DR. Sydney and staff were great today! Walked in with a…read moresinus infection, they were right on it! Personable, caring, friendly. If you can deal with Howell Mill Rd and all that ridiculous traffic, I definitely recommend them. They were awesome.

The staff here is so nice. I saw PA Taing for my C&P exam and she was thorough and attentive, but…read morealso made great timing! The facility is very nice and clean. You're in good hands here!

BEST DOCTOR EVER!…read more Dr. Richard Kauffman is the best doctor ever! I drive from Alpharetta, Georgia to West Paces Ferry just because I love this doctor and how he cares for his patients. Best bedside manner, he listens and HEARS you, he goes the second mile when you have a special medical needs or request (like needing in-home services). My husband HATED doctors. I recommended he see Dr. Kauffman. After he met with Dr. Kauffman he never hesitates to go when it is time for an appointment. My husband had horrible experiences with doctors until Dr. Kauffman. Don't change Dr. Kauffman. You are exceptional.

Literally the worst experience I've had. As a new patient i was excited to start a relationship…read morewith this doctor. I texted to confirm my appointment - then 1 hour before i called the office to confirm again. At all times my appt was confirmed. I traveled 25 min and I showed up 15 min before to ensure my paperwork as a new patient was submitted which it was. I then sat and waited til 3:30. I was the only person in the waiting room for a majority of the time. I finally went up and asked if Dr Carlos was ready to see me - the receptionist said she would check. 5 min later she came out and said it would be another hour! How rude- how unprofessional, and the receptionist had 0 remorse as if she has had experience doing this to other patients before. Would not recommend anyone go to this doctor. They don't care about your time.

Awesome doctor! I…read morebegan seeing Dr. Scurlock in 2003. He is very easy to talk to. He is very thorough and observant. Long story short, you will love him!

A+++, Going on almost 12+ years as his patient and have never had a doctor with this caring…read morepersonality and attention to every medical detail. I will never forget he was the ONLY doctor ( out of 3) that diagnosed my RA very soon. He is brilliant, very very knowledgeable about all recent medical news and as I mentioned above, super caring. I feel 100% confident I am with the best of the best, thank God for doctors like Dr. David Scurlock.

Dr. Yager is an old school physician who always has time for his patients. He and his staff are…read morevery professional and always greet you with a smile. My schedule isn't the easiest to work around; however, he's insisted, more than once, that he wouldn't mind coming in on a Saturday or Sunday to see me. You'll not find that elsewhere and speaks volumes to his dedication to his patient's well-being. I highly recommend his practice to anyone searching for a new PCP!

I had a wonderful experience at this location. The space is very nice and welcoming from the very…read moremoment you enter. Dr Yager is very outgoing and flexible to my schedule! Definitely recommend this practice to those in need of someone who will help with all your needs.

Dr. Richardson is my new physician. She was wonderful. She spend a lot of time going over my…read morehistory. She was warm, sensitive and a great listener. I would highly recommend her!

I went to a previous doctor for way too long, I was being lazy and just never got around to finding…read morea new doctor until I was just fed up enough to do something about it. My best friend recommended her doctor, and that was good enough for me. I packed up my entire history with my previous doctor and set my course for a new one, hoping to get a little better treatment for that copay I was constantly shelling out just to get a refill on my asthma inhaler! Dr. McDaniel was everything I had hoped for- understanding, ready to figure out what was wrong with you, pacifys your fears, and he wasn't trying to stick you for all the money you had! My new doctor said he would never make me come in just to get a refill on a prescription for something I needed such as my inhaler. I just call his office, ask them to shoot a new refill to my local CVS, and bam! It's all done- and I didn't have to drive clear across town just to get a stinking piece of paper (and pay a copay for just being there!) When I went to Dr. McDaniel I asked him to do a full blood workup to make sure that I was healthy- he even did special tests because of my veganism to make sure I was getting everything I need. My old doctor looked at me like I was nuts for requesting that! I got a clean bill of health and I was finally at ease knowing that I am in perfect health and not lacking anything. He is easy to get appointments with and they will work you in when you have a minor emergency. I love my new doctor and I am so glad I finally got off my butt and got a new one!

