I'm super disappointed in my experience with Brides n Belle's. I had ordered my grad dress back in 2011 and was very happy with how things went but for my wedding dress not at all. I bought my dress pre covid19 but was waiting to have it altered. They don't do returns/refunds of dresses even in covid19 times which is pretty disappointing. So I had to go ahead with attempting to get my dress fitted. They had previously done a fitting so the size shouldn't have been too d Oh how wrong I was. I emailed the shop to have the dress picked up and was charged $150 for said "alterations". Well it did not fit at all. They let the dress out everywhere except the back zipper where it needed it. The stitching beside the zipper was messy and loose, like the sewing machine wasn't properly adjusted. I contacted them and they said they would try to fix it. No apology/forexplation for the messy stitching. I assumed this would be free of charge since it wasn't right and you'd want to make it right. Oh no. They wanted to charge me another $40 for the zipper. The email had initially said the cups would be covered but the owner changed her mind after I raised some questions and apparently upset her via email. My mother dropped the dress off and was told by an employee that the dress measurements were scribbled on a sticky note so that's likely why it didn't fit. Upon raising this with the owner she said that it was very insulting that I had said this... Even though her employee was the one who had said it. So against my better judgement I allowed her to try to make it right. I picked up the dress and was again disappointed. The messy stichwork was fixed but the bodice was loose where they took it out too much and the zipper clasp was too far apart and I still couldn't clasp it. The $50 cups are flints white pieces that flip around because they are only stitched at each side and not actually sewed onto the dress. I will have to have a different seamstress fix it. The dresses might be pretty but they do not work with any decorum. I would recommend going anywhere else but here. read more

I would NOT recommend Brides N Belles. I purchased my dress from them, during the trying on of dresses, their staff was very helpful and kind, however once the dress was purchased the customer service took a drastic nose dive. When ordered, I was told the dress would arrive on May and alterations would be no more than $400. The dress did not arrive until July (one month before our wedding) and I had to keep following up to see when it would arrive. Once the dress arrived I believe they intentionally ordered it 1-2 sizes too small. I lost weight since the order and even then, the dress needed to be let out. The alterations were a whole new story. In summary, the dress did not properly fit - I couldn't walk without having to lift my dress because it was too long, and the straps continued to slip off during the whole day. I had numerous fittings, one where the dress hadn't even been touched from the previous - which was a large waste of time to drive an hour into Saskatoon to try on a dress with no changes and an hour back home. Because of the basic tulle skirt, they cut it within 30 seconds while I was in the dress. Doing some sewing myself, I thought they left it longer so they could bring it up some more to do a base-stitch, starch and press the bottom; but not so, the dress was too long and was told those alterations were $400 for a 30 second scissor job. As for the straps, I was told they would add clear sticky inserts so they would slip, this did not happen and I was constantly fighting with the straps. The dress wasn't able to be picked up until 5:30 pm the night before the wedding, and because we were already doing our rehearsal, I wasn't able to try it on and my auntie had to wait over an hour until they finished it and she could bring it to us. It was the day after the wedding that I learnt the alterations were over $1,000!!!! They said they gave a "discount", and brought the bill down to just over $886. A far cry from the "no more than $400" quote they provided. When myself and my mother called to ask about this, they were extremely rude and would not talk. Debbie, the owner, even slammed the door in my mom's face when she went in to speak with them. In my conversations with Debbie, I told her it was her obligation as a business owner to consult brides of alterations prices as they increase, as this is hopefully a one time purchase and a process they are unfamiliar with but she was extremely unreceptive of this feedback. I am convinced they scam brides but ordering in dresses smaller, and charging an outrageous amount for alterations. I also bought an affordable dress that was $1,100 and didn't have bridesmaids or a veil, so I think Debbie saw the opportunity to gouge to try to make a larger profit. I would NOT recommend Brides N Belles, unless you enjoy being scammed and having to pay for it, and end up with alterations that are not complete. read more

Never even bothered going past looking here. The staff seemed uneducated. I'm from out of the province and went in with a specific dress I was looking for, they carried the line so I had hoped they had the style. The girl I started with seemed like she didn't know much, she kept asking her co-worker who was rude and could care less on helping me see if they even carry the dress. They pulled one that was nowhere close to the style I wanted. The girl asked the coworker again to see if maybe that style would be in order and the coworker replied that the woman who orders the dresses "wouldn't even order that style". I'm sorry, is the style I want not good enough for you? Is the $1750 price tag too low for you to consider? This woman wasn't getting my.business or my money. I'll keep looking. read more