The PA I saw here was good and I would come back here if it wasn't for the rude receptionist staff…read moreand the MA. It's bizarre how they are operating with this staff scaring off patients. No follow up several times after they said they would. Office is run down and old not what you would expect from a doctors office. You can tell from the other reviews they have the same issues here.

Avoid going here if you have any medical issues. Horrible service. At the end of November I…read moredropped off paperwork to get my records transferred to a new doctor. They still have not sent it. I called today to follow up. The first call they hung up on me right in the middle of speaking. The second time I was on hold for 15 minutes until I decided to hang up. Their front desk folks need a lot of training in how to work with patients. Things went down hill fast once they sold the practice to a new larger firm a few years ago. All they care about now is pushing the numbers while chasing profits. Office visits double in cost. They are absolutely horrible. They have my phone number if they want to call about this review.

I feel very fortunate that my medical team referred me to Dr Perkins for pain management. I suffer…read morefrom chronic low back, hip & sciatica pain (for years) and was interested in alternative therapy. Wow! I love the care I've received here. It really is working. Dr Perkins is personable, thorough & very skilled in acupuncture & naturopathic medicine. She & her assistance Sam are my new favorite people!

If you're coming here for acupuncture and don't have too many questions, you're probably in good…read morehands, so I'm not going to give a super low rating, especially since I learned definitively that I have no chill when it comes to acupuncture. But I booked this appointment because their website services list naturopathy, and specifically under those services detail the process of diagnostics - and that's not what I encountered today. In her words, "if you're one of those people who wants to waste time with bloodwork and things like that then we can..." I am one of those people, and I really appreciate understanding the "why" behind my treatment at the very least. But I got a lot of vague answers (why are you giving me these supplements? "Well I'm just giving you what's in my brain," and heard probably 5 times today "it's FDA approved", as if that explains anything), and so I spent $280 to learn this isn't the place for me, when I never would've booked at all if they didn't advertise services they don't believe in.

This office has a high rate of turnover of staff and they are constantly behind. It is not…read moreuncommon to wait over an hour after your appointment time to be seen by the Dr. or NP. I was there on 2/3/26 and had an appointment at 1:15. The waiting room was full and I was not called back until 2:10 only to be told by the nurse that the front office staff never told her I was there waiting to see the NP. There have also been times where I was taken back right away and then waited over an hour in the exam room. This office needs some serious help.

I cant say anything about the doctor but i m super dissapointed with the office staff. It s been 2…read moreweeks i started to call and try to get an appointment. They gave me hard time about referral letter, i had one but they asked my doctor to FAX them . Which i called my doctor office and they sent 2 time in a week because the girl on the phone says they dont have it. Anyway , after she got the FAX, finally i was elligible to book something , oh wait , i had to wait until she decides I need a doctor , it s been a week , no body called me back. I m done with this office. Thanks God I m not dying because of my Hashimoto, but if you need a doctor urgently dont ever call them. Just wasting time!

I don't often go to the doctor, but when I do - I'm always so glad I go here!…read more It's so uncommon (these days) to get 'welcomed in' rather than 'processed' when you arrive at the doctor's office. Normally you feel like more of a 'copay & chart', nothing else. Nina up front is always so positive and friendly, she really helps make the whole process tolerable. Humanity in the doctor's office?! Bonus points for SPFC! Give that girl a medal! I saw a doc recently for a minor issue...great doc with a comfortable vibe...the tension just vanished out of the room right when she walked in. Nice experience! Normally I tend to feel dread when the doctor starts talking. I don't run into many examples of excellent, friendly *and* professional service these days, so SPFC is in a small class...it was a good enough experience that I felt it deserved the effort of an online review!

They gave me an order for an MRI which I have had to reschedule due to St. Pete Family care…read morerefusing to fax the order to the MRI place. When contacted by MRI, SPFC stated that the patient has the order and needs to bring it, this means I'm going to have to miss more work in order to deliver an order the doctor should send. I have confronted the staff about the situation and they said they are understaffed and don't have time. So now I am in all likelihood going to be looking for a new primary. Avoid this place if you can.

Finally, a physician that cares…read more I've seen Dr. Guirguis for a few years now. He, his colleagues, and staff are truly exceptional at what they do. I see a lot of physicians regularly over the past 15 years, and dew are as honest, as caring, or as thorough as Dr. Guirguis. I've been traumatized by poor physicians in my lifetimes, so the term "White Coat" just doesnt cut it. Yet when I go to see Dr. G , Zed, and everyone else at PP, it's like I'm going to see people I know, because they truly care. (And in the modern medical climate, this is the most rare of traits.) Most importantly... he is honest. When he talks to me, I can tell his sincerity. I can see and feel his empathy. To be honest, without Dr. Guirguis... I simply would not be here today. It takes a lot for me to trust a doctor, and he has earned my trust beyond any other. He has given me back a life I thought I could never have again. I'm no longer just living... I'm alive!!! - Matthew C.

Dr Guirguis is a great doctor but the staff and call center is very poor when you have problems w…read moremedication it very hard to get to staff it goes to a call center that have no idea about medication which is dangers they say the staff will call u they never do the call center is useless they don't have medical knowledge and staff not answer it very frustrating

Amazing at what she does. Treats everyone like family. Worth the wait. She spends time with youread more

Agreed. The wait is interminable. Staff is astonishingly rude. Private business is discussed loudly…read morewithout regard to patient confidentiality. Never felt I mattered as a patient but only what my insurance would cover.

Dr. Fansler is a wonderful doctor and very patient and detail oriented. I have gone to her for…read moreyears and recently referred my best friend and we both love her.

I called back in October to make an appt and the person I talked to took my info and said someone…read morewould get back to me...they never did. I then called and left a message...no one returned the call. On the third attempt I reached someone and made an appointment for the 1st week of January. They then called me a few days prior and said they had to reschedule for the end of January...which was OK. I filled out all the paperwork online except for the insurance because the website was down. On my way there, there was an accident on park blvd but I still arrived 12min early only to be told that my appointment was canceled because I wasn't 30min early. I asked if there was more paperwork to be filled out and was told no. I asked why they needed me so early if there was no paperwork to fill out and was told that it's what the doctor wants. The receptionist said she would talk to the doctor and I sat in the waiting area watching as my appointment time came and went. Finally, after sitting there for almost 30min...the receptionist said the doctor wasn't going to see me and I would have to reschedule. I had to take time off of work for this appt...the doctor was obviously not even available at the appt time or had the decency to tell me herself she was canceling.

Dr. K has a lot of experience and it shows. He's very friendly and genuinely cares about his…read morepatients and their health. Our family has been using him for years. He just started doing house calls only which we found to be even more convenient.

Dr Kauzalrich (Dr.K) is an effective and thorough Physician. What greatly sets him apart is his…read moretrue concern for your health. In these days of Nurse Practitioners rather than Doctors. And the perception of being on a assembly line in some Doctors offices. I think Dr K is a marked and important difference.