Donofrio's did a great job in repairing the dents, scratches and loose couplings that have been…read moredone to my Honda CRV over the last 9 years since I owned it. They tried to save me money while maximizing the repair. I can't believe how well it looked with the repair cost I paid. I will have to either spend much more or be satisfied with much lessor work if it is done in other body shops. Go Donofrio's if you want a great job done at reasonable cost!

Nothing but good things to say about this Father-Son shop. They were honest and transparent…read morethroughout the whole experience. They were the only ones that didn't try to upsell me or take advantage. My car came out looking perfect for a very fair price. It was done within a few days and was a seamless process. Mike was so helpful and kind. I would go to them again anytime!

Syracuse Auto Spa did a excellent job from start to finish…read more Travis was recommended by a friend, who is a car enthusiast. Travis came to my house to give me a quote and walked me through the entire process to restore my paint to BETTER than new condition. Travis was true to his word and completely transformed my car. I never knew that car could look that good! Travis went the extra mile and cleaned the interior of the car, even when it wasn't in the quote. Travis is a car enthusiast who truly cares about your car. That is the kind of person you want detailing your car. Whether it's a sports car or a minivan, Syracuse Auto Spa will do the best job around.

I had an amazing experience. My car looks brand new, which is a lot to say of an '07 that is used…read moreas a commuter car. The turn around was fast and I am 100% happy with the job and the price. Travis was nice and easy to be around, I felt comfortable leaving my vehicle with him. Definitely give him your business!

I have been to Rick's many times throughout the years, he is not only great at auto body repair…read morebut also a great person.

Best garage I've ever been to. Each interaction I had - in person and over the phone - was so…read moregreat. Jake was straightforward, efficient, and knowledgeable. He even remembered I went on vacation to the Adirondacks. I needed help with a dent in my car and now it looks like it was never there, plus the cost was lower than I'd expected. Also, Jake patiently helped me with a paint peeling issue (Honda recall) and finished everything a week earlier than I'd expected. As a female, I've mostly had negative experiences at dealerships and garages, and I am happy to report that Rick's Garage is super customer-friendly.

Jeff Franklin, the owner of Franklin and Co., is smart and honest, and works to ensure that…read moreinsurance companies pay to fix cars completely and with good parts. He has often taken a quick look at my cars without charge and sometimes done a quick fix for free. He once recommended I try a dent remover rather than pay him $500 to do a repair. I have used him for the past 17 years, ever since I moved to Syracuse from California. The car I bought in California did not have a rear-window defroster, and these are necessary equipment in Syracuse! A mechanic in California had my car in twice but could not figure out what wiring harness to buy to enable me to turn on the new rear window (with defroster). Jeff but actually spent 2-3 hours figuring it out (the parts manual was very unhelpful). But he had originally estimated it would only take 1 hour, so he only charged me for the 1 hour.

Great work. Reasonable prices. Nice trustworthy people. Highly recommend…read more Engine work, body work, electrical. Only thing they don't do is transmission work.

I recommend them without reservation. They painted the quarter panel and polished-out a keyed…read morescratch on the opposite side. Excellent work and friendly.

I can't say enough about the highly professional compassionate service I received for my…read morewindshield replacement. Tim went above and beyond the call of duty aiding me through the complicated and highly frustrating process needed to get my insurance approval. I highly recommend this business. Tim and Dan thanks so much!

I checked the hours before driving all the way over there, they are supposed to close at 5:30pm on…read moreWeekdays; only had a quick question about a cracked glass top. I got there at 4:45pm I walked Into the customer area and the only person there is a gray haired guy in an office across from the opposite side of the counter with his back to the counter watching auto races. I couldn't get his attention, and I have a VERY loud voice. Finally I grabbed a sharpie on the desk and used it to write NO SERVIVCE!! on the counter and left. Hope they get the message.

One of the few honest repair shops I've ever been to. The owner Chris knows his stuff and will give…read moreyou a fair price for parts and labor, plus he often can get you in for work weeks before one of the dealerships. We took our car which had an AC problem to one of the Romano dealers and they said they were looking at about 5 weeks before they could even look at it. Burghardt's said they would get the work done in less than 5 days. AAA+++

Shawn, thank you for helping me out today with the tire pressure on my Jeep Compass. The blue one…read more Your boss should give you a nice Christmas Bonus. Happy Holidays! And I will be back when it is time for the yearly inspection.

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper