We went to this Bridge Restaurant, upon our first day of arrival to Prague. We ordered two beers, one sausage and pork knuckle. We asked for the bill and it was hand-written but not printed from the machine registers.
The bill is as follows:
2 Beers $198.00
1 Sausage $179.00
1 Pork Knuckle $369.00
----------
$858.00
But the total is $858.00. All is in local currency.
When we asked why the total not add up, the Server said the difference is Service Charge. 15% of service charge was added.
The bill is hand written on a piece of small brown paper , not machine printed from the Cash Register. No Company Seal or identifications.
We paid $860.00 but with a question in mind.
When we checked with our Tour Guide, the Tour Guide said it is uncommon to have Service Charge added without being listed or showed in the bill.
The Server there did it on purpose to disguise the added unannounced service charge. We are being cheated and the Bridge Restaurant over charge us. We don't mind to pay service charge as this is the hard work a server deserve but we want it to be honestly disclosed on the bill and not doing it under the table as a SURPRISE. It is not the money, it is the feeling that hurts.
We will not recommend and will not return as you need to be prepared to do your surveillance to the bill after you had the meal. The food is ok. It just the feeling of being cheated is not good at all. They are not honest and the service is okay like a regular pub. Not recommend. read more