I was really excited to visit Viero Bridal--my cousin found her dress here and had a great…read moreexperience. My appointment was scheduled for 10:30 AM, but I ended up being about 15 minutes late due to a freeway closure. I called ahead to let them know, but was immediately told I should consider rescheduling since I'd "only have about 45mins" left. That caught me off guard, especially since most bridal shops I've been to allow at least 90 minutes per appointment. When I arrived, I apologized for the delay and explained the situation. I also brought up the shorter appointment time, and they explained that it's because they don't charge a booking fee. I get that--but I did have to put a card on file, and there's a $50 charge for no-shows or late cancellations, so it felt a little contradictory. Before we even started, I was told I'd only be able to try on 3-4 dresses, which was kind of frustrating. Luckily, I ended up trying on 8, (due to rushing) so i guess it worked out. Still, the whole appointment felt a bit rushed and could've been handled better from the beginning. That said, the girls helping me were kind and professional, and the dresses were absolutely stunning. They have a beautiful selection at a wide range of price points, so there's definitely good value if you're on a budget or looking to splurge. Overall a good experience, just wish it felt a bit more relaxed.

Thank you so much to the VB Team for making our wedding day absolutely perfect! From my very first…read morecall to schedule an appointment to the final dress fitting, the entire experience was amazing. I truly felt like a princess! I received so many compliments on my dress--it's simply stunning! Words can't capture its beauty--just look at it, and you'll see for yourself. Highly recommend!

We had a great appointment at Luxe Redux! Aixa was our consultant. She was very friendly,…read moreprofessional, and listened to my preferences and concerns. I was very close to committing to a dress that we found, but I still had one more bridal store appointment the next day and wanted to make sure that I didn't find something more suitable there. As fate would have it, I did end up finding my dress at the other store. HOWEVER, Luxe Redux has some beautiful options at discounted prices! If you are looking for your dress, this place is definitely worth checking out! Thanks again to Aixa for the very pleasant experience.

Although I did not purchase my dress from Luxe, my experience there was beyond the rest! Top notch!…read moreThe very intricate details in communication to the very private appointment time (on a weekday), we had the whole place to ourselves! Aixa did absolutely fabulous with pulling the dresses I tried! She nailed it after listening to my hearts desires! I absolutely love that you can walk out with your dress same day! That's a huge benefit in my eyes! I will always highly recommend all of my friends to Luxe Bridal! Thank you Aixa!

I fell in love with my dress at a small shop in Chicago. Vinnie went above and beyond to have it…read moreshipped to Southfield so I could try it on for my mom. She made sure everything was ordered in time for my wedding--which was less than six months away. She was incredibly thorough and made me feel like a truly beautiful bride. Alterations were done on site, which made the whole process even smoother. It is such a cute little boutique, and I loved how intimate the experience felt--no crowded fitting rooms or multiple brides at once.

My daughter had an outstanding experience here. Vinnie has such a great design aesthetic. My…read moredaughter tried on about 6 gowns and chose one that fit her so well. Thank you!

Love Jenna in white they were so kind and Jenna happened to be in store when I was there and helped…read moreme try on dresses. I felt so comfortable there and loved their employees they were so kind and supportive. They made my wedding dress shopping experience extra special.

