Robert Vera insurance Allstate sent me an unsolicited letter with a quote of $785 for my home…read moreinsurance, based on a dwelling price of $402,600. I called Robert Vera Allstate insurance and gave them my details and particulars for an actual quote. That company came back with a quote for $2,400, which is triple the original quote sent to me. Why? The letter they sent with a false nonsense quote in order to entice me to call the company. They had no intention of honoring or even coming close to that original quote. It was all a scam to get me to call. I will never do business with a dishonest company. I will be making a complaint to the BBB and Suffolk County Consumer Affairs. If you do business you have to do business correctly, honestly and ethically. Lastly, I have a basic history, no previous insurance claims etc or anything that would result in a much higher quote. This company simply sent out a dishonest solicitation letter with a nonsense quote they had no intention of honoring.

I have been with Allstate for 50 years, a fair amount of that time with Rob. I recently had a claim…read morewhere my vehicle was hit and run. We had some other stuff going on too, Rob took control and made it all easy, Can't say enough great things about Rob and his staff. If you need insurance without the bovine scatology call Rob!!!

Promise to get quotes same or next day. Call a week later, told my agent will call back . Never…read moreheard back again . Terrible customer service

Jim and his team are the best. I use them for my business and personal insurance needs. There…read moreservice and knowledge are second to none and would highly recommend folks insurance. As a full service agency, they access the best insurance carriers and get you the best price. I referred folks to a friend and his umbrella policy saved them hundreds of dollars.

Honestly couldn't imagine insuring anywhere else!!! Corrine was so great. She was fast and…read moreresponsive. She never let me down!!! Saved me a ton of money on my car insurance and my homeowners insurance. I have the best coverage. Thank god for Corrine, life wouldn't be the same without her !!!!

This is why I like dealing with Allstate Insurance Agent, Joseph Moncello, he is always on the…read moreball. Mortgage company needed both our names on the policy and faxed, well spoke to Joe and not even five minutes later its done. I held the same car policy with Allstate since I was sixteen, wayyyy back in 1971. I left not because I wanted to, but wanted to get a better price. Well, Joe called me, got me a better price and back I went. Dealing on a personal basis with a local agent that I can stop by the office or get on the phone is everything - customer-wise. Keeping the personal, makes all the difference. Thanks Allstate. Thanks Joe.

I had a great experience obtaining insurance from Joesph. He was personable, professional, and…read morehelped me save money! He got me a great deal on my insurance and he wasn't pushy and didn't try to upsell me on anything I didn't need. I would definitely recommend him to anyone seeking out insurance.

They are really helpful for new business that need insurance. And they are super patient,…read moreunderstanding and clear and have great customer service.

The best agency around. I have been insured by the DeNapoli associates for my whole driving career…read more Michael is very knowledgeable. He's always only one phone call away. Very helpful and cheerful when you speak to him and he always has the answer to any question I may have. Feel in very good hands having them insure me. Would highly recommend this agency to anyone looking to be insured through a family friendly and customer oriented company. THE BEST!

After almost 30 years of being a customer of Luke DeNapoli Nationwide Ins. Agency, I had my auto…read moreins lapse, without the ability to be reinstated. I had to shop new auto ins., and eventually had to pay double due to having the lapse. The reason it lapsed? Every month I had my (then trusted) insurance agents make the payment on my behalf, using the stored method of payment I gave them. Apparently one particular month, they used a two year old debit card (which account was closed over a year and 1/2 ago) to make the payment, rather than the method they had used consistently for over a year 1/2! They left me a voicemail saying my pymt was declined, and after getting the message that night I called the bank the next day (because I did not see why it would be declined). Never would I imagine the reason it was declined was due to them putting through payment on a very old card. Of course this was on a Friday when I spoke to the bank, and when the agency was open again it was Monday, two days too late for the timely payment and my policy lapsed. I then called Nationwide HQ and told them of the situation. After I was told that all it would take was a call from the Agency to say that it was their error, I called Luke DeNapoli right away, and was told that they would call HQ. After following up minutes later with HQ, I was then blindsided by them telling HQ that it was NOT their fault. And HQ said that no matter what, the word of the agent is what they go by, and even if the Agency called again to try to reverse/correct what they said, HQ goes by what they initially say and what is done is done. My insurance was cancelled for good. They would not write me another policy (it is their policy that it must be a year after a lapse) and because the whole ordeal took 5 days to straighten out, I had insurance lapse for 5 days. This cost me $75 per day for the lapse with NYS DMV, it also cost me double for a new policy with a new ins company, due to having a lapse in coverage. They cost me hundreds of dollar at that point, and hundreds per year going forward. I also looking into changing my home owners insurance policy, of course because of the auto ins situation, but also because my parents (also long time customers) had been charged more than double they found out for their HO Ins. I went from paying $2642 per year with Nationwide to $1460 per year with Geico. I didnt change earlier because every time I asked my agents why my insurance went from $1200 with my first home to $2642 with my new one (same Sq Ftg) they said because the rates are increasing, I have claims, there are hardly and companies writing HO Ins on LI any more...things of that nature. I was scared! Now, after being screwed by them (again, after almost 30 yrs of being a customer, and most of my family members too!), I am so glad I changed to Geico. I have nothing against Nationwide per say, it is Luke DeNapoli, and his son Michael that took over, that I have the BIGGEST problem with. What personal, kind, trusting service for such a small community as East Northport. I will never understand why they did not defend the truth, that it was their error, not only to be honest but to save a customer of almost 30 years! What the heck did a loyal customer like myself do to deserve being screwed by this lousy agency??? Luke...sorry your son Michael will be running all of your hard-earned business right out the door...if he continues to be an A** to his customers. Shop around everyone! They are way over-priced I am now sadly finding out....and I guess in the end they did me a favor by screwing me....at least I am paying a lot less now!

I rarely give 5-star review but I feel Coastal Insurance and their team deserve this recognition…read more Recently I purchased a house and my mortgage broker pushed me to use their insurance company for obvious reason. While the pricing is great, I wanted to compare both the rate and the coverage. I emailed 5 different insurance companies and 4 of them immediately said "we'll get you the same policy for the same money" but only ONE came back to me and said you are not being covered properly and there's conflicting info in the underwriting language. That firm was none other than Coastal Insurance (see attached email). While their policy came back to be $200 more, but their policy also offers substantially more coverage. I would've rather pay the extra money than to leave myself exposed to a potential loss and claim denial b/c I didn't read the fine print. In a society where speed and cheap trumps service and common sense, it's refreshing to see a company that is thorough and didn't "sell me on price and price alone." Just an FYI, they also have an affiliate that provide tax grievance service and have saved me thousands of dollars with my commercial and residential properties.

For many of my insurance needs, I work with the Claussen Agency, specifically with my Rep Dan…read moreGorman. He is terrific(efficient, friendly and at the end of the day does what is best for my circumstance.) I use Clausen Agency for Work Comp, Landlord Ins Policies as well as Vacant Property Policies on Real Estate Investments. Keep up the good work

I've had Gieco over 5 years. My bill just keeps getting higher so I will be leaving them. Customer…read moreservice is very well with them but that's about it. If you get into an accident they will do everything they can to not pay. The commack NY location doesn't share the same Customer service as the rest of the company. I stood in there for more then 15 minutes waiting for someone to greet me and got nothing. Not even a hey we will be right with you. The people working there were looking right at me and blatantly ignoring the fact that I was in the building.

GEICO offered me the lowest car insurance rate but their website wouldn't let me finish signing up…read moreand their 800 number wouldn't let me past the auto attendant. Cary Nichols got me GEICO and lowered my car insurance by 50%.