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Brett Thomas

1.0 (1 review)
Closed • 8:30 am - 5:00 pm

Services - Brett Thomas

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

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8 years ago

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Farmers Insurance - Scott Miranda Agency

Farmers Insurance - Scott Miranda Agency

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I contacted Scott's Farmers Insurance office in Mesa to set up insurance for my man's business…read more They did an excellent job and found just the right workman's comp and liability insurance carriers . We were extremely pleased . Scott's office is very efficient . About 2 months later I was in the market for auto insurance and homeowners insurance and and contacted Scott's Farmers Insurance again . Wow they put it together within minutes and beat all the other prices . I am so happy that I finally found a personal insurance carrier that meets my needs . Thank you Scott and Heather .

When my elderly Mother was forced, due to medical reasons, to relocate…read morefrom Arizona to live with family in Michigan, it seems like I had a phone glued to my ear trying to disassemble her old life and reconstruct the new one. And more than a few of those calls were to Scott and his staff to deal with the sale of her house, loss of her driver's license and vehicle, cancellation of her umbrella policy since she no longer owned a house or drove a car, and, having to re-source the policy for her cabin. And, even though most of these changes represented a loss of business for Scott, he and his staff were always beyond helpful and very pleasant to deal with. I feel that it's a measure of the person's character when they go out of their way to help a client when there is nothing for them to gain by doing so. He was truly a bright spot in what turned out to be an arduous undertaking.

Brian Petersen - American Family Insurance

Brian Petersen - American Family Insurance

(2 reviews)

I always found Brian to be helpful with the added touch of honesty and integrity. Brian was always…read moreresponsive to my auto insurance needs. These are important issues with insurance agents as it covers 90% + of what you needs with an agent.

Very disappointed with how our relationship with Brain ended. Contracted him for our family's house…read morefor 25+ years and the last 15 have been a real challenge with him as an insurance provider. In those 25+ years we had one major claim (hail on roofing) and he was not helpful, our premium increased for filing a claim. Our premium went up consistently every year. Brain was never helpful over the phone when we tried to set up new accounts. In my 20+ years of having direct contact with him I do not recall one pleasant costumer experience. Our last call with him was to express our intention to not renew services with him and he was very condescending towards myself and my family. He made it clear that we would not find a better price for our services and that our coverage was not offered by anyone anymore. I informed him that we indeed found the same coverage for literally half the price, he said "you don't know what you're talking about." I don't wish his services on anyone, any personal that works as a services provider in any field should never speak like that to some one. We paid about $30,000 worth of premiums through those 25+ years to only have Brian be rude and not helpful. Please explore other options before reaching out to Brian. He is someone who takes advantage of families by limiting communication and avoiding calls. Feel free to reach out to me about more experiences with Brian. Jose Esteban Ruiz

Brett Thomas - homeinsurance - Updated May 2026

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