I ordered eye glasses with transitions. Glasses came in without Transition lenses. Rick tried…read morecalling my insurance provider (Davis Vision). They could remake the lenses for a $65 fee for what should have been ordered with the eyeglasses in the first place. All this took 2 1/2 months. Forget it. So incompetent. I will never return to that place of business.

Turned me away because they didn't accept my insurance (which I confirmed before the appointment…read morebut somehow there was a mixup... aka incompetence!) and then I decided I'd pay out of pocket and they wouldn't let me. Awful customer service. Luckily I didn't spend my money there, not like they wanted me to anyway!

Dr. Shon is an outstanding eye doctor. From the moment I arrived, I felt welcomed and well cared…read morefor. He is professional, attentive, and truly takes the time to listen and explain everything clearly. The entire staff is wonderful -- kind, patient, and very organized. The office has a calm and positive atmosphere, which made my visit even better. I am extremely grateful for the care I received and highly recommend Dr. Shon and his team to anyone looking for excellent eye care. Five stars without hesitation

Dr. Kaufman in Sea Girt is outstanding. From the moment I walked in, the staff welcomed me warmly…read moreand truly treated me like family--not a number. Dr. Kaufman listened carefully, explained everything in plain English, and never rushed. The visit was efficient, thoughtful, and reassuring. I left with a clear plan and total confidence in my eye care. Highly recommend!

Dr Angrist's office is always wonderful, and my whole family's eye exams are consistently thorough…read moreand extensive. Most recently, when I was hit right in the eye with a pickleball, Dr Angrist went out of his way to make sure I was seen and taken care of right away. & The care didn't stop there -- he arranged follow-up with a retina specialist and even made the appointment for me. The entire team is kind, professional, and truly attentive. I'm very grateful and highly recommend this practice. Thank you so much, Dr. Angrist!

Called the office in Point Pleasant and oddly enough the Dr. Angrist answered. I am not a patient,…read morebut had questions to ask about his office procedures about routine check ups. He didn't offer what I wanted and was very rude in his answer. Then he just hung up on me. After this rude interaction, I will never go to his office. No personality and I'm sure no bedside manner. Can't even imagine what kind of appointment it would be.

Awesome experience getting my eyes checked and having professional staff helping with selection of…read moreframes. My husband and I will definitely be returning in the future! Did I mention everyone is really awesome Patricia Carroll

Dr. Reto is very nice, patient, and thorough. I've been going here since it was Eyes First, and the…read moreoffice has only improved over time with nicely updated decor, etc. Sue was very accomodating and helpful with picking out new frames. Very professional and customer oriented atmosphere!

Doctor was great. Billing department is a disaster. Trying to get someone to answer the phone and…read moreactually answer a question is impossible. This isn't the neighborhood optometrist. It's a corporation attempting to maximize profits by reducing service. Also, the receptionist was one of the most arrogant people I've ever dealt with.

Dr was fine. Billing department messed up with insurance, then lied about callbacks to help then…read moresent bill to collections when after I tried to pay it. This has been going on for two years. My next email/call will be to the BBB and maybe if/when I get worked up enough to the AG of NJ. Horrible customer service when I was just trying to pay. If I could give zero stars I would.