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    Elegant Expressions

    2.3 (3 reviews)
    Closed Closed

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    7 years ago

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    8 years ago

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    11 years ago

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    House of Hines - Berkeley by Michael Kors

    House of Hines

    3.0(4 reviews)
    46.5 mi

    We used House of Hines for the Groom's Party at our wedding. When the suits came in, a groomsman's…read moresuit pants were not the correct length. Also, the best man's suit had two different color accessories and the pants did not fit based on the measurements that were done. When the best man went back to pick up the suit, he tried on the pants and they fit. On the day of our wedding, we discovered that the jacket that he previously tried on and was the correct fit, had been switched to a jacket that was way too small. This was discovered less than two hours before our wedding. House of Hines had someone bring the correct jacket to our wedding venue and later refunded the best man. My husband and I reached out to House of Hines because we were extremely displeased and felt that we should have received some sort of refund. Although, the best man was refunded, the bride and groom were the most impacted. The stress, panic, disappointment that we endured, in addition to the wedding photos that were ruined due to one person not having a jacket on were astronomical. I expressed my frustration and was told that there was nothing they could do. I asked to speak with someone in a position to make it right, and was told I was speaking with the correct person. I am very disappointed. We did not have to receive a full or partial refund for the groom, but they should have at least offered us a restaurant gift card or something. We chose House of Hines for our wedding and we were impacted by our best man not having a jacket during our wedding ceremony. Our ceremony pictures will be forever ruined by their error. Any gesture would have been appreciated, but they were unwilling. I will not refer anyone to House of Hines and will warn people not to use them in the future.

    Absolutely loved all of the ladies in there they were super helpful friendly and stayed past the…read moreclosing time! I wish all the bridal shops were like this one, very friendly I felt super comfortable to in there with them as if I had known them for years!! Would recommend to anyone!!!

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    House of Hines
    House of Hines
    House of Hines

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    Midnight by J Andrews - dress from store

    Midnight by J Andrews

    1.5(4 reviews)
    20.9 mi

    The policy of "4 dresses at once" was not held in place whatsoever. One girl tried on like 20…read moredresses while we sat and waited for over an hour to try on 2 dresses. When we were called back to try them on finally, the dresses were misplaced by the employees that we handed them too so they could put a name with them and keep them organized. The dresses were beautiful but unfortunately we didn't have a very good time here.

    I will NEVER be back and urge others to stay away!! I went shopping with my daughter for a…read morehomecoming dress and we had 45 minutes to look and try on dresses then after 45 minutes a rude lady come up and said have you made your decision and we said no but have narrowed it down to 2 she said well your time is up after I was persistent she said you can come over on the bridal side to try the 2 on one more time. After putting on the 2nd she said well I need you to make a decision there is no more time so we left. It know have learned it was the owner of the company treating customers the way she did. Unfortunately, my daughter wanted one of the dresses so I called ahead to have it ready for me to come purchase and I mentioned there was three stains on it thinking they would get it off before I picked up the dress, but they didn't they agreed to take 10% off so I agreed to take it and clean it myself and they said they would stream it free of charge. I brought the dress back and the owner took it I said I got the stains out and I just needed it steamed she said ok. I was notified 2 days later it was ready I went to pick it up the owner said I owed $45 I said why she said we cleaned it I said that is not what I asked you to do and I would not pay the charge. She said you told me to clean it and steam it when you dropped it off and I said no I did not she said yes you did -basically calling me a liar. We will NEVER go back to this shop again I can't get over the rudeness of the owner of this small business. Shoppers BEWARE!!

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    Midnight by J Andrews - Dress from store

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    Dress from store

    Elegant Expressions - bridal - Updated May 2026

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