Handled an emergency shoring of our garage on a Sunday! Professional, courteous and fair. Explained…read moreeverything and didn't finish until the site was safe. We're even able to close the door manually until the garage door company can replace it!

Len and his team's extraordinary technical knowledge and expertise dealing with structural…read morerestorations was evident in all aspects of the work done on my home in Lake View. When other contractors said restoration of a rather elaborate front porch was hopeless, Len approached the job with a quiet confidence that only comes with years of experience. The results were incredible and exceeded all my expectations. I truly appreciated his ability to effectively convey information and explain complex issues in an easy to understand manner. His timely and reliable communication was so refreshing. When he said he would call, he called and when I called or texted him, he responded immediately. Southern Tier Residential also successfully addressed several other major structural issues including rotting floor joists and beams and a disintegrating chimney with the same commitment to quality, reliability, and professionalism. I highly recommend Southern Tier Residential for all restoration and structural issues. Definitely a 5 star rating!

So far not so good. Sales person Chris Twarzak omitted work to be done on the contract. People,…read moremake sure you read not just sign. Floor drain in low point removed and not replaced. Also no clean out on that wall. I'm told the sump is the low point. Hard to get water in when it's built up higher than the floor level. I have water lines that need draining before winter and it goes onto the floor and it pools up nowhere near a "clean out". If it's only a "clean out " why is it sloped downward? I guess that explains why its at a point the water doesn't go to. Not a drain. Grr. Also my water intrusion shot right past the bright wall and created a pond nowhere near a "clean out " coincidentally the area the water pulls up at is where the drain used to be before they removed it. Also, during the recent heavy rain for days, if you look in the inspection, clean out port, there is no water flowing. It does not follow the drain tile. It's beneath it. Their solution to water pond in the low area was to build a dam to prevent

We used Franks to bury gutters, install a new bubbler at the street, and changed plumbing for our…read moresump pumps. This was not an inexpensive job compared to other contractor prices, but we went with Franks because of their reputation. Not everything went exactly to plan, a couple things were missed by people, but Frank called me personally because he was not happy with the execution of the project. I wasn't even that upset because they felt like minor annoyances compared to past contractor experiences I have had. They had already communicated that they intended to send different people out to fix them, but Frank went above and beyond! See during and final pictures! We fully intend to use them again for some future basement projects. Listen, you can't control everything everyone does as an employee of your company, but you can make it right. And if you aren't sure if a company you hire is going to have your back if something goes wrong unexpectedly or something gets missed, then just choose Frank's because they are just incredible at taking care of their customers. Above and beyond!! We are grateful to have them!

We had to have a Chimney rebuild done and chose Miller Masonry. Ken and Zach did a fantastic job…read moreand I feel like we have the best chimney in the area now. The guys were very professional and polite and did excellent work. They used scaffolding to access our roof (2 story) and were very safe and secure in their work. Hard working guys and I am very impressed in their craftsmenship. I would highly recommend Miller Masonry to anyone that asks.

Frank and his crew were truly professionals. The work was outstanding. The cost is very effective…read more Definitely recommend this company with confidence.

I needed broken concrete repaired around a driveway drain. He fixed what I thought was a hazardous…read morecondition. I trusted he could do the job and do it right and he did! He was very professional and I would recommend him to anyone.

Gerry McNamara at Aardvark has done electrical and plumbing work at my house on 4 different…read moreoccasions and everytime is fair and honest. I call Gerry anytime I have an issue. Prices are in line with the market and he is very trust worthy!

From the owner: Furnace and air conditioning retrofits, plumbing installations and service, electrical repairs and…read moreupgrades and home inspections.

For us it's been hard to find a company to do business with that is professional, thorough,…read moredependable, reasonably priced, friendly,etc. Locktight Waterproofing is ALL of these things, and more! The owner sat down with us and explained everything so we knew exactly what we were getting and how the job would be done. And the price was very comparable to other companies. The crew showed up everyday at the time they said they would be there. They were so friendly and patient. They kept everything very clean as they went along. The foreman kept us informed as the job progressed and answered all our questions. They did a wonderful job and I highly recommend this company if you value a company that has good employees and leaves you with a good quality product/service with no hassles.

They came to my North Buffalo home twice to give estimates. After the first I needed some time to…read moreget some financing in order. They returned, gave me the same presentation, and I signed the contract. At this point I gave them the first of three payments. They came to do the work and then proceeded to tell me that the exterior work they promised would not be done because of the driveways on either side of the house. Mind you, they were here TWICE to see the property. I told them I certainly expect a discount on the $14,500 bill. They said it was completely their mistake and that they did not look close enough when they came for the estimate. They said they would forgo the last payment of $4860 but would not refund me the additional $2,500 for only doing half the work. Utech Waterproofing said the work should have only costed $7816. I will likely end up in court with Locktight if I don't get a refund. All they want is you to sign a contract and get your money. Will keep you posted...

Old uneven sidewalk and large underground tree roots removed, beautifully laid sidewalk, walkway to…read morestoop and up to code step now in place. Free estimate, precise contract, flexible and friendly staff and crew. Highly recommend this team!

7 weeks for 4 steps--poor communication and failed inspections…read moreDo I have steps? Yes. That is the only reason this isn't a 1 star review. We hired this company to remove our old, broken concrete front steps and pour new ones. While the initial communication was great, it became incredibly un-dependable and hard to come by as the job progressed. Ultimately, it took 7 weeks to complete a 4-step project due to poor craftsmanship and multiple delays. The issues began when the initial pour completely failed inspection. The step measurements were wildly inconsistent--the top step had a 4-inch rise, while the others varied from 7.5 to 8.5 inches from step to step, and it sloped from left to right. When I brought this up, the contractor was defensive, insisting that everything they poured was "up to code" and there was nothing wrong with them. However, they later admitted the mold had been stepped on by the crew. After several communication gaps, missed timelines, and a partial refund discussion, the city inspector officially failed the steps on May 4th, stating they required a complete tear-out and replace due to the safety and rise inconsistencies. The second round of demolition and pouring took another three weeks. Throughout this entire process, I was never notified in advance when plans changed or when the crew would show up. I had to actively chase the contractor for updates just to find out when people would be at my house. While the second set of steps finally passed inspection, they still have visible flaws. If you are looking for clear communication, reliable timelines, and a job done right the first time, I would look elsewhere.

They did a fantastic job, the apron looks wonderful. Great company to work with, fast to respond…read moreand give estimates.

So far, so excellent! Old driveway gone, stone laid down and compacted... all the work we wanted…read morewas done and then some! Can't wait for the blacktop to be put down in the next few months!