I'm writing this review because of the experience my friend's sister had with Jenna In White, and…read morehonestly, after hearing what happened, I'm glad I never purchased my own wedding dress here. My friend's sister initially had a great experience. She found a dress she absolutely loved and was so excited about it. While she was trying it on, her family asked about adding a liner to the bodice. The salesperson told her that they could absolutely add one, that it would only be $60, and -- most importantly -- that if she didn't like it, it could simply be taken back out. That information is what ultimately led her to agree to the liner. When she received her dress, it looked significantly different from the dress she originally fell in love with. She was extremely upset, but she remembered being told that the liner could be removed, so she contacted Jenna In White and followed their recommendations for alterations. The alterations experience was a disaster. The liner had apparently been incorporated into the structure of the dress, and the alterations ended up affecting the boning and structure of the gown. She was eventually told that the original boning had been removed and thrown away. The dress was no longer structured the way it originally was, and there were additional issues with the fit and construction. On top of that, while she was being fitted, there were inappropriate comments being made by men in the alterations shop that made her extremely uncomfortable. She left in tears. She eventually took the dress to another experienced seamstress who has decades of experience with wedding dresses, and the reaction was essentially disbelief at what had been done to the gown. At this point, she went back to Jenna In White for help. She needed to see the original dress or a similar version so the seamstress could reference how it was originally constructed. This is where I think Jenna In White really failed. When my friend's sister called, she was told they were completely booked for the rest of the day and couldn't accommodate her. She drove roughly an hour to the store anyway -- only to arrive and find that there was essentially no one there and no appointments happening. She spoke with Jenna directly and explained everything that had happened. Rather than feeling like Jenna took responsibility for the information her employee had given her, my friend's sister felt like her experience was being defended and minimized. And THAT is the biggest problem for me. I understand that mistakes happen. I understand that alterations can go wrong. But when you are a bridal shop selling a $3,500 wedding dress, your employees need to know what they are promising customers. If the salesperson didn't know whether the liner could safely be removed, she should have said that. She shouldn't have confidently told a bride, "You can always take it back out," when that apparently wasn't the case. My friend's sister made a decision based on what she was told by the person selling her the dress. She then had to deal with the consequences of that information being wrong. And instead of simply saying, "We gave you incorrect information, and we're sorry. Let's figure out how we can help fix this," the experience became about defending the store and questioning what happened. That is incredibly disappointing. I had already heard multiple horror stories about Jenna In White, which is why I personally never purchased my wedding dress there. After seeing what happened to my friend's sister, I absolutely stand by that decision. Brides spend thousands of dollars on these dresses and trust bridal shops with something incredibly important to them. If your staff doesn't know whether a modification can safely be reversed, don't promise that it can. And when your employee gives a customer incorrect information, take accountability for it. The lack of accountability after everything my friend's sister went through is what makes this experience so upsetting.

I had a wonderful experience all thanks to Aziza and Madison. I visited for one purpose--to attach…read morea comb to my veil. Aziza was extremely thoughtful in her approach and helped us identify exactly where the comb would best fit. Madison was able to color match the stitching to the fabric perfectly and complete the work all within 15 minutes. Highly recommend this spot!

I came here with my sister to help find her wedding dress. Aziza was helping us look for a dress…read more She looked at dresses one by one and selected a few for my sister to try on. Every dress my sister tried on, they put on a veil and stretched it out so that she could see how it looked. My sister saw a dress on the side and asked to see it. Aziza said "This is the one I tokd you but you didnt like it." So Aziza grabbed it and showed her and she said let me just try it to see please. She tried it on and fell in love. We told her to try on the first dress again to be sure. They were so patient with us. She retried the first one but she said she didn't love it like the last. They reput on the dress and my sister said yes to the dress. She was so happy. She started crying and they gave everyone tissues. Aziza wasn't too pushy. She told my sister to choose a dress she felt happy with and wanted, and to not worry about everyone elses opinion. The dress was actually a really good price. She also picked out a vail for about $450 and crown $240. We went to quite a few bridal shops and the crowns were more expensive at other shops. Overall, we had a great experience. My sister will be back in for alterations for the dress. They went over all of the prices with my sister up front. They also offered coupons for mother of the bride, mother in law, and the bridesmaid dresses as well. My sister said she will come back in to have a bridesmaid try on dresses.

My daughter secured The Pink Poodle Bridal for her early June wedding. From start to finish, Shawn…read moreand her team were very pleasant and constantly accommodating to every need. I have a thyroid condition that requires extra time with makeup and hair. They listened to my concerns and my makeup still looked great by the end of the day! I highly recommend them!

