, works hard to place well priced insurance with a result that makes the…read moretransaction beneficial. As a heavy insurance consumer, I highly recommend Royal Insurance for all ones insurance needs!

O.E Wilson Insurance is a very creative, knowledgeable, and transparent agency. Their customer…read moreservice is excellent, always prompt and helpful. O.E. Wilson has many of the best markets available and is a quality organization. John O.

Changing to Iron Rock insurance for our home and auto needs was simple they handled everything. We…read morehad to turn in a few pages from our prior insurance company. They made all the necessary calls. They offered pricing options from other companies, but suggested the best one we should go with that we meet our needs. I highly recommend Iron Rock.

I had the pleasure and then displeasure of working with Iron Rock that didn't last very long. If…read moreyou're looking for a quote, they can help., If you're looking for an Agency to represent you, your out of luck. When I had my first and only problem with the service, I continued to ask for a manager which took 3 conversations until one was placed on the call. Each person had NO customer service skills. I was, at this moment upset because they simply dropped the ball. (trust me they don't want to hear it) Upon talking to the Broker Lisa, she said "We're sorry, were just so busy". Then clearly, she didn't want to listen to me and said, "Clearly we are not a fit for you, you moved your insurance with someone else, so we seem to be done". To me, we hire the Agencies for the service and customer service, should we have issues because they are the experts to advise us. Buyer beware; this is not the Agency to help you with that. You would think in an Industry the works off retention of Clients, this would be handled differently. I can only pray that other insureds start to feel the same way and cancel, cancel, cancel. I'd give them a "0" in review if it allowed me to.

We needed a total review of proper coverages. Bambi took that on and suggested exactly what We…read moreneeded to protect ourselfs as well as filling our needs financially... Great job. We both feel we have perfect coverage and are well protected for all perils that may occur Thank you Bob and Kim

Since our homeowners insurance carrier was no longer going to be renewing policies, we needed to…read morefind a new carrier. Having worked with Meek Insurance for years, I contacted them and working with Claudia Negron, she found us a new provider at a considerable cost savings over our previous provider. I have always found this agency to be top notch in customer service and satisfaction whether it's homeowners, Autopen, or whatever kind of insurance you need. I highly recommend you give them a try for your insurance needs.

Poor customer service..I ended up finding my own car insurance since the quote Odiorne found me was…read moremore pricey than before.

We have had a superior experience working with Odiorne. Jo is quick to respond, timely, and an…read moreoverall pleasure to work with. She is matter-of-factly and pleasant, and provides excellent customer service. She has helped us with both renters and car insurance to find the plan that works best for us. Highly recommend!

I switched to Solace based on the recommendation of my property manager, and it's been a great…read moreexperience, much better than my previous insurance agent for sure! Quick response times, and I always feel like they are watching out for me and available.

I highly recommend Solace Insurance. Their staff is professional & always willing to help.read more

I actually enjoyed working with EIP. Being a first time Medicare customer can be confusing and…read morepainful. Once you sign up somewhere to ask questions, you get 50 companies calling you. I forget how I made contact with EIP, maybe because I was settling on Mutual of Omaha and was looking for someone to confirm my decision. I dreaded contacting yet another agent, but once I worked with them, I was quite pleased. The did not make me feel like I had to sign up now and I did have a second, longer discussion a few days later. After I signed up, it was easy and they kept in touch.

I contacted Elite Insurance company on March 20, 2026 and spoke to one of there licensed agents…read moreabout obtaining a life insurance policy for my wife. I gave the agent all the information needed for a small whole life policy, he gave me a quote which sounded very good, and my wife was approved. He sent me an application via email. And since my wife was working at the time, the agent made an appointment to call us back to go over the policy with both of us, so he set up a callback for April 2, 2026 from 12-12:30 pm to speak to my wife and finalize the policy. Well, April 2, 12pm came and gone, with no call back. So I called his number he gave me, the message said he wasn't available to take my call, so I called the main number for Elite insurance company. I got another licensed insurance agent, before I had a chance to tell her why I was calling she had already started her pitch to try to sell me an insurance policy. I interrupted her as nicely as I could and told her why I was calling. She found my information in the computer and after I gave her all the information she needed to confirm it was me that was calling. She just said that my agent was out to lunch. My first thought was, why would he schedule a call back to talk to me and my wife about the policy he was selling us during his lunch? She told me that he would return my call as soon as he returned from lunch. Well, the call back never came that day or the next day. So I started calling his direct line, and I would get the same thing every time, he was not available to talk my call. So I tried the company's main number again, and all I would get was my call was rotated back to my agents voicemail which said he was unavailable. I was not able to get through to anyone after that because nobody would take my call and my calls would be routed back to my agents voicemail which said he wasn't available. so by this time I was not happy with the way I was treated by Elite Insurance Company. I gave up on Elite and called another Insurance Company, I called Ethos, got a licensed agent, explained to the agent what I wanted and what happened with the last Insurance Co, and they were able to find all my wife's information in their database. Ethos, was not only able to sell me a policy for my wife, but they got me a larger amount of coverage for less money per month! Bottom line, really disappointed with the experience I had with Elite Insurance Co.