Want to say thank you for the all of the assistance by Cely she was informative and made…read moreunderstanding things easy. Thank you!

Also the 600+ google reviews that they ask you to post the day after you sign a policy with them…read moreare not accurate as these people have been customers for all of 24hrs This office is an absolute mess. Please save yourself the hassel, frustrastion and headaches and take your business elsewhere for any of your insurance needs. I kept getting notices to the point where it was becoming monthly that my rates were increasing without any explanation. I called and submitted documets showing my defensive driving, I signed some form to exclude sopusal liability insurance and had my rates decrease slightly, only to receive another notice a month later that my rates again were increasing. I then received an addt'l notice that my policy would be renewing as of August 2024 and was drastically increasing again! I called the office for an explanation as to why (I have no accidents, points etc on my record) The staff member that answered was very friendly but her answer to me that "These are the new rates so they are increasing, sorry" was a bit unacceptable. I had to be transferred to the office manager Nicolette for a proper explanation. The next day I called the office and cancelled my policy as I obtained significantly cheaper rates from Geico. I spoke directly with the office manager and cancelled. I even was on the phone with her to confirm that she received via email my new insurance cards to confirm I obtained a new policy before cancelling. This was on August 1st, 2024 and my policy was not to be renwed until August 15th so I was actually to be prorated. On August 15th I was billed on my credit card 267 dollars for a policy renewal....The same policy that I cancelled 2 weeks prior with the OFFICE MANAGER. I called the office and spoke with the secretary again as she confirmed my "active" policy that again was cancelled. I was transferred to the office manager again and was informed that they neglected to cancel my auto billing and that the underwriters were made aware and a reverse transaction was put in place to be done as soon as possible. After 5 days of not receiving a refund on my card I had to yet again call back and question why I havent received the creidt on my credit card. I was told now a check will be mailed to my home in the next 5-7 business days. I finally received my check on September 3rd. I am now dealing with receiving messages that I have an outstanding bill of $3.74 and I am currently waiting for the office manager to yet again call me back to rectify this issue. Again, please do yourself a favor and save the hassel and headaches with this office and take your business elsewhere.

From the beginning, Larry (not Jake from State Farm) has been awesome with all of our insurance…read moreneeds. I'm reviewing them now because I needed to have my new car photo inspected. I stopped here on my way to my parents and finally met our agent, Larry in person! He was super friendly as soon as I walked in! My photo inspection was quick and painless! I LOVED the QR codes that were laminated on each desk! This tells me they want your feedback! I couldn't be more happy with them!

Greetings! The agent who is helping me is attentive, and patient! I have received an affordable…read morequote within my budget, then Finally I went along with it. Hopefully rates goes down and i will give a perfect score. Overall i am satisfied...

I have been doing business with Nick for a few years and can't say enough about his work ethic. He…read moresaved me a considerable amount of money on insuring my vehicles and got me great rates on my professional liability and home owners insurance policies. Always available when I had questions and quick to get things setup. Highly recommended.

Kerin is outstanding! She is always so responsive and helpful, a true professional. She is very…read moreknowledgeable and goes above and beyond. I absolutey recommend Ed Reilly and his team at State Farm.

I switched from GEICO to State Farm. Christine at the Reilly agency was extremely helpful and made…read moreprocess smooth.

Unbelievably professional and helpful. I've never dealt with a broker for my insurance before…read morehaving always had my insurance with Geico and before that Allstate. That was until a friend recommended Mike at Malpigli & Associates. He spent at least half an hour on the phone with me explaining all of my coverage and what each was meant to cover. He showed me that high deductibles are not always the best value and showed me where my coverage could use some improvement and where what I had was good. It became clear pretty quickly that if you only spend 15 minutes on your insurance you are probably missing something important. He took all of my information, explained how the companies underwrite and what they all look for. He promised to get back to me in an hour or two and he called me back in half an hour with rates from three companies that were less than what I was paying with lower deductibles and higher coverage. He recommended a company I had never heard of but came to realize is a great company. (Utica National) He saved me $848 over Geico lowered my deductibles and tripled my coverage. He also gave me rates for Travelers, Hartford and Progressive but Utica was the best for me. He said he would "squish the lizard" and boy did he! If you're getting ready to pay your car insurance do yourself a BIG favor and call Mike at Malpigli and Associates. You'll be glad you did. I know I am.

The office staff is always very helpful when I contact them for any insurance needs. They are very…read morecompetent! I've been working with this agency for many years, and I would highly recommend them!

Mike Pieslak and team are always responsive to my insurance needs and quickly resolve any issues…read more Always helpful with problem solving for all our needs

Emily was terrific. She returned my call right away & took care of my problem accordingly.read more

His emails seem to be answered by AI. You are better off calling and Allison will help you. She…read moreis very good.

I finally got to work with Dorina Guida after a few months of waiting for the stars to align. From…read morestart to finish Dorina was an absolute pleasure to work with. She made sure she was accessible at all times, even on the weekend, and corresponded with me within minutes many of the times I reached out to her. She graciously took time out of her busy schedule to weigh all the options for me to figure out which made the most sense. I will absolutely be continuing to work with her and her agency in the future, as it's hard enough find a reliable and trustworthy agent. Dorina checks both of these boxes and more! Thank you, Dorina!

This is a great insurance company. And saying anything nice about an insurance agency is a long…read moreshot. But seriously honest people working here and they really try to look for a less expensive alternative for great coverage Even though I don't know anyone by face. You can tell that they are real humans over there. And you are not just another account