The dentists themselves are all very good and professional but the front office staff is rude and…read moregenerally unhelpful.

My wife had an appointment, was extremely sick and had to cancel, and they insisted on charging us…read morea $100 fee. It is so sad that dentists today care so much more about money than empathy. I expected more out of KC "Family" Dental. Will now have to find a new dentist for my whole family out of fear of fees. Stay away from KC "Money" Dental.

When I first moved to KS I was worried about finding a good dentist, and Grace Dental quickly put…read morethose worries to rest! They do a great job on all fronts by communicating well, having great bedside manner, and keeping things comfortable during cleanings, check-ups, and procedures. The office looks and feels nice and very clean, too! Overall I definitely recommend this dentist!

Love it here! Everyone is nice and respectful. They don't overbook so when I arrive there isn't a…read moreline out the door or people standing in the lobby. I'm not a dentist fan I feel like most people aren't but I actually don't dread coming here. Always in and out, always straight forward. Good times.

I don't write reviews like this lightly, but our family's experience here was bad enough that I…read morefeel obligated to be honest. Three members of my family--a 15-year-old, a 7-year-old, and myself--were all treated by Dr. Brendan. Every single one of us ended up needing another dentist to fix his work. Not one, not two--every patient he treated in our family required corrective care elsewhere. That's not bad luck, that's a pattern. We gave the office multiple chances to make it right. After repeat visits and no real resolution, we finally had to put our foot down and refuse to see him again. What made things worse was the experience with the senior dentist. His bedside manner with my young daughter was completely unacceptable. He didn't explain anything he was doing and repeatedly put instruments in her mouth without warning or reassurance. Watching your child sit there confused and scared while someone in a position of authority ignores basic communication is something no parent should have to deal with. The outcome speaks for itself. Our 7-year-old had to be referred to a pediatric dentist and ended up needing a tooth pulled. I had to go to an endodontist for a full root canal after what was supposed to be a simple cavity. These aren't minor issues--these are major corrections. But honestly, the worst part is what it did to my kids. My 7-year-old used to be completely fine going to the dentist--now she's scared and anxious. My 15-year-old has developed dental anxiety as well. That didn't happen by accident. If you're looking for a place that prioritizes patient care, communication, and especially how children are treated, this was not our experience at all. We won't be back, and I wouldn't trust them with my family again.

I've received my dental care from Mill Creek Dental for a few years now! The new location is very…read moreclean and modern! The front desk staff is friendly and efficient. My hygienist is gentle, thorough, and always takes the time to explain things in a way that makes sense. The dentist is knowledgeable and makes sure I'm comfortable during my treatment. You can tell they genuinely care about their patients' health and comfort.

Wonderful experience with Dr. Busch getting our babies tongue tie done. The entire process took…read moremaybe 5 minutes start to finish. The procedure itself took 45 seconds tops. Dr.Busch is extremely professional with overall care. Wonderful bedside manner, very swift and thorough, has immaculate composure as well. I wouldn't go to any other dental office! Thank you Dr Busch Team!

Cheap. New personal are new dental students and don't know or care how you feel. Pain is there…read morenew approach.

Had a broken tooth and they took care of me. Their customer service was top notch. They made sure I…read morewas comfortable throughout my tooth extraction. Fully explained step-by-step what they were going to do for the tooth extraction. Completely explained all of my aftercare, and never giving me a printout of step-by-step of how the area will heal. I was in and out in under an hour and in 0 pain.

A year and a half ago, I had my porcelain veneers done at this hospital. The doctor told me that if…read morethere was any damage within a few years, they could come and help me repair it for free. However, a year and a half later, the hospital informed me that my porcelain veneers had fallen out of warranty. Don't give me free repairs. Is the hospital discriminating against Asians or deceiving consumers? The front desk told me that I can choose to report an alarm. Then he began to mock me. The level of doctors in this hospital is not good. Poor after-sales service

OFD has been my family's dentist of choice for more than two decades. The staff is always friendly…read moreand welcoming. The licensed dentist and dental assistants are professional, accommodating, and always informative with their no-pressure recommendations. I have always been given honest advice and excellent dental care. I visit for a checkup twice a year, and they have helped me keep my dental health in excellent condition. They are family-friendly and have served my family well from toddlers through adulthood. Highly recommend OFD if you are looking for a dentist in the Olathe, KS area.

This practice was delightful when Drs Alexander and Bevan were there, I was a patient for 14-15…read moreyears. Shelly and Patty at the front desk were a good team always kind hearted. Dentists and hygienists were awesome. Drs Alexander and Bevan retired a few years ago and things have totally changed. This practice is all about the money now and definitely not the personalized service that it once was. They insisted I needed a new bridge and we're incredibly high pressure about how I was going to pay the out of pocket portion. I have found another dentist who I'm very happy with and by the way there is nothing wrong with my bridge three to four years later.

I had a tooth ache and called around as I'm visiting from out of town this week. They got right…read moreback to me and got me in right away. Front office personnel very kind and helpful, tech and dentist: very sweet and found the problem right away and took care of it. Highly recommend, 5 stars!

I have been a patient of Doug Sjogren since he was in his office on Roe. I have recommended him to…read moreat least five of his present patients. I went to him recently to have me teeth cleaned. The charge was $185. My research indicated that was dramatically higher than other dentists in the area. No other services were provided and I did not get a visit from Sjogren. I have since changed dentist and had a cleaning for $90. I have seen an attitude change at his office. I'm pretty loyal, but I'm done. I hope he is content making more money, but that won't happen if he is this greedy. Mark

Please don't go here. The front desk staff is always kind but I should have trusted my gut on my…read morevery first visit. I was sitting in an exam room waiting for the dentist and overheard a conversation amongst staff/drs talking poorly about a patient in a very innapropriate and rude manner. It made me pretty uncomfortable but I have really bad dental anxiety and getting there in the first place was a big step so I wanted to follow through. That day I needed a root canal and two crowns so it was a very long appointment. I felt left in the dark throughout the way and Wendy was not super friendly. Not rude but not comforting either. After that I had to make two appointments for cleanings and a cavity. They messed up my appointments and the hygienist almost numbed me on the wrong side, I explained that I had a cavity needing filled and it needed to be the correct side for the numbing. She switched sides and finished. She was also not very attentive or kind, super rough and not gentle while working in my mouth. Today I went back for my third and final appointment. At reception, I reminded them about the cavity and they said it was on the other side, and I said so should that have been done last week? They completely missed it. I was upset and flustered; I have a lot of anxiety around this, and was informed I could get it all done today but that my entire mouth would have to be numbed. It was so traumatizing last week when she gave me the shots that I was shaking after. I decided to suck it up and just get it done and be done with it. The same hygienist from the week prior, Anastasia, came to take me back and asked how I was doing, I was honest and told her not good, and told her why, she decided instead of just apologizing and understanding, that she'd rather argue with me about what happened. I've been so uncomfortable every single time I've been in this office and I finally decided that was enough. I'll find somewhere else. To be honest I'd rather drive an hour to my old dentist in my old town than ever go to this office again. All of this to also say that the way they price things and charge you for things feels pretty scammy, or maybe they're just way overpriced. Another reason I should have trusted my gut on the first day. STAY AWAY, Find someone who will be nice to you while they drill holes in your teeth. Find someone who won't talk shit about you in front of other patients. Find someone who will numb you in the correct location. Please.

I appreciate the quality of service, teamwork and professionalism…read more I highly recommend them. Maxine