Low quality tires and faulty alignment. I purchased new…read moretires and an alignment at the end of November. I had to return the vehicle within a few days because my alignment was terribly off pulling to the left fairly hard They fixed it and I was on my way One month later I woke up to a completely flat tire and had to go back again. There was a hole in my new tire and it had to be patched. They charged me $33. It's frustrating to say the least as I expect that when you buy 4 new tires and an alignment you wouldn't need to keep returning with issues. I would not recommend this location and/or mavis in general as I am questioning the quality of their products.

It was Sunday morning and I was quite in a pinch. Visiting from out of town I needed to replace my…read moretires and they were able to get me a new set and back on my way.

Bad customer service I pulled in this establishment in a medical transport vehicle patient loaded…read moreasking for tire pressure no one even acknowledged me a customer walked in after me and was immediately greeted and taken care of swiftly I wouldn't come here ever and that's a shame I typically have good service by this company but not this one in particular horrible customer service I'm not sure if it's because of my skin or what but that was the only difference that's a shame bad quality I even offered to do it myself was still told to wait that it would take a while I went right across the street to take 5 oil and was taken care of in minutes I'm a auto tech myself and owner my own tire shop I know what it takes to help someone quickly and multi task in the face of the storm that's unacceptable shame on these workers

Perfect they did great would recommend to anyone who needs there car worked on in the Winston arearead more

Needed two front tires before the winter storm came around and Darrell hooked me up with 2 like new…read moreMichelins for a price I couldn't resist, they got me ready in less than an hour (multiple customers were there before me) and they got me on my way! Thank you for providing excellent service at a fair price!

Had A flat today, was greeted, wasnt there for long, was updated very often of my vehicle:) They…read morehad my tire in, tire service was fast and smooth.. Good prices on tires.. Nice people all around Thanks for your help again!

I have always gotten great service at this location. Several times through the years, I have had to…read moredrop a vehicle off after hours. They always contacted me after checking the vehicle over the next day to let me know what was wrong and what the estimate for the work was. I have never been upsold on anything. My most recent interaction was to replace the battery in my 2018 Ford Escape. Typically, this would be work I do myself, but the location of the battery under the hood makes that impossible. I called and asked about making an appointment, and they said battery replacement was a walk-in service. I went the next morning, and was in and out very quickly. I got a quality battery, at a reasonable price.

Love coming to Mock on Robinhood. The crew here is fast and efficient. They provide quality service…read moreat reasonable prices. If you buy your tires from them you get free rotation and balance for life of tires. The waiting room has a tv and is very relaxing. There is a snack machine available. You can come early and wait or drop off your vehicle. Truly a business rooted in the community. My tire rotation and balance service has always been great and I have never had an issue!

From a purchase that I made YEARS AGO to one of their establishments located out in California…read more(when driving cross country), I was shocked to learn that Discount Tire still kept me in their system as one of their patrons! You cannot beat customer service on that level!! I stopped by there recently in need of assistance with my windshield wipers and two employees, literally, rushed at the chance to install them for me free-of-charge! Definitely support Discount Tire because it's no question why when you always visit it, there are customers patiently waiting in-line for their services.

We have frequented this discount tire several times with different vehicles and are always…read moresatisfied with price and service. Whenever I visit, the restroom and facilities are always exceptionally clean, including the changing table in the women's restroom, which is something that I can certainly appreciate as a mom who's had to wait for service with her children before. However, you will not be waiting long because they truly do save you time when you book online. I think my car was finished today in approximately 30 minutes. I was in and out and on my way for a very reasonable price.