The wedding dress shopping experience should be memorable and Pink Poodle Dress Company did not…read moredisappoint. I never would have thought that my wedding dress would be selected virtually. I thought the wedding dress experience could only be in person. With covid restrictions, we had no choice but to connect with a vendor that could accommodate my needs. I connected with Shawn and we agreed to set up a virtual meeting. I added my daughter virtually to help me with the selection. My daughter was so impressed with the way Shawn worked with us that she said to me "She is the only vendor that listened to you, your dress is at Pink Poodle." The dresses at Pink Poodle are high-fashion, designer gowns for a fraction of the price. Shawn curated a selection of wedding dress for me to view, at various price points. She showcased dresses and reviewed the silhouette and detail of the gowns. She was attentive to my style and presented incredible dresses she had in her lounge. Once businesses could open, Shawn scheduled an appointment for me to try on the dress I fell in love with online. The salon was extremely clean and she only took one customer a day to ensure she complied with a covid safe environment. Upon entering the salon, she shared with me new arrivals. Ironically enough, the dress I fell in love with online was the dress I selected. I was more in love with it in person. She ordered my dress and it came back in record time. She had a seamstress on site that did the alterations. She assured me that she would have as many fittings as needed for me to have the perfect fit. In addition to bridal dresses, she carries an entire line of accessories from jewelry to hair pieces to second dresses. I strongly recommend Pink Poodle Dress Lounge because the professionalism, communication and overall experience was second to none. She made the dress shopping experience amazing!

This is such a great dress shop. Best selection of BEAUTIFUL dresses in all sizes, even up to plus…read moresizes. You can also order a dress in your size if they don't have it. Gorgeous ball gowns, mermaid & long formal dresses, all decked out in premium fabrics, crystals, pearls, you name it! First Lady also sells jewelry & evening bags, & they offer alterations. Such a convenience. They have been in business a long time so they know these dress designers. Some designers they sell - Tiffany (house of Wu), Mignon, Tony Bowls, & many others. I have purchased three dresses from here and will keep coming back! I definitely recommend this boutique for any lady with fancy dress needs!

I read the all the mixed reviews but decided to make an appointment. The man that answered the…read morephone asked "what do you want" in a rude tone (Not - how can I help you). I said I would like to make an appointment. I arrived at the agreed upon time and was asked by the saleslady what I was looking for. I showed her the colors for the wedding I am attending. She asks what my budget was, I told her "it's is whatever I like". She showed me a few dresses but I asked if I could look around. She asked what style I liked and I said "understated and elegant". She said "this is not that kind of store". I didn't really like any of the dresses so I decided to leave. On my way out she said she had another room I could look in. In that side room I saw 1 black and white dress that I liked and she showed me 2 other black dresses. I tried the 1st dress on. As she was zipping me up, I said I didn't care for it and was going to try on the other dress. I went in the room to undress and she said twice " open the door" because she saw me looking at the black and white dress. I said twice "wait a minute please" so she hung it outside my dressing room to try next. I tried on the 2nd dress but didn't like it. I told her that she didn't have to zip me up because I didn't like it and I wanted to try on the black and white dress. She said to me rudely "you don't like nothing; how can you tell if you like it if you don't want to zip it up!" I said, "I can tell without zipping it up if I like it or not and I want to try on the Black and white dress". She then took the B/W dress that was hanging outside my dressing room and hung it back up with the other dresses for sale. I told her "As a sales person you shouldn't make me feel bad". I left and won't be coming back!

I was given such special care for my niece's wedding, which was June 6, 2026. Tiffany and Dorris…read morewent above and beyond to make sure that my dress was PERFECT!! I recommend Amour to anyone who wants to look great for a wedding or special event. Diane

This shop is amazing. The owner makes you feel sooo special and listens so she can turn your…read morewedding dress vision into a reality. Plus the dresses are gorgeous and the prices are very reasonable for what you are getting. Would definitely recommend Amour to anyone who needs a dress.