If it were possible to leave a 0 star review as opposed to 1, this would be the time that I would do it. I have never posted a review on any company or business, but this experience warrants that. My girlfriend's child was enrolled in camp where they were supposed to be picked up by 5 PM. Due to work issues, she called at 4:36 PM and left a message that she would be taking advantage of their after-care services that they provide until close at 6 PM. At 5:30, she received a phone call from the child's grandmother claiming that they were going to call Child & Family Services for the child. Not only did they not check their voicemails (which they admitted to), they also failed to update the contact information that was provided to them at the beginning of camp for them to call the mother to ask where she was. Once she arrived to pick her child up, Jeremiah Griffin blamed everyone on his staff for not answering the phone or checking the voicemail and went as far as blaming my girlfriend for not updating her contact info, which she clearly did at the beginning of camp. Even though she was extremely unhappy at this lack of professionalism on Jeremiah's part, she paid the after-care service fee and left. It was at this point that her son told her that Jeremiah sat him down and told him that he was going to call Child & Family Services on his mother. So now her child knows who CFS is and is asking questions about why his mom would ever leave him. That is completely uncalled for and completely unprofessional. Mind you, this at 5:30 PM (they don't close until 6), she called and left a message that she would be late for the 5 PM pick up, and she also filled out an updated form at the beginning of camp so that they would have had the ability to call her directly if a problem like this arose. He sent an email later in the evening claiming that he would wave the $15 late pick-up fee, but defended his actions as a "SCARE TACTIC" that "obviously worked". No Jeremiah, your scare tactics to a 6 year old child did not work. My girlfriend showed up to pick her child up before close at 6 PM, like she told you she was going to do, if you would have taken the time to answer your phone or at least listen to the voicemail that was left. I hate that you discarded the $15 check for the after-care service, because that would have been the last $15 you received from us or anyone in our neighborhood that has heard about this experience. read more
