Terrible Service and No Accountability…read more I placed an order with Tropical Smoothie Cafe only to find out they were CLOSED when I arrived to pick it up. No notice, no heads-up -- just locked doors and no staff in sight. I've gone back FOUR times trying to get this resolved, and still no refund, no food, no apology. This is unacceptable and shows a complete lack of customer care or business responsibility. If you're going to take people's money, at least be open when you say you are -- or issue a refund when you're not. Won't be returning, and I'll be telling others to avoid this location too.

I had an açaí bowl that was excellent. I also had a mocha smoothie. Also very good…read more The staff was helpful.

I just got the best service ever from here! My son got really sick (not covid) and I'm into…read morewholistic health and I needed some items for him fast. I was looking for some Medical Medium products but they didn't have them so Tasha helped me locate the products closest to them and helped me get them to my son the same day! I know this is something that is way above and beyond the norm but I am ever so grateful for her help and so grateful that this store exists in Spearfish!!! Thank you so much Tasha!!!!

I will say their smoothie bowls are delicious. However. Ordering today was frustrating. I asked for…read moretwo smoothie bowls-original with dragon fruit base and honey add on. I'm pretty sure the darker one is not dragon fruit. I had called the store several times to place an order and no answer. Tried to place an order online through their website and my card was flagged for fraud. I would much rather have this conversation directly with the store however their phone number doesn't seem to work. I love their smoothie bowls but after today I'm not sure I'll go back

There's no place in town that comes close! Every visit is met with yummy foods, kindness, and…read morefantastic service! These customer service rock stars make every meal feel like a treat and they clearly love what they do. Thank you all for brightening our days and keeping us fueled with your amazing energy and food! You're the best!

the kid at the counter argued with me when I said I wanted it low ice, possibly even without ice. I…read moredidn't want it too cold or watery tasting. I wanted a SMOOTHIE. Just fruit and juice. no sugar or ice, ew. After trying it with ice, I asked him to remake it how I wanted it, and after objecting a second time, he did...... and it was super watery. like the bro made me a juice hahaha. How does he not know how to make a fricken smoothie without ice??? Ypu can make a thick and creamy smoothie without ice. Learn how to bro. and thanks for arguing for me when I was POLITE. What happened to "the customer is always right"??! Customer wants what they want.

Good coffee, pleasant staff, nice selection. Stopped in on vacation based on reviews and it lived…read moreup to the hype.

Food is wonderful and place is designed to be able to come in and relax. Love my hot tea in the…read moremorning!! Owner is one of the best and always greets customers with a smile.

Out of business. No longer here. No one answers. It's gone. Bye. Buy bye. See ya.read more

The hours are inconsistent. I've caught them open once out of many visits. They advertised new…read morehours and they were still closed when I went in during those hours. The juices are pre-made. There aren't many options for smoothies and the menu doesn't give list of ingredients.

I stopped by here earlier this morning with my wife and her parents for our morning coffee. While…read moreStraight shot Espresso wasn't our original target, we ended up passing it on Jackson Blvd and so decided to stop. This coffee shop is the type that has a window on each side where you can order from. On this morning there was a nice lady working the window and we ordered 2 - 12 oz Americanos as well as a 24 oz Americano for myself. After waiting a bit for the coffee to cool, I was finally able to try it. The coffee here didn't impress me much. While it wasn't bad, it also wasn't a flavor that suited me. I will say that it was a bit on the lighter side and smooth without any bitterness. The bottom line for me is that I probably would not head back here again in the future. While there was nothing wrong with the coffee per se, it just wasn't for me.

My girlfriend and I love this spot for our morning coffee. You'll come for a morning caffeine…read morepick-me-up, but you really leave with so much more. Deb asks us about our day, and I can tell that she really is listening, and not just waiting for us to hand her a credit card. Don't decline to get your angel word of the day, it's a really special touch and you'll find that you're thinking about it all day, long after you've finished your drink. It also doesn't hurt that the tea and coffee are super tasty too!

This little spot is a freakin' gem! The highlight for me was definitely that handmade pie! It was…read moreso fresh and had the same taste and texture as carnival scones. And the fresh berries inside were delicious! You need to try one of the hand pies if that's the only thing you get here! Our sandwiches were really yummy as well. I got the Smokehouse and mom got the Bacon Apple Cheddar. Mine had a lot of sliced chicken breast which I appreciated. Very solid and filling panini, even if it was a little on the messy side. It wasn't mind blowing but it's a solid and safe choice if you want a great tasting panini. But man, I tried a handful of bites of my mom's sandwich and it made me wish I had gotten that one! Something about those thin slices of warm apples mingling with the melted cheese and bacon just worked so good! Not some crazy sandwich but something a bit more special than what you'd normally get. But it was fantastic. Definitely a winner and something I'd easily recommend getting here. That and the hand pie!

Good coffee, good atmosphere. Baristas very friendly…read more Definitely make this a preferred stop

AMAZING SMILES DAILY from the Eglin Street ladies!! With all the amazing smiles and friendliest…read morestaff I've experienced, this location is definitely become my regular spot!!! My boys and I love Scooters for the variety of coffee drinks and food!! Most of all its those amazing beautiful humans that make a person want to go back for a good coffee!!

My husband and I grabbed a quick iced tea from here after visiting Mount Rushmore and it was pretty…read moresolid! They offer unsweetened black and green iced tea, which is more than most cafes will do. The service was fast and friendly and the ambiance was classic cafe (sit down area, clean, area for pickup). Overall, a good pit stop!

Be cautious about the quality of their clothing and their level of customer service…read more I purchased a women's weathered crew shirt, and after only a few wears, the material deteriorated significantly. When I contacted the owner regarding the issue, she was dismissive and unwilling to take responsibility.

Amazing frappe! It was deliciouse and sweet. The lemon bread was fresh, soft and yummy.read more