Handled an emergency shoring of our garage on a Sunday! Professional, courteous and fair. Explained…read moreeverything and didn't finish until the site was safe. We're even able to close the door manually until the garage door company can replace it!

Len and his team's extraordinary technical knowledge and expertise dealing with structural…read morerestorations was evident in all aspects of the work done on my home in Lake View. When other contractors said restoration of a rather elaborate front porch was hopeless, Len approached the job with a quiet confidence that only comes with years of experience. The results were incredible and exceeded all my expectations. I truly appreciated his ability to effectively convey information and explain complex issues in an easy to understand manner. His timely and reliable communication was so refreshing. When he said he would call, he called and when I called or texted him, he responded immediately. Southern Tier Residential also successfully addressed several other major structural issues including rotting floor joists and beams and a disintegrating chimney with the same commitment to quality, reliability, and professionalism. I highly recommend Southern Tier Residential for all restoration and structural issues. Definitely a 5 star rating!

We recently had Frank's Basement make a basement repair. The work crew, led by Eric did a great…read morejob. The crew was professional and courteous. They prepared the site to ensure dust and debris was kept to a minimum and cleaned up the site upon completion of their work. After work was completed, Eric explained what they did and answered any question I had. I would highly recommend Frank's Basements to any individual needing similar work done.

The salesman Ray has helped me in the past installing a sump pump at our personal home and in a…read moreproperty we own. He is always thorough and gives me every possible option. I have come to trust him greatly. I certainly recommend this company.

When you need and want the best - get Miller Masonry. They totally helped me out of a bind. I had a…read morepool fountain made by another company and it turned out to be so poorly made it was a serious safety hazard. Miller tore out the old one (which was not anchored or built correctly) and built a beautiful stone faced fountain that is strong and safe - to hold a 300lb cast iron fountain. They were on time, on schedule, on budget and a joy to design and work with on my favorite part of my new pool. Thank you so very much for your expertise and work ethic - 10 stars if I could.

Gerry McNamara at Aardvark has done electrical and plumbing work at my house on 4 different…read moreoccasions and everytime is fair and honest. I call Gerry anytime I have an issue. Prices are in line with the market and he is very trust worthy!

From the owner: Furnace and air conditioning retrofits, plumbing installations and service, electrical repairs and…read moreupgrades and home inspections.

For us it's been hard to find a company to do business with that is professional, thorough,…read moredependable, reasonably priced, friendly,etc. Locktight Waterproofing is ALL of these things, and more! The owner sat down with us and explained everything so we knew exactly what we were getting and how the job would be done. And the price was very comparable to other companies. The crew showed up everyday at the time they said they would be there. They were so friendly and patient. They kept everything very clean as they went along. The foreman kept us informed as the job progressed and answered all our questions. They did a wonderful job and I highly recommend this company if you value a company that has good employees and leaves you with a good quality product/service with no hassles.

They came to my North Buffalo home twice to give estimates. After the first I needed some time to…read moreget some financing in order. They returned, gave me the same presentation, and I signed the contract. At this point I gave them the first of three payments. They came to do the work and then proceeded to tell me that the exterior work they promised would not be done because of the driveways on either side of the house. Mind you, they were here TWICE to see the property. I told them I certainly expect a discount on the $14,500 bill. They said it was completely their mistake and that they did not look close enough when they came for the estimate. They said they would forgo the last payment of $4860 but would not refund me the additional $2,500 for only doing half the work. Utech Waterproofing said the work should have only costed $7816. I will likely end up in court with Locktight if I don't get a refund. All they want is you to sign a contract and get your money. Will keep you posted...

7 weeks for 4 steps--poor communication and failed inspections…read moreDo I have steps? Yes. That is the only reason this isn't a 1 star review. We hired this company to remove our old, broken concrete front steps and pour new ones. While the initial communication was great, it became incredibly un-dependable and hard to come by as the job progressed. Ultimately, it took 7 weeks to complete a 4-step project due to poor craftsmanship and multiple delays. The issues began when the initial pour completely failed inspection. The step measurements were wildly inconsistent--the top step had a 4-inch rise, while the others varied from 7.5 to 8.5 inches from step to step, and it sloped from left to right. When I brought this up, the contractor was defensive, insisting that everything they poured was "up to code" and there was nothing wrong with them. However, they later admitted the mold had been stepped on by the crew. After several communication gaps, missed timelines, and a partial refund discussion, the city inspector officially failed the steps on May 4th, stating they required a complete tear-out and replace due to the safety and rise inconsistencies. The second round of demolition and pouring took another three weeks. Throughout this entire process, I was never notified in advance when plans changed or when the crew would show up. I had to actively chase the contractor for updates just to find out when people would be at my house. While the second set of steps finally passed inspection, they still have visible flaws. If you are looking for clear communication, reliable timelines, and a job done right the first time, I would look elsewhere.

7 weeks for 4 steps--poor communication and failed inspections…read more Do I have steps? Yes. That is the only reason this isn't a 1 star review. ​We hired this company to remove our old, broken concrete front steps and pour new ones. While the initial communication was great, it became incredibly un-dependable and hard to come by as the job progressed. Ultimately, it took 7 weeks to complete a 4-step project due to poor craftsmanship and multiple delays. ​The issues began when the initial pour completely failed inspection. The step measurements were inconsistent--the top step had a 4-inch rise, while the others varied from 7.5 to 8.5 inches from step to step, and it sloped from left to right. When I brought this up, the contractor, Gage, was defensive, insisting that everything they poured was "up to code" and there was nothing wrong with them. However, he later admitted the mold had been stepped on by the crew. ​After several communication gaps, missed timelines, and a partial refund discussion, the city inspector officially failed the steps on May 4th, stating they required a complete tear-out and replace due to the safety and rise inconsistencies. ​The second round of demolition and pouring took another three weeks. Throughout this entire process, I was never notified in advance when plans changed or when the crew would show up. I had to actively chase the contractor for updates just to find out when people would be at my house. ​While the second set of steps finally passed inspection, they still have visible flaws. If you are looking for clear communication, reliable timelines, and a job done right the first time, I would look elsewhere.

Called for an appointment, was told he was 6 weeks out but ask what my problem was. After telling…read morehim he gave me a solution which I followed and solved my problem. Person was not only helpful but took his time to help me. Will call him for future service. Tom H

I am so glad I called southtowns fireplace. My fireplace wouldn't start. Bills told us how to fix…read moreit and it worked. And what a pleasant man. I am now a customer for life. It is so nice that thus kind of service still exists. Thank you Bill!