I stopped taking my car there a couple of years ago. It was there for requested, routine…read moremaintenance. When I went to pick it up, they had also done an NC Inspection and charged me full price, although I did not request it. They told me I was close to the date; so they went ahead. I was aware of the date. However, I had a coupon (highly discounted) for an inspection and planned to use it at different service location . Since then, I haven't been back; afraid they might perform other non-requested services and charge me.

Love these guys! Dropped my car off gave them a laundry list of things to fix and change. When I…read moregot there I added two more things. They happily obliged me and my bill was so reasonable, I asked him if he was sure that was right. I won't take my cars anywhere else. Honest hardworking business men. No wonder their lot is full all the time!!

On a recent Monday morning I drove into High Point Tire with a flat tire in the back of my SUV. 5…read moreminutes after I arrived, a tech found 2 holes in the tire, plugged them, remounted the tire and test drove the car for safety. The cost was reasonable. With my last flat tire experience, a different tire store nearby insisted the hole could not be plugged and the only solution was a new tire. My next tire purchase and car service will be at HP Tire.

Used to be great. Has gone downhill in recent years. Had had…read moretwo vehicles where they kept the custom valve caps. Had two vehicles with leaking tires (not seated or valve issue) after buying new. Had one vehicle after service that had 3 of the 5 lugs on 2 of the wheels completely loose and could have caused a serious accident or damage. Thankfully was found after hearing a grinding sound before any thing really bad happened. Additionally, they tried to upsell services and said things were bad when they weren't. Will not be back and will be advising others to avoid.

Nick helped me out and did his very best to make sure I understood everything correctly and…read moreefficiently. Nick is very straight forward and honest which should show anyone he cares about the work he puts in. I would absolutely rate this place a 10/10 and would refer anyone to call and speak with him about any issues you may have. His partner was also great (I did forget his name), but trust and believe everyone there will make sure you your issues get resolved but that you leave with more knowledge than you came with.

To whoever is getting a black c6 worked on here, it seems like it just got done today 4-14-2026. I…read moresaw the guy pull out their lot and spin your car around and almost maxed out 1st gear in the mall lot and then parked it in the front. I will never take a car here after seeing this while leaving Dick's sporting goods.

My mother's check engine light came on with a code related to the catalytic converter. They gave…read moreme a very reasonable estimate compared to other places I checked. I delivered her car early in the them morning and received a call back just after noon that the work was complete. The price came in less than the quote! Everyone at this shop was friendly and answered all my questions. Wonderful service experience! Definately will go back in the future.

My family has been going to conrads since the early 2000's. They have always been nothing but…read moresincere, genuine and kind. This is one of my favorite shops, and even though I may not live as close anymore. I still would bring my car here with no hesitation. I've even had my car towed 90+ miles to get it here over another random shop. They are a little lite on the counter which runs into some communication lapse occasionally but I want my car worked on well, not quick and rushed. They have never hesitated to bring out the malfunctioning part and walk me through how it failed in the system. They are also are never afraid to tell me I have a couple more miles to roll on and to just plan for my next visit. Honest and fair priced mechanics. Having a good mechanic is like a good Dr... vital! Thanks for always taking care of my family and friends! -AK

Great communication, fair prices, and honest about issues. I've taken my car here twice and both…read moretimes they've done a great job. The first story doesn't make me look great, but I'll tell it like it happened. Story one: The first time I took my car there, my car was having chronic issues with the battery dying (in spite of AAA giving me a perfect battery check multiple times). A pseudo-mechanic friend messed around with it on the weekend, but concluded that my vehicle needed professional help. I dropped off my car on a busy weekday morning without an appointment. They were absolutely packed, but were willing to take my vehicle and try to diagnose the issue. They ran diagnostics and tested it in different ways over the course of a couple days, but weren't able to find any issues. My leading hypothesis is that my friend must have knocked something loose back into place. In any event, when I picked up the car, all they charged me for was the oil change. They could have EASILY charged me a ton for all the trouble my non-broken car gave them, but took the honest and transparent route. My car worked just find after I got it. Story two: During my first trip to Beroth, they identified that I had brake issues. My brakes should have still been under warranty under NTB and I told them I was going to try to see if the warranty would pay for it. I took my vehicle to NTB and they tried to charge me an exorbitant sum to replace damage due to a "failed part" (that I they installed.. that was under warranty...). In any event, I took my car into Beroth and they took care of my problem. They were able to charge me half of what NTB wanted to charge me, and did slightly less work (since some of what NTB recommended wasn't necessary). My brakes have been much better since the work they did. Overall, I'd recommend Beroth based on the two times they serviced my car. They had every opportunity to price gouge me, and they didn't. They were personable and took good care of my vehicle.

Got an alignment in July, both front tires have both since worn on the inside to the wire. Less…read morethan 12k miles. Took vehicle today to ask about reimbursement for front tires at the very least. All I got was a "we wouldn't let a vehicle leave like that you must of ran over something".

This is a late but also current Review. I purchased my 2014 Ford Escape from here back in May 2023…read more The car was on sale and had low mileage. I think it was a good deal. And the salesman was very nice and helpful. I traded in my old car that went towards the purchase. I am glad I purchased a warranty because at the beginning of November 2024, my transmission gave out! My car was towed and brought in. However, I did have to wait over a week because the warranty required all documentation of any services provided on my car. I was also out of town so I couldn't this information. One of the guys (my apologies for not remembering his name) was able to obtain the information needed without me and sent in the warranty. They were able to start working on my car and I was given a loaner car. They had to rebuild my transmission and it took about 2 weeks as he stated. BTW, my warranty was about to expire. I was less than 200 miles from losing it! Overall both of my experiences, were very positive. The salesman did not pressure me into looking at other cars except the one I was looking at. And he was very patient with me. The Service department were very polite, friendly, and professional. I am not sure if my next car would be a Ford but I would come back here if I decide that.

I took my vehicle in for body shop repairs and they were very professional and great at…read morecommunicating.