I've been to this shop a couple of times for state inspection and oil changes. The techs seem to be…read moreresponsible and professional and my cars were consistently finished timely. The techs have never tried to up-sell me services my cars do lot need. That's a big deal for shops like this where the fast oil change is often the loss leader to get you into the shop and sell you more lucrative services. For that reason I warily trust their techs and writers. I hope to find a regular shop for routine maintenance and repairs on my two late-model cars. I am, however, concerned whether they have qualified mechanics to perform that work. I know a little about this industry and they may have good mechanics or they may have only "technicians" given bare and inadequate training. Even if they have credentialed mechanics, do they pay well enough to keep the good ones or do they get the bottom of their tech-school classes? Again, I do not know whether this place has good, experienced mechanics and it might, but I would be careful and selective about agreeing to something other than the most basic maintenance tasks until they earn my trust.

So I've been at this location twice:…read more First time, my friend needed a tire pressure check. We were able to get in asap. We had the manager I believe and the manager double-checked to make sure there wasn't a leak or hole in our tire. We didn't have to pay for this service and it was great! Now the second time, another friend and I went for an oil change and a tire rotation. They gave my friend a quote, which was kinda high. I happened to notice the previous sticker in my friend's car and the car still had 2000 miles. So, I insisted on having them check the oil before charging for an oil change. They checked and said the oil change wasn't necessary. It makes me question though if they would've still charged and changed the oil despite it being okay. So, we wait in the lobby for the tire rotation. 20 minutes pass by. We see the car is docked with one guy in the bay. My friend went to ask how much time left. They had not yet started on the car and said that apparently we weren't told there was a car in front of us. We ended up being there for 45 minutes to an hour, which I realize doesn't seem long for a tire rotation wait but don't forget the namesake of the business "Express." We get the car back. When we sit in the car, we notice the wheel lock key was just placed in the cup holder. We had to go back and ask for the bag it came in bc they forgot to give it back. After driving for about 20 minutes, we see the tire pressure light come on. We call the company while on the road. I asked if they checked the tire pressure. They admitted that they forgot. I asked to speak to a manager bc after the long wait and the light coming on it was upsetting. The manager said that they asked the tech a few other questions and distracted the guy from completing our tire rotation correctly. I must admit I am confused about it bc the manager said they have a second person come and check. The manager said that the tires must be just 1-2 psi lower and to pull off the road somewhere and add air. The manager offered to look up places but that wouldn't have been helpful bc we were actively driving. The manager didn't offer any additional or free services but simply "ppl make mistakes." I agree which is why they get 3 stars but after the wait, poor communication, and additional time to find a new place to check the tire pressure it was a lot. Btw The tires were pumped to 5 psi higher on just the left side

I wish there was an option to leave more stars than just five but my whole experience was above and…read morebeyond! My car just didn't turn on while I was out and everything regarding that problem had recently all been changed! So I was stranded and panicked I called Chris he was super nice and helpful he came out and was able to diagnose the problem then got to work on it immediately! Not only did he save the day but he made it better so 100 out of 10 do I recommend!! He fixed my car and had me back on the road in no time and his prices are amazing! I will be calling Chris mobile mechanics every single time!! Hopefully I don't need them any time soon but it if do I'm not worried about being stranded for long! Thank you soooo much for everything and for replacing my starter!

He had the old battery out and the new battery in the truck ready to go within minutes. Call Chris…read morefor your Mobile Mechanic needs.

I have been coming here forever and they always go above and beyond to take care of my vehicles…read more They have excellent customer service.

Wanted to leave yet another review for Parrish Tire & Automotive. I can't say enough good things…read moreabout these guys. In the last couple of months I had gotten a new battery for my car but I got in it one day last week and it wouldn't turn over. NOTHING. I suspected it may be the starter, the alternator, a blown fuse or even worse, computer or electrical issues. I was able to start it with a jump, but any time I turned it off, it would not start again without one. Mike and Steve were able to get me in pretty quickly. These guys have a lot of integrity and perform good, honest work. They discovered the only thing wrong was faulty/loose battery cables and they got the repairs done quickly. The repair cost me less than $100. I'm grateful to have such a great auto shop in my area. I will be a customer for life here!