He has been our PCP for many years. He is simply the best. Dr. Mc's goal is for the patient to be…read morethoroughly well as quickly as possible. He doesn't not play around.

I feel weird reviewing an Urgent Care/doctors office but here goes…read more I was looking for a convenient PCP and found AllCare. My doctor is awesome! He takes his time and answers all questions without rushing on to the next patient in line. Scheduling appointments online is SUPER convenient and all of the staff is friendly and helpful. Who knew I would find such quality care from an urgent care facility?! Shout out to Dr Brian Krachman!!

Very unprofessional at the front desk. I decided to leave because of their inability to take my HMO…read morewithout changing the name. Yet Piedmont next door was no issue.

AVOID AT ALL COSTS I…read morehad a very disappointing experience with this clinic. A service I paid for was not properly completed due to an issue on the provider's side. What made the situation worse was the communication afterward. The provider initially told me there was simply a delay in processing, despite apparently already knowing that the sample had been sent incorrectly and could not be processed. I was subsequently assured that I would receive a refund. After following up, I was told the refund was still being processed, only to later be informed by the corporate office that no refund would be provided after all. Mistakes happen, but misleading a customer, acknowledging the problem, promising a refund, and then reversing that decision is unacceptable. The way this situation was handled completely destroyed my confidence in this clinic. I would not recommend it.

I used to genuinely love this primary care facility, which makes the decline in the quality of care…read moreeven more disappointing. Unfortunately, my recent experiences have left me feeling that the level of patient care, communication, and professionalism has become deplorable. My biggest concern is the lack of communication from the physician regarding my health. After appointments and laboratory testing, I expect more than simply receiving results. An all primary care provider should explain what the results mean, discuss recommended treatment, provide clear instructions for improving my health, and schedule an appropriate follow-up when necessary. Instead, there has been little to no meaningful follow-through. No phone call. No text. No email explaining the next steps. No treatment guidance. No follow-up appointment scheduled. Yet somehow, communication is very efficient when it comes time to send a bill for the laboratory work. Patients should not have to interpret their own medical results or chase their healthcare provider to find out what they are supposed to do next. If something needs improvement, tell me what needs to change, explain my options, develop a treatment plan, and follow up to determine whether that plan is working. That is part of comprehensive primary care. I am also disappointed by interactions with the physician that I felt were unprofessional. A patient should leave an appointment feeling informed, respected, and confident about what happens next--not confused and wondering whether anyone will contact them. I previously had a very positive opinion of this facility, and I would like to be able to feel that way again. However, billing patients without providing adequate communication, treatment instructions, and continuity of care is not the standard of all primary care I expect. I hope leadership takes these concerns seriously and focuses on restoring the patient-centered care and professionalism that once made this facility a place I was happy to recommend.

This is a direct rating towards Piedmont Health. No one…read moreanswers the repeat prescription line. They also seem more interested in money than they healthcare. During an annual physical, which is free with our insurance, my wife was prescribed a drug that "had" to be billed separately and as a "separate visit" when she was already there anyway. It was a 2 month prescription which she uses very rarely. It's been just over 6 months since it was prescribed. She asked for a repeat prescription which could easily be done over the phone or online but she has to go in now for another visit for that repeat prescription. Clearly they'll make money on the visit. So unnecessary. For the record, Lacey Hutchinson is very nice and professional, but the system of her office needs to be more flexible and easy to deal with.

I seriously have never had such an incredible experience with a physician. Dr. Hutchinson listened…read moreto my concerns and after her assessment, offered me multiple really good options for my concerns. I am so grateful to be seen by a provider like her. If you need a PCP, go see her.