We used House of Hines for the Groom's Party at our wedding. When the suits came in, a groomsman's…read moresuit pants were not the correct length. Also, the best man's suit had two different color accessories and the pants did not fit based on the measurements that were done. When the best man went back to pick up the suit, he tried on the pants and they fit. On the day of our wedding, we discovered that the jacket that he previously tried on and was the correct fit, had been switched to a jacket that was way too small. This was discovered less than two hours before our wedding. House of Hines had someone bring the correct jacket to our wedding venue and later refunded the best man. My husband and I reached out to House of Hines because we were extremely displeased and felt that we should have received some sort of refund. Although, the best man was refunded, the bride and groom were the most impacted. The stress, panic, disappointment that we endured, in addition to the wedding photos that were ruined due to one person not having a jacket on were astronomical. I expressed my frustration and was told that there was nothing they could do. I asked to speak with someone in a position to make it right, and was told I was speaking with the correct person. I am very disappointed. We did not have to receive a full or partial refund for the groom, but they should have at least offered us a restaurant gift card or something. We chose House of Hines for our wedding and we were impacted by our best man not having a jacket during our wedding ceremony. Our ceremony pictures will be forever ruined by their error. Any gesture would have been appreciated, but they were unwilling. I will not refer anyone to House of Hines and will warn people not to use them in the future.

Absolutely loved all of the ladies in there they were super helpful friendly and stayed past the…read moreclosing time! I wish all the bridal shops were like this one, very friendly I felt super comfortable to in there with them as if I had known them for years!! Would recommend to anyone!!!

Nicole provided excellent service. She was attentive and helped us find the perfect dress. She made…read moremy daughter feel welcomed and special. They have a good selection with a wide variety of sizes and prices.

So helpful and easy to rent a tux for my son. Very friendly staff. Highly recommen!read more

She is a magnificent seamstress. Very professional alterations and very fast service.read more

The hours are not consistent. The door does not actually match their operating hours…read more The quality of work is not consistent. I often get clothes back just as dirty as I brought them in - even when I point out stains. I once had alterations done and they did a good job very quick. It was a last minute rush request and the woman was so nice to work with me and made sure I had my dress back in time for a formal event out of time. It was a two day turn around and I truly appreciate that. But I am often underwhelmed and disappointed with the appearance of my drycleaning when I get my clothes back. I try to stick to only bringing in those items with no stains but that defeats the purpose

IF YOU'RE TRYING TO SAVE MONEY ON WEDDING DRESS COST I HIGHLY SUGGEST THIS STORE…read more Just like many brides, I was anxious and stressed about wedding dress prices(because really, it's extremely expensive) and I have a pretty tight budget. I had a recommendation from this place for having cheaper dresses and good quality so I gave a try. The owner was really nice to me when I set my appointment and when I got there she treated me really well in her simple and honest way about the dresses that looked better on me not based on prices. Her dresses are all under $600 and I got mine for $300! I wanted some alterations to do still, but it was still so much worth it!!!! The only thing is that she'll not gonna have a bunch different sizes and quantity for each style because she gets the dresses with better prices only, but to be honest, I couldn't find any other place that would have dresses under $800, so I was really surprised with finding this store!

Rude! So rude! I had a last minute issue with my bridesmaids dresses and asked to buy off the rack…read more(since they had the sizes I needed). The owner refused and said she could have them shipped and that they would arrive the night before my wedding. When I said I would rather not have to wait, what if there is an issue, they told me that was the only option if I were to buy from them. I called around to other retailers with the same dress (none of whom had the dress in the right sizes on their rack) and they all were blown away by the lack of customer care that was shown by Elegant Expressions. One of them even went so far as to call the owner and ask her why she wouldn't work with me. The owner of Elegant Expressions called and left me an ugly voicemail telling me that they would never sell me another dress. No worries, I wouldn't buy another thing from this unprofessional establishment.

They was our first time getting a tux. The process was so easy, and everyone was really helpful! 10…read moreout of 10. The staff is very friendly and will make sure you have everything you need!

Incredible customer service. The very best. The manager, Mike, went the second mile to insure our…read moreexperience was fabulous. We experienced a difficulty and they went above and beyond to take care of our situation with exceptional customer service and kindness. Highest rating and deep gratitude for their staff and the way they take care of their